Concepts in Enterprise Resource Planning 2009

274 Pages·2008·6.33 MB·english

by  Ellen F. Monk

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C E
O N C E P T S I N N T E R P R I S E
R P
E S O U R C E L A N N I N G
Third Edition
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C E
O N C E P T S I N N T E R P R I S E
R P
E S O U R C E L A N N I N G
Third Edition
Ellen F. Monk
University of Delaware
Bret J. Wagner
Western Michigan University
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In memory of our colleague Majdi Najm.His support and friendship are sorely missed.
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BRIEF CONTENTS
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Preface xiii
Chapter 1
Business Functions and Business Processes 1
Chapter 2
The Development of Enterprise Resource Planning Systems 17
Chapter 3
Marketing Information Systems and the Sales Order Process 47
Chapter 4
Production and Supply Chain Management Information Systems 77
Chapter 5
Accounting in ERP Systems 117
Chapter 6
Human Resources Processes with ERP 157
Chapter 7
Process Modeling, Process Improvement, and ERP Implementation 179
Chapter 8
ERP and Electronic Commerce 211
Glossary 237
Index 245
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