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94_FC.qx 1/18/01 3:06 PM Page 1 1 YEAR UPGRADE B U Y E R P R O T E C T I O N P L A N CONFIGURING CISCO® AV V I D ARCHITECTURE FOR VOICE, VIDEO, AND INTEGRATED DATA “AVVID has revolutionized the design of enterprise-wide networks. This book will show you how to integrate the latest AVVID products with your existing infrastructure to FREE Monthly create a world class, converged network.” Technology Updates —Ralph Troupe, President and CEO Callisma FREE Downloadable HTML FREE Membership to Randall S. Benn, CCIE #1637, CCSI, CCDA, CSE Access.Globalknowledge Sandy C. Kronenberg, CCDA, CCNA, CIPT Erik Rozell, CCNA, CCNP, CCDA, CCDP, MCT, MCSE, MCNE, CCA TECHNICAL EDITOR Wayne Lawson, CCIE #5244, CCNA, CCDA, NNCSE, CNX, MCSE, CNE, CBE 94_AVVID_FM 1/16/01 3:00 PM Page i CONFIGURING C I S C O® AV V I D 94_AVVID_FM 1/16/01 3:00 PM Page ii 94_AVVID_FM 1/16/01 3:00 PM Page iii s o l u t i o n s @ s y n g r e s s . c o m With over 1,500,000 copies of our MCSE, MCSD, CompTIA, and Cisco study guides in print, we have come to know many of you personally. By listening, we've learned what you like and dislike about typical computer books. The most requested item has been for a web-based service that keeps you current on the topic of the book and related technologies. In response, we have created [email protected], a service that includes the following features: (cid:2) A one-year warranty against content obsolescence that occurs as the result of vendor product upgrades. We will provide regular web updates for affected chapters. (cid:2) Monthly mailings that respond to customer FAQs and provide detailed explanations of the most difficult topics, written by content experts exclusively for [email protected]. (cid:2) Regularly updated links to sites that our editors have determined offer valuable additional information on key topics. (cid:2) Access to “Ask the Author”™ customer query forms that allow readers to post questions to be addressed by our authors and editors. Once you’ve purchased this book, browse to www.syngress.com/solutions. To register, you will need to have the book handy to verify your purchase. Thank you for giving us the opportunity to serve you. 94_AVVID_FM 1/16/01 3:00 PM Page iv 94_AVVID_FM 1/16/01 3:00 PM Page v CONFIGURING CISCO® AVVID 94_AVVID_FM 1/16/01 3:00 PM Page vi Syngress Publishing, Inc., the author(s), and any person or firm involved in the writing, editing, or production (collectively “Makers”) of this book (“the Work”) do not guarantee or warrant the results to be obtained from the Work. There is no guarantee of any kind, expressed or implied, regarding the Work or its contents. The Work is sold AS IS and WITHOUT WARRANTY. You may have other legal rights, which vary from state to state. In no event will Makers be liable to you for damages, including any loss of profits, lost savings, or other incidental or consequential damages arising out from the Work or its contents. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. You should always use reasonable case, including backup and other appropriate precautions, when working with computers, networks, data, and files. Syngress Media® and Syngress® are registered trademarks of Syngress Media, Inc. “Career Advancement Through Skill Enhancement™,” “Ask the Author™,” “Ask the Author UPDATE™,” “Mission Critical™,” and “Hack Proofing™” are trademarks of Syngress Publishing, Inc. Brands and product names mentioned in this book are trademarks or service marks of their respective companies. KEY SERIAL NUMBER 001 26PQ92ADSE 002 XBN74835C4 003 C3NML2LR4E 004 Q25C87BCJH 005 66PCA94DUC 006 PF6288AZ73 007 DTPF385K24 008 XRDXDR65T2 009 65YT9D94DS 010 SMG22WS2CN PUBLISHED BY Syngress Publishing, Inc. 800 Hingham Street Rockland, MA 02370 Configuring Cisco AVVID Copyright © 2001 by Syngress Publishing, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written per- mission of the publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication. Printed in the United States of America 1 2 3 4 5 6 7 8 9 0 ISBN: 1-928994-14-8 Copy edit by: Nancy Kruse Hannigan Technical edit by: Wayne Lawson and Adrienne Rebello Index by: Robert Saigh Project Editor: Mark A. Listewnik Page Layout and Art by: Shannon Tozier Co-Publisher: Richard Kristof Distributed by Publishers