Concise Encyclopedia of Advertising This page intentionally left blank Concise Encyclopedia of Advertising Kenneth E. Claw, PhD Donald Baack, PhD ~ ~~o~;!~n~~:up NewYork London Firstpublishedby Best BusinessBooks®andThe HaworthReferencePresst'",imprintsofThe HaworthPress, Inc., 10AliceStreet,Binghamton,NY 13904-1580. Thiseditionpublished20I2byRoutledge Routledge Routledge Taylor& FrancisGroup Taylor& FrancisGroup 7IIThirdAvenue 2ParkSquare,MiltonPark NewYork,NY 10017 Abingdon,Oxon,OXI44RN ©2005byTheHaworthPress, Inc.Allrights reserved.Nopart ofthisworkmaybereproducedor utilizedinanyform orbyanymeans,electronicormechanical,includingphotocopying,microfilm, and recording,orby any informationstorageand retrievalsystem, withoutpermissioninwriting from the publisher. CoverdesignbyJenniferM.Gaska. LibraryofCongressCataloging-in-PublicationData Clow, Kenneth,E. Conciseencyclopediaofadvertising/KennethE.Clow,DonaldBaack. p. em. Includesbibliographicalreferencesand index. ISBN0-7890-2210-9(hard:alk. paper)- ISBN 0-7890-2211-7(soft:alk. paper) 1.Advertising-Encyclopedias. I.Baack,Donald. II.Title. HF5803.C592005 659.1103-dc22 2004013359 CONTENTS Preface . . xiii Ability to Search. . . . . . . . . . . . . . . . . . 1 Acceleration Principle . 1 Account Executive. . . . . . . . . . . . . . . . . . . . . . . . . 2 Action-Inducing Conative Message Strategy 2 Adaptation . . . . . . . . . . . . . . . . . . . . . . . . . 3 Administrative Complaint . . . . .. 3 Advertising Agency Selection . . . .. 4 Advertising Appeal . . . . . . . .. 5 Advertising Campaign Management . . . . . . . . . . . . 6 Affect Referral. . . . . . . . . . .. 6 Affective (ComponentofAttitude) . . . 7 Affective Message Strategy 8 Aided Recall . . . . . . . . . . . .. 8 Alternative Media . . . . . . . . .. 9 Animation Execution.. 10 Appeal (Advertising) . . . . . . . . . . . . . . . . . . . 11 Attitude . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Attitude or OpinionTest . . . . . . . . . . . . . . . . . 11 Attribute Positioning .. 12 Authoritative Execution . . . . . . . . . . . . . . . . . . . . . 12 Behavioral Evaluation ofAdvertisements . . . . . . . . . 13 BenefitSegmentation 15 Better Business Bureau. 16 Brand. . . . . . . . . . . . . . . . . . . . . . . 17 Brand Equity . . . . . . . . . . . . . . . . . . . . . . . 17 Brand Extension . . .. 18 Brand Image . . . . . . . . . . . . . . . . . . . . . . . 19 Brand Message Strategy 20 Brand Parity . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Brand Positioning 21 Brand Spiraling. . . .. . 22 Brand-Loyal Consumers 23 Business Buying Center . . . . . . . . . . . . . . . . . . . 24 Business-to-Business Buying Process 24 Business-to-Business Segmentation .. . 25 Buyer 26 Buying Community. . . . . . . . . . . . . . . . . . . . . . . . 26 Campaign Duration. . . . . . . . . . . . . . . . . . . . . . . . 27 Carryover Effects. . . . . . . . . . . . . . . . . . . . . . . . . 27 Cause-Related Marketing . . . . . . . . . . . . . . . . . . . . . 28 Cease and Desist Order 29 Children's Advertising 29 Clutter . . . . . 30 Co-Branding . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Cocooning . . . . . . . . . . .. 31 Cognitive (Component ofAttitude) 32 Cognitive Dissonance .... . . . . . . . . . . . . . . 32 Cognitive Mapping . . . . . . .. 33 Cognitive Message Strategy . .. 34 Communication. . . . . . . . .. 35 Communication Market Analysis . . . . . . . . . . . . . . 35 Comparative Message Strategy.. 37 Competitive Analysis. . . . . .. 38 Competitor Positioning Strategy . 39 Complementary Branding . . .. 39 ComprehensionTest . . . . . .. 40 Conative (Component ofAttitude) . . . . . . . . . . . . . . 40 Conative Message Strategy. . . . . . . . . . . . . . . . . 41 ConceptTesting 41 Conjunctive Heuristics . . . . . . . . . . . . . . . . . . 43 Consent Order . . . . . . . . . . . . . . . . . . . . . . 43 Constraint . . . . . . . . . . . . . . 43 Consumer Decision-Making Process. . . . . . . . . . . . . . . 44 Consumer Promotion. . . . . . . . . . . . . . . . . . . . . . . 45 Contests and Sweepstakes . . .. 46 Continuity. . . . . . . . . . . .. 46 Cooperative Advertising Program 47 Cooperative Branding . . . . . . . . . . . . . . . . . . . . . . 48 Copytesting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Corporate Advertising . . . . . . . . . . . . . . . . . . . . . . 49 Corporate Image 49 Corporate Logo. . . . . . . . . . . . . . . . . . . . . . . . . . 50 Corrective Advertising . . . . . . . . . . . . . . . . . . . . . . 51 Cost per Rating Point. . . . . . . . . . . . . . . . . . . . . . . 51 Cost per Thousand 52 Coupon 52 Creative. . . . . . . . . . . . . . .. 53 Creative Brief 53 Cultural Symbol Positioning Strategy 54 Customer Analysis . . 55 Cyberbait . . . . . . . . . . . . . .. 55 Day-After Recall . . . . . . . . . . .. 56 Decay Effects. . . . . . . . . . . . .. 56 Deceptive and Misleading Advertisements 57 Decider . . . . . . . . 57 Decoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Decorative Model. . . . . . . . . . . . . . . . . . . . . . . . . 58 Demographics . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Demonstration Execution 59 Derived Demand . . . . . . . . . . . . . . . . . . . . . . . . . 60 Direct Marketing . . . . . . . . . . . . . . . . . . . . . . . . . 60 Dramatization Execution . . . . . . . . . . . . . . . . . . . . . 62 Dual-Channel Marketing 63 Effective Frequency and Effective Reach . . . . . . . . . . . . 64 Elaboration Likelihood Model . . . . . . . . . . . . . . . . . . 64 Encoding Process 66 Emotional Appeal . . . . . . . . . . . . . . . . . . . . . . . . 66 Emotional Message Strategy . . . . . . . . . . . . . . . . . . . 67 Emotional Reaction Test . . . . . . . . . . . . . . . . . . . . . 68 Evaluation ofAlternatives (Purchasing Decision Process). . . . 69 Evaluation Criteria for Advertisements . . . . . . . . . . . 70 Event Marketing . . .. . 72 Evoked Set . . . . . .. 73 Executional Framework . . . . . . . . . . . . . . . . . . . . . 74 Expert Authority . . . . . . . . . . . . . . . . . . . . . 75 External Search. . . . 76 Family Brand . . . . . . . . . . . . . . . . . . . . . . . 76 Family Life Cycle . . . . . . . . . . . . . . . . . . . . . . . . 77 Fantasy Execution . . . . . . . . . . . . . . . . . . . . . . . . 77 Fear Appeal. . . . . . 78 Federal Communications Commission. . 79 Federal Trade Commission. . . . . .. . 80 Flanker Brand 81 Flighting Schedule (Advertising Campaign) . . . . . . . . . . . 82 Focus Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Food and Drug Administration 83 Freestanding Insert . . . . . . . . . . . . . . . . . . . . . . . . 83 Frequency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Gatekeeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Generation X . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Generic Message Strategy . . . . . . . . . . . . . . . . . . . . 85 Geodemographic Segmentation . . . . . . . . . . . . . . 85 Geographic Segmentation . . .. 86 Globally Integrated Marketing Communications 86 Green Marketing . . . . . . . . . . . . . . . . . . . . . 87 Gross Impressions . . . . . . .. . 87 Gross Rating Points . 88 Hedonic Experiential Model . .. 