EBOOKS Cultural Influences in Engineering H INDUSTRIAL, SYSTEMS, AND E FOR THE Projects N INNOVATION ENGINEERING R ENGINEERING I Morgan E. Henrie E COLLECTION LIBRARY William R. Peterson, Editor Create your own Culture can be a significant contributor to, or hindrance Customized Content to, a team’s success. Research has clearly established that Bundle—the more failing to have a cohesive team culture creates a severe books you buy, challenge to any team effort. Culture is also something Cultural the greater your that everyone brings with them to the team. Yet, C discount! developing an understanding of what the team culture u l t is, what constitutes a cohesive team culture, and how to u THE CONTENT r modify it such that it enhances the probability of team a Influences in • Manufacturing l success is a challenge to team leaders. Cultural team I Engineering n challenges exist within holistic, that is, teams from a single fl • Mechanical u nation, or multinational teams. & Chemical e Engineering Cultural Influences in Engineering Projects provides n c • Materials Science team leaders and interested individuals a cohesive e Engineering s & Engineering source of information, ideas, and approaches on how to i • Civil & n understand, analyze, develop cultural transition plans, Environmental E and methods which can improve or modify a team’s n Engineering g • Advanced Energy culture toward success. Cultural Influences in Engineering in Projects Technologies Projects also includes an extensive literature review e e reference set which provides the reader a ready source r i THE TERMS where they can continue to expand their cultural n g • Perpetual access for knowledge base and ultimately improve their probability P a one time fee of successfully managing holistic and multinational teams. r o • No subscriptions or j e access fees Dr. Morgan Henrie obtained his PhD in engineering c • Unlimited management and systems engineering from Old ts concurrent usage Dominion University. His dissertation focused on multi- • Downloadable PDFs national team communications and cultural influences. • Free MARC records Morgan E. Henrie He is the author of over a 100 papers, articles, and For further information, book chapters. Dr. Henrie lives in Anchorage, Alaska a free trial, or to order, and travels extensively for work and pleasure. contact: [email protected] ISBN: 978-1-60650-482-6 CULTURAL INFLUENCES IN ENGINEERING PROJECTS CULTURAL INFLUENCES IN ENGINEERING PROJECTS MORGAN E. HENRIE MOMENTUM PRESS, LLC, NEW YORK Cultural Influences in Engineering Projects Copyright © Momentum Press®, LLC, 2015. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means— electronic, mechanical, photocopy, recording, or any other—except for brief quotations, not to exceed 400 words, without the prior permission of the publisher. First published by Momentum Press®, LLC 222 East 46th Street, New York, NY 10017 www.momentumpress.net ISBN-13: 978-1-60650-482-6 (print) ISBN-13: 978-1-60650-483-3 (e-book) Momentum Press Industrial, Systems, and Innovation Engineering Collection DOI: 10.5643/9781606504833 Cover and interior design by Exeter Premedia Services Private Ltd., Chennai, India 10 9 8 7 6 5 4 3 2 1 Printed in the United States of America A bstrAct Culture can be a significant contributor to, or hindrance to, a team’s suc- cess. Research has clearly established that failing to have a cohesive team culture creates a severe challenge to any team effort. Culture is also something that everyone brings with them to the team. Yet, developing an understanding of what the team culture is, what constitutes a cohesive team culture, and how to modify it such that it enhances the probability of team success is a challenge to team leaders. Cultural team challenges exist within holistic, that is, teams from a single nation, or multinational teams. Cultural Influences in Engineering Projects provides team leaders and interested individuals a cohesive source of information, ideas, and approaches on how to understand, analyze, develop cultural transition plans, and methods which can improve or modify a team’s culture toward success. Cultural Influences in Engineering Projects also includes an extensive literature review reference set which provides the reader a ready source where they can continue to expand their cultural knowledge base and ultimately improve their probability of successfully managing holistic and multinational teams. KEY WORDS artifacts, assumptions, behaviors, beliefs, collectivism, communication, convergence, country, cross-cultural, cross-culture, crossvergence, cul- tural, culture, culture transformation, divergence, engineering, ethics, group, heroes, hybridization, individualism, multicultural, multinational, nation, nation-state, norms, organizational culture, power distance, proj- ects, scientific management, state, sub-culture, systems science, team, technology, traits, uncertainty, values c ontents List of Exhibits ix forEword xi AcknowLEdgmEnts xiii chAptEr 1 introduction to projEcts, projEct mAnAgEmEnt, And projEct mAnAgErs 1 chAptEr 2 introduction to cuLturE: whAt is it And why is cuLturE invoLvEd in projEcts? 45 chAptEr 3 A rEviEw of cuLturE in projEct LitErAturE 85 chAptEr 4 projEct tEAms: thE subcuLturE within thE orgAnizAtion 115 chAptEr 5 dEvELoping And mAintAining An EffEctivE projEct tEAm cuLturE 149 chAptEr 6 cross-cuLturAL projEct tEAms And cuLturAL infLuEncEs 175 rEfErEncEs 205 bibLiogrAphy 217 About thE Author 219 indEx 221 vii L e ist of xhibits Exhibit 1.1. Gantt chart example. 6 Exhibit 1.2. PERT chart example. 8 Exhibit 1.3. Work breakdown structure example. 9 Exhibit 1.4. A program relationship chart. 13 Exhibit 1.5. A portfolio relationship chart. 14 Exhibit 1.6. The management continuous improvement circle. 16 Exhibit 1.7. Complexity formula. 17 Exhibit 1.8. The dedicated project team structure. 19 Exhibit 1.9. The matrix reporting structure sample. 20 Exhibit 1.10. The waterfall with feedback. 27 Exhibit 1.11. The waterfall with no feedback. 27 Exhibit 1.12. The spiral. 28 Exhibit 1.13. The transformation process. 35 Exhibit 2.1. An artifact comparison. 56 Exhibit 2.2. Espoused belief and value feedback cycle. 70 Exhibit 3.1. Culture literature reference frequency. 94 Exhibit 3.2. Communication channel example. 106 Exhibit 4.1. Team physical structure matrix. 123 Exhibit 4.2. An example for organizational cultural ranges. 132 Exhibit 4.3. Range of organization cultures. 133 Exhibit 4.4. National to country boundary comparison. 137 Exhibit 4.5. Open system culture influences view. 140 Exhibit 4.6. Example of culture traits. 141 Exhibit 4.7. Overarching culture influences. 143 Exhibit 5.1. An example of a maturity model. 160 Exhibit 5.2. Culture transformation. 172 ix