Group West 94_AVVID_FM 1/16/01 3:00 PM Page vii Acknowledgments We would like to acknowledge the following people for their kindness and support in making this book possible. Richard Kristof, Duncan Anderson, Jennifer Gould, Robert Woodruff, Kevin Murray, Dale Leatherwood, Rhonda Harmon, and Robert Sanregret of Global Knowledge, for their generous access to the IT industry’s best courses, instructors and training facilities. Ralph Troupe, Rhonda St. John, and the team at Callisma for their invaluable insight into the challenges of designing, deploying and supporting world-class enterprise networks. Karen Cross, Lance Tilford, Meaghan Cunningham, Kim Wylie, Harry Kirchner, Bill Richter, Kevin Votel, Brittin Clark, and Sarah MacLachlan of Publishers Group West for sharing their incredible marketing experience and expertise. Mary Ging, Caroline Hird, Simon Beale, Caroline Wheeler, Victoria Fuller, Jonathan Bunkell, and Klaus Beran of Harcourt International for making cer- tain that our vision remains worldwide in scope. Anneke Baeten, Annabel Dent, and Laurie Giles of Harcourt Australia for all their help. David Buckland, Wendi Wong, Daniel Loh, Marie Chieng, Lucy Chong, Leslie Lim, Audrey Gan, and Joseph Chan of Transquest Publishers for the enthu- siasm with which they receive our books. Kwon Sung June at Acorn Publishing for his support. Ethan Atkin at Cranbury International for his help in expanding the Syngress program. Joe Pisco, Helen Moyer, and the great folks at InterCity Press for all their help. vviiii 94_AVVID_FM 1/16/01 3:00 PM Page viii From Global Knowledge At Global Knowledge we strive to support the multiplicity of learning styles required by our students to achieve success as technical professionals. As the world's largest IT training company, Global Knowledge is uniquely positioned to offer these books. The expertise gained each year from providing instructor-led training to hundreds of thousands of students worldwide has been captured in book form to enhance your learning experience. We hope that the quality of these books demonstrates our commitment to your lifelong learning success. Whether you choose to learn through the written word, computer based training, Web delivery, or instructor-led training, Global Knowledge is committed to providing you with the very best in each of these categories. For those of you who know Global Knowledge, or those of you who have just found us for the first time, our goal is to be your lifelong competency partner. Thank your for the opportunity to serve you. We look forward to serving your needs again in the future. Warmest regards, Duncan Anderson President and Chief Executive Officer, Global Knowledge viii 94_AVVID_FM 1/16/01 3:01 PM Page ix Technical Editor and Contributor Wayne A. Lawson II (CCIE # 5244, CCNA, CCDA, NNCSE, CNX, MCSE, CNE, Banyan CBE) is a Systems Engineer with Cisco Systems in Southfield, Michigan. His core area of expertise is in the Routed Wide Area Network (WAN) and Campus Switching. He has provided pre- and post-sales technical support for various dot-com start-ups on redundant ISP access, failsafe security, content networking and verification for local premise, as well as geographical load balancing. His internetworking proficiency includes Layer One and Two, Layer Three, IBM & Voice Technologies, and Network Management and Monitoring Technologies. Wayne received the “Top Performer” award at Cisco 2000 National Sales Meeting for achieving Cisco’s highest level of technical certification. He has also contributed to Syngress Publishing’s Building Cisco Remote Access Networks (ISBN: 1-928994-13-X). Wayne lives in Holly, MI. Contributors Randall S. Benn (CCIE #1637, CCSI, CCDA, CSE) is the President of Global Network Solutions, Inc., a network consulting and training services company. He has over 13 years experience building voice and data networks and holds an MBA from Old Dominion University and a Bachelor of Science degree in Mathematics & Computer Science from Bloomsburg University. Randy currently specializes in designing and deploying converged voice, video and data networks. He also provides sales and technical training to Cisco Systems employees, partners, and customers with CCI, a Cisco Systems Learning Partner. He spends his spare time maintaining the popular Web site “Cisco ix