88 Heredity and Home Environment . . . . . . . . . . . . . . 89 Hierarchy ofEffects Model .. . . . . . . . . . . . . . . 90 Humor Appeal . . . . . . . . . . . . . . . . . . . . . . . 91 Hyperbole Message Strategy. . . 92 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Image 93 Impression Management . . . . . . . . . . . . . . . . . . . . . 93 Impressions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Impulse Decision . . . . . . . . . . . . . . . . . . . . . . . . . 94 Influencer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Information Search . . . . . . . . . . . . . . . . . . . . . . . . 95 Informative Execution . . . . . . . . . . . . . . . . . . . . . . 96 Ingredient Branding . . . . . . . . . . . . . . . . . . . . . . . 97 Integrated Marketing Communications 97 InternetAdvertising . . . . . . . . . . . . . . . . . . . . . . . 98 Interstitial Advertising . . . . . . . . . . . . . . . . . . . . . . 99 Intrusion Value . . . . . . . . . . . . . . . . . . . . . . 100 Involvement . .. 100 ]oint Demand . . . . . . . . . . . . . . . . . . . . . . . 101 Leverage Point . . . . . . . . . . . . . . . . . . . . . . 101 Magazine Advertising. 102 Market Segmentation . . . . . . . . . . . . . . . . . . . . . . 103 Marketing Mix . . . . . . . . . . . . . . . . . . . . . . . . . 104 Means-Ends Conceptualization ofComponents for Advertising Strategy 104 Means-Ends Theory. . . . . . . . . . . . . . . . . . . . . . . 105 Media Buyer 106 Media Mix 106 Media Multiplier Effect 107 Media Planner. . . . . . . . . . . . . . . . . . . . . . . . . . 107 Media Planning . . . .. 108 MediaService Company . . . . . . . . . . . . . . . 108 MediaStrategy . . . . . . . . . . . . . . . . . . . 109 Message Evaluation.. 109 Message Strategy . . . . . . . . . . . . . . . . . . 110 Message Theme . . . . . . . . . . . . . . . . . . . 111 Modified Rebuy. . . . . . . . . . . . . . . . . . . . . . 111 Motivation (Information Search) . . . . . . . . . . . . . 112 Multiattribute Approach ..... . . . . . . . . 113 Musical Appeal . . . . . . . . . . . . . . . . . . 114 National Advertising Division . . . . . . . . . . 115 National Advertising Review Board . . . . . . . . 115 Newspaper Advertising . 116 New-Task Purchase . . . . . . . . . . . . . . . . 117 Noise . . . . . . . .. 118 OpinionTest. . . . . . . . . . . . . . . . . . . . . 118 Opportunity Analysis . . . . . . . . . . . . . . . . 118 Outdoor Advertising . . . . . . . . . . . . . . . 119 Persuasion. . . . . .. 120 Persuasion Analysis Evaluation. . . . . . . . . . 121 Physiological Arousal Test . . . . . . . . . . . . . . . . . . . 121 Point-of-Purchase Advertising . . . . . . . . . . 122 Portfolio Test . . . . . . . . . . . . . . . . . . . 123 Positioning Advertising Copytesting . . . . . . . . 124 Positioning Strategy. . . . . . . . . . . . . . . . . . . . 125 Postpurchase Evaluation . . . . . . . . . . . . . . . . . 125 Pre- and PosttestAnalysis 126 Preemptive Message Strategy. . . . . . . . . . . . . . . 127 Premium 127 Price-Quality Relationship Positioning Strategy . . . . .. 128 Private Brand . . . . . . . . . . . . . . . . . . . . 128 Problem Recognition . . . . . . . . . . . . . . . . 129 Product Class Positioning Strategy . . . . . . . . . 130 Product User Positioning Strategy . . . . . . . . 131 Promotional Message Strategy . . . . . . . . . . . . . . 131 Psychogalvanometer 132 Psychographies . . . . . . . . . . . . . . . . . . . . . . 132 Public Relations. . . . . . . . . . . . . . . . . . . . . . 133 Puffery 133 Pulsating Schedule of Advertising . . . . . . . . 134 Pupillometric Meter. . . . . . . . . . . . . . . . . 134