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420 Pages·2001·15.947 MB·English
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CONTEMPORARY TRENDS IN SYSTEMS DEVELOPMENT CONTEMPORARY TRENDS IN SYSTEMS DEVELOPMENT Edited by Maung K. Sein Agder University College Kristiansand, Norway Bjom Erik Munkvold Agder University College Kristiansand, Norway Tore U. Orvik Agder University College Kristiansand, Norway Wita Wojtkowski Boise State University Boise, Jdaho W. Gregory Wojtkowski Boise State University Boise, ldaho Jo ze Zupancic University of Maribor Kran}, Slovenia Stanislaw Wrycza University of Gdansk Gdansk, Poland Springer Science+Business Media, LLC Library of Congress CataIoging-in-Publication Data Contemporary trends in systems development/edited by Maung K. Sein ... [et al.]. p. cm. Papers presented at ISD2000, the Ninth International Conference on Information Systems Development: Methods and Tools, Theory and Practice, held August 14-16, 2000, in Kristiansand, Norway. Inc1udes bibliographical references and index. ISBN 978-1-4613-5506-9 ISBN 978-1-4615-1341-4 (eBook) DOI 10.1007/978-1-4615-1341-4 1. System design-Congresses. 2. Computer software-Development- Congresses. 1. Sein, Maung Kyaw, 1954- II. International Conference on Information Systems Development: Methods and TooIs, Theory and Practice (9th: 2000: Kristiansand, Norway) QA76.8.S88 C665 2001 004.2'I-dc21 2001029749 ISBN 978-1-4613-5506-9 © 2001 Springer Science+Business Media New York Origina\ly published by Kluwer Academic /Plenum Publishers, New York in 2001 Softcover reprint of the hardcover 1s t edition 2001 http://www.wkap.nV 10 9 8 7 6 5 4 3 2 1 A C.I.P. record for this book is available from the Library of Congress Ali rights reserved No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanica1, photocopying, microfilming, recording, or otherwise, without written permission from the Publisher ISD 2000 PROGRAM COMMITTEE: ASSOCIATE EDITORS • G. Harindranath, Royal Holloway, University of London. England • Karl Heinz Kautz, Copenhagen Business School, Denmark • Deepak Khazanchi, Northern Kentucky University, USA • Elisabeth Metais, Universite de Versailles, France • Bj0rn Erik Munkvold, Agder University College, Norway • Lome Olfman, Claremont Graduate University, USA • Jaroslav Pokorny, Charles University, Czech Republic • Sandeep Purao, Agder University College, Norway and Georgia State University, USA • John Sillince, Royal Holloway, University of London. England • Jesper Simonsen, Roskilde University, Denmark • Duane Truex, Georgia State University, USA • Jacek Unold, University of Economics Wroclaw, Poland • Douglas Vogel, City University of Hong Kong • Wita Wojtkowski, Boise State University, USA • Gregory Wojtkowski, Boise State University, USA • Stanislaw Wrycza, University of Gdansk, Poland PROGRAM COMMITTEE INTERNATIONAL PROGRAM COMITTEE Witold Abramowicz Economic University Poznan, Poland Gary Allen University of Huddersfield, UK Rob Anson Boise State University, USA Josie Arnold Swinburn University of Techn., Australia Hans Aus University of Wurzburg, Germany Andrzej Baborski University of Economics Wroclaw, Poland Susan Balint University of Paisley, UK Geoffrey Dick University of New South Wales, Australia Tom Roar Eikebrokk Agder University College, Norway Oscar Diaz Garcia Universitad del Pais Vasco, Spain Edwin Gray Glasgow Caledonian University, UK G. Harindranath University of London. UK Igor Hawryszkiewycz University of Technology, Australia Alfred Helmerich Research Inst. for Applied Techn., Germany Lech Janczewski University of Auckland, New Zealand Karl Heinz Kautz Copenhagen Business School, Denmark Deepak Khazanchi Northern Kentucky University, USA Marite Kirikova Riga Technical University, Latvia Marian Kuras Cracow Academy of Economics, Poland Henry Linger Monash University, Australia Leszek Maciaszek Macquarie University, Australia Emerson Maxson Boise State University, USA Heinrich Mayr University of Klagenfurt, Austria Elisabeth Metais Universite de Versailles, France Carl Erik Moe Agder University College, Norway Bj0rn Erik Munkvold Agder University College, Norway Murli Nagasundaram Boise State University, USA Annet Nottigham Leeds Metropolitan University, UK Lome Olfman Claremont Graduate University, USA Dag H. Olsen Agder University College, Norway Jaroslav Pokormy Charles University, Czech Republic Jan Pour University of London, UK Stephen Probert Cranfield University, UK Sandeep Purao Georgia State University, USA Vaclav Repa Prague University of Economics, Czech R. vii viii Program Committee Matti Rossi Helsinki Business School, Finland John Sillince University of London, UK Jesper Simonsen Roskilde University, Denmark Eberhard Stickel Europa Universitat Frankfurt, Germany Duane Truex Georgia State University, USA Alan Underwood Queensland University of Techn., Australia Jacek Unold University of Economics Wroclaw, Poland Kitty Vigo Swinburn University of Technology, Australia Mirko Vintar School of Public Administration, Slovenia Douglas Vogel City University of Hong Kong Alexander Zak Jet Propulsion Laboratory, USA Josef Zurada University of Louisville, USA CO-CHAIRS Tore U. 0rvik Agder University College, Norway Maung K. Sein Agder University College, Norway Wita Wojtkowski Boise State University, USA Gregory Wojtkowski Boise State University, USA Stanislaw Wrycza University of Gdansk, Poland Joze Zupancic University of Maribor, Slovenia ORGANIZERS Agder University College, Department of Information Systems, Norway Boise State University, College of Business and Economics, USA University of Maribor, Faculty of Organizational Sciences, Slovenia University of Gdansk, Department of Information Systems, Poland PREFACE This book is a result of ISD2000-The Ninth International Conference on Infor mation Systems Development: Methods and Tools, Theory and Practice, held August 14-16, in Kristiansand, Norway. The ISD conference has its roots in the first Polish Scandinavian Seminar on Current Trends in Information Systems Development Method ologies, held in Gdansk, Poland in 1988. This year, as the conference carries into the new millennium this fine tradition, it was fitting that it returned to Scandinavia. Velkommen tilbake! Next year, ISD crosses the North Sea and in the traditions of the Vikings, invades England. Like every ISD conference, ISD2000 gave participants an opportunity to express ideas on the current state of the art in information systems development, and to discuss and exchange views about new methods, tools and applications. This is particularly important now, since the field of ISD has seen rapid, and often bewildering, changes. To quote a Chinese proverb, we are indeed cursed, or blessed, depending on how we choose to look at it, to be "living in interesting times". The papers presented at ISD2000, and contained in this volume, reflect these inter esting changing times. In addition to the "traditional" topics, several papers examined new arenas for systems development, such as e-commerce and new technologies and tools to develop systems, such as XML. The whole process of systems development, from defin ing information needs, and modeling requirements, to implementing and managing information systems is represented in this volume. Papers also address philosophical and paradigmatic assumptions of lSD, reminding us of the importance to take time to pause and reflect upon our field. A program of such richness required a Program Committee of diverse interests. ISD2000 was blessed with one. This year, we introduced a second tier of reviewers called Associate Editors. Their job was to integrate the comments of the reviewers and make final recommendations. All the submitted papers went through this formal double blind process, and the papers were revised by the authors based on the comments of the review ers and the AEs before final acceptance. Papers were judged according to their original ity, relevance and presentation quality. All papers were judged entirely on their own merits, independent of other submissions. The result is this fine volume. We thank the program committee and the AEs for their outstanding efforts. Like Barkis in David Copperfield, they were "willing" and without doubt, perfectly able. We thank the hosts, Agder University College, and especially its Department of Information Systems. The chair, Carl Erik Moe, and the members of the staff, were gen erous with support and help. The secretary of ISD2000 Jannik Timenes, worked tirelessly to make the conference, and this volume, a success. ix x Preface Finally, we thank the authors, for not only writing the papers that made this volume possible, but also for making gallant efforts to conform with the standards and style of the common guidelines. In the end, it is the authors who make a printed volume suc cessful. This book is no exception. Maung K. Sein Bj0rn Erik Munkvold Tore U. 0rvik Wita Wojtkowski W Gregory Wojtkowski Joze Zupancic Stanislaw Wrycza TABLE OF CONTENTS Section 1: Perspectives on information systems developement 1. The Machine Is Not the Woman: Cyberfeminism and the Techno- Determinism of Information Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Josie Arnold 2. To Err Is Human: Implications for Information Systems Development 19 George J. Bakehouse 3. CRISP: The Campaign for Real Information Systems Production 27 Myrvin F. Chester 4. Methodological Rigour and Methodology Relevance in IS Development 33 Stephen K. Probert Section 2: Information systems development methods 5. The Impact of Reference Modeling in MRPIIlERP Systems on Business Process Reengineering ............................... 45 Grzegorz Bartoszewicz 6. A Maturity Framework for the Enterprise Modeling and Engineering Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Kjell Borgen and Ottar Ohren 7. Development Methods for Knowledge Intensive Applications . . . . . . . . . . . . 65 Igor T. Hawryszkiewycz 8. Framework Oriented Software Development and Its Challenges: Commercial Software Solutions Provider Perspective .............. 79 Rubina Polovina, Wita Wojtkowski, and W. Gregory Wojtkowski 9. Are Use Cases Necessarily the Best Start of an 00 System Development Process? ....................................... 93 Gerhard Skagestein xi xii Table of Contents Section 3: Information systems development tools, techniques and technologies 10. Using Hierarchies to Adapt Domain Analysis to Software Development .............................................. 105 Marko 1. Forsell II. A Mobility Prediction Handover Algorithm for Quality of Service Improvement in Wireless ATM ................................ 119 Hoon-ki Kim, Young-joon Kim, and lae-il lung 12. FTI Algorithm for Component Interface Meta Modeling of the TMN Agents .............................................. 129 Soo-Hyun Park and Sung-Gi Min 13. XML: A Challenge for Databases? 147 laroslav Pokorny 14. Process Diagram Technique for Business Processes Modeling 165 VacIav Repa 15. Artificial Neural Networks in Predicting a Dichotomous Level of Financial Distress for Uneven Training and Testing Samples 175 lozef Zurada, Benjamin P. Foster, and Terry 1. Ward Section 4: Management of information systems and systems development 16. Managing Software Development within a Virtual Project Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Sue Balint 17. Managerial Enterprise Structural Stakeholders (MESS) Model Modelling the Influence of Organisational Politics and Structure Upon Cost of Systems Development ........................... 197 Len Carver and Edward Lewis 18. Development Recommendations for Knowledge Management/ Organizational Memory Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Murray E. lennex and Lome Olfman 19. An Integrated Object & Fuzzy Cognitive Maps Approach to Business Process Management ................................ 223 Dimitris Kardaras, Bill Karakostas, and Eleutherios Papathanassiou 20. An Empirical Assessment of IT Disaster Probabilities . . . . . . . . . . . . . . . . . . 233 William Lewis, Jr., Rob Matyska, and Richard T. Watson 21. Knowledge Management: Trusting Knowledge Workers 245 Annet Nottingham

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