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This Book Is the Property of: Sta _t _e _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _B _ _ _o _o _ _k _ _ _N _ _o _ _. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _P _ _ro _ _v _i _n _c _e _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _C _ _o _u _ n _ _ty _ _ Pari _s _h _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Enter information in spaces to the School Distr _ic _t _ _ _ _ _ _ _ _ _ _ _ _ _ _ left as instructed _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _O _ _t _h _e _ _r _ Condition Issued to Year Used Issued Returned PUPILS to whom this textbook is issued must not write on any page or mark any part of it in any way; consumable textbooks excepted. 1. Teachers should see that the pupil’s name is clearly written in ink in the spaces above in every book issued. 2. The following terms should be used in recording the condition of the book: New, Good, Fair, Poor, Bad. FIFTH EDITION Connie Morrison Consultant, Encore Training, Inc. Dr. Dolores Wells Hillsborough Community College Lisa Ruffolo The Software Resource Australia • Brazil • Mexico • Singapore • United Kingdom • United States Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest. Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Computer Literacy BASICS: A Comprehensive Guide © 2015 Cengage Learning to IC3, Fifth Edition WCN: 02-200-203 Connie Morrison, Dolores Wells, Lisa Ruffolo ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be Product Director: Kathleen McMahon reproduced, transmitted, stored or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, Senior Director of Development: Marah Bellegarde taping, Web distribution, information networks, or information storage and retrieval Senior Product Team Manager: Donna Gridley systems, except as permitted under Section 107 or 108 of the 1976 United States Associate Product Manager: Amanda Lyons Copyright Act, without the prior written permission of the publisher. Product Development Manager: Leigh Hefferon For product information and technology assistance, contact us at Content Developer: Julia Leroux-Lindsey Cengage Learning Customer & Sales Support, 1-800-354-9706 Developmental Editors: Kim Crowley, Kate Russillo Product Assistant: Melissa Stehