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Crisis and Emergency Management: Theory and Practice, Second Edition PDF

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F Emergency Management a PUBLIC ADMINISTRATION AND PUBLIC POLICY/178 r a More than 12 years have passed since the publication of the first edition of Crisis and z m Emergency Management. During that time numerous disasters—from 9/11 to massive Crisis and Emergency a earthquakes in Iran and China, to the giant Asian tsunami, Hurricane Katrina, and the Great n d East Japan Earthquake and its ensuing tsunami and nuclear meltdown at Fukushima—have changed the way we manage catastrophic events. With contributions from leading experts, Management C this revised second edition features over 40 chapters that address recent worldwide crises and what we have learned from emergency responses to them. r See What’s New in the Second Edition: i Theory and Practice s • Up-to-date concepts, theories, and practices i M • Analysis of recent disasters and their effect on emergency management s Second Edition • Policy and managerial lessons aa • Suggestions for capacity building in crisis and emergency management nn The book covers a wide range of international issues using critical, empirical, and quantitative analyses. It discusses various approaches to topics such as resolving political tension and ad terrorism issues, the potential use of biological weapons, and the role of public relations in g crisis. The editor offers insight into organizational and community resiliency development; E a “surprise management” theory in practice for upgrading the knowledge and skills in e managing crises and governing emergencies; and better and more effective organizational, mm political, social, and managerial coordination in the processes. He presents case studies that enhance and advance the future theory and practice of crisis and emergency management, ee while at the same time providing practical advice that can be put to use immediately. nr Managing crises and governing emergencies in such an age of challenges demands different g t kinds of knowledge, skills, and attitudes that were not available yesterday. This book e gives you valuable information with applications at the macro, micro, organizational, and interorganizational levels, preparing you for emergency management in an increasingly n globalized and uncertain world. c y E S d e i c AU8513 t o Ali Farazmand 6Su0i0te0 3B0ro0k, eBno cSao uRnadto Pna, rFkLw 3a3y,4 N87W ISBN: 978-0-8493-8513-1 io n Edited by n d 711 Third Avenue 90000 New York, NY 10017 an informa business 2 Park Square, Milton Park www.crcpress.com Abingdon, Oxon OX14 4RN, UK 9 780849 385131 w w w . c r c p r e s s . c o m AU8513 mech_FINAL.indd 1 2/27/14 12:50 PM Crisis and Emergency Management Theory and Practice Second Edition PUBLIC ADMINISTRATION AND PUBLIC POLICY A Comprehensive Publication Program EDITOR-IN-CHIEF DAVID H. ROSENBLOOM Distinguished Professor of Public Administration American University, Washington, DC Founding Editor JACK RABIN RECENTLY PUBLISHED BOOKS Crisis and Emergency Management: Theory and Practice, Second Edition, Ali Farazmand Politics of Preference: India, United States, and South Africa, Krishna K. Tummala Labor Relations in the Public Sector, Fifth Edition, Richard C. Kearney and Patrice M. Mareschal Democracy and Public Administration in Pakistan, Amna Imam and Eazaz A. Dar The Economic Viability of Micropolitan America, Gerald L. Gordon Personnel Management in Government: Politics and Process, Seventh Edition, Katherine C. Naff, Norma M. Riccucci, and Siegrun Fox Freyss Public Administration in South Asia: India, Bangladesh, and Pakistan, edited by Meghna Sabharwal and Evan M. Berman Making Multilevel Public Management Work: Stories of Success and Failure from Europe and North America, edited by Denita Cepiku, David K. Jesuit, and Ian Roberge Public Administration in Africa: Performance and Challenges, edited by Shikha Vyas-Doorgapersad, Lukamba-Muhiya. Tshombe, and Ernest Peprah Ababio Public Administration in Post-Communist Countries: Former Soviet Union, Central and Eastern Europe, and Mongolia, Saltanat Liebert, Stephen E. Condrey, and Dmitry Goncharov Hazardous Materials Compliance for Public Research Organizations: A Case Study, Second Edition, Nicolas A. Valcik Logics of Legitimacy: Three Traditions of Public Administration Praxis, Margaret Stout The Politics–Administration Dichotomy: Toward a Constitutional Perspective, Second Edition, Patrick Overeem Managing Development in a Globalized World: Concepts, Processes, Institutions, Habib Zafarullah and Ahmed Shafiqul Huque Available Electronically PublicADMINISTRATIONnetBASE http://www.crcnetbase.com/page/public_administration_ebooks Crisis and Emergency Management Theory and Practice Second Edition Edited by Ali Farazmand CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2014 by Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Version Date: 20140213 International Standard Book Number-13: 978-1-4200-1367-2 (eBook - PDF) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the valid- ity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or uti- lized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopy- ing, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright.com (http:// www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com To My Son, Cyrus Contents Preface to the Second Edition ..............................................................................................xi Preface to the First Edition ...............................................................................................xiii Acknowledgments .............................................................................................................xvii Editor .................................................................................................................................xix Contributors .......................................................................................................................xxi 1 Crisis and Emergency Management: Theory and Practice ...........................................1 ALI FARAZMAND Unit i CRiSiS MAnAGEMEnt MiCRO–MACRO PERSPECtiVES 2 Meeting Diversity in the Midst of Adversity: An Intercultural Communication Training Framework for Refugee-Assistance Crisis Management................................................................13 PHYLLIS BO-YUEN NGAI AND PETER KOEHN 3 Global Crisis in Public Service and Administration ..................................................35 ALI FARAZMAND 4 Crisis in the US Administrative State .........................................................................55 ALI FARAZMAND 5 Managing through a Crisis: A Case Study of the Orange County, California, Bankruptcy ..............................................................................................75 CELESTE M. GREENE Unit ii EMERGEnCY MAnAGEMEnt: MiCRO AnD MACRO iSSUES PARt i EnViROnMEntAL AnD HEALtH EMERGEnCY MAnAGEMEnt 6 From Texas City to Exxon Valdez: What Have We Learned about Managing Marine Disasters? ............................................................................95 JOHN R. HARRALD AND HUGH W. STEPHENS vii viii  ◾  Contents PARt ii MACRO AnD MiCRO iSSUES: COnCEPtUAL, POLiCY, PRACtiCAL, AnD EMPiRiCAL ASPECtS OF EMERGEnCY MAnAGEMEnt 7 What Disaster Response Management Can Learn from Chaos Theory ...................111 GUSTAV A. KOEHLER, GUENTHER G. KRESS, AND RANDI L. MILLER 8 Psychology of Evacuation and the Design of Policy: Lessons from Hurricanes Katrina, Ike, and Sandy ........................................................................135 WILLIAM LEE WAUGH, JR. AND JASMIN R. RUBACK 9 Role of Technology and Human Factors in Emergency Management .....................155 FRANCIS R. TERRY 10 Evolution of Emergency Management in America: From a Troubling Past to an Uncertain Future ..................................................................167 PATRICK S. ROBERTS, ROBERT WARD, AND GARY WAMSLEY 11 Improvised Explosive Devices ..................................................................................189 DANIEL C. GOODRICH AND FRANCES L. EDWARDS Unit iii nAtiOnAL AnD intERnAtiOnAL CASE StUDiES PARt i CRiSiS AnD EMERGEnCY MAnAGEMEnt in nORtH AnD LAtin AMERiCA 12 American Presidential Crisis Management under Kennedy: The Cuban Missile Crisis ..........................................................................................215 ROBERT E. DEWHIRST 13 Collaboration, Consolidation, and Coordination in the Broward Sheriff’s Office: A New Paradigm in Public Safety and Emergency Management? ................227 JOHN CARROLL AND LESLIE TAYLOR 14 Emergency Management for Radiological Events: Lessons Learned from Three Mile Island, Chernobyl, and Fukushima Reactor Accidents ..........................245 FRANCES L. EDWARDS 15 Budgetary Assistance for Nonprofits in Disaster .....................................................265 BARBARA L. NEUBY 16 Security for Sale: The Pros and Cons of Equipment Contracts ................................275 BARBARA L. NEUBY 17 Managing Refugee-Assistance Crises in the Twenty-First Century: The Intercultural Communication Factor .......................................................................287 PETER KOEHN AND PHYLLIS BO-YUEN NGAI 18 Managing Human and Natural Disasters in Developing Nations: Emergency Management and the Public Bureaucracy .............................................317 LENNEAL J. HENDERSON Contents  ◾  ix PARt ii HURRiCAnE KAtRinA, nEW ORLEAnS—UnitED StAtES, AnD tHE FUKUSHiMA tSUnAMi—JAPAn: GLOBAL CASES in CRiSiS AnD EMERGEnCY MAnAGEMEnt 19 Image Construction in the Wake of Hurricane Katrina ..........................................333 STEVEN G. KOVEN 20 Hurricane Katrina: Preparedness, Response, and the Politics–Administration Dichotomy in New Orleans Emergency Management.........................................................................................349 STEVEN G. KOVEN AND MICHAEL BRENNAN 21 Ethics in Crisis Management ....................................................................................361 CAROLE L. JURKIEWICZ 22 Management of Hazardous Chemicals during Natural Disasters ............................373 ANTOINETTE CHRISTOPHE AND KHASHRUZZAMAN CHOUDHURY 23 How a Navigation Channel Contributed to Most of the Flooding of New Orleans during Hurricane Katrina ..............................................................413 IVOR LL. VAN HEERDEN, G. PAUL KEMP, BOB BEA, GARY SHAFFER, JOHN DAY, CHAD MORRIS, DUNCAN FITZGERALD, AND ANDREW MILANES 24 Examining Intergovernmental Relations in Response to Catastrophic Disasters: Hurricane Katrina in 2005 ...............................................443 NAIM KAPUCU 25 Learning from the Katrina Crisis: A Global and International Perspective with Implications for Future Crisis Management .................................461 ALI FARAZMAND 26 Japan’s Disaster Governance: Initial Response to Huge Tsunamis and Fukushima Nuclear Crisis .................................................................................477 YUKO KANEKO AND ITOKO SUZUKI PARt iii C RiSiS AnD EMERGEnCY MAnAGEMEnt in ASiA, tHE MiDDLE EASt, AnD EUROPE 27 Crisis and Emergency Management in Korea ..........................................................505 PAN SUK KIM AND JAE EUN LEE 28 Coping with Crisis and Disaster: Hong Kong Disaster Plan and Contingency Plan for Natural Disasters ........................................................................................527 AHMED SHAFIQUL HUQUE 29 Integrating Public Administration, Science, and Community Action: A Case of Early-Warning Success in Qinglong County for the Magnitude 7.8 Tangshan Earthquake ...............................................................543 JEANNE-MARIE COL AND JEAN J. CHU

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In 1984, the Federal Emergency Management Agency (FEMA) and the National Association of Schools of Public Affairs and Administration (NASPAA) collaborated to foster a community of scholars focused on research and professional practice in emergency management. The intent was to build a community of r
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