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Computer telephony demystified: putting CTI, media services, and IP telephony to work PDF

837 Pages·2001·6.896 MB·English
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Preview Computer telephony demystified: putting CTI, media services, and IP telephony to work

Description:
A good introduction, very comprehensive, maybe too theroretical. The author fully describes the model of CTI, and then presents exemples of real world implementation. I think it's a good book for consulting, and less interesting for people trying to build CTI solution.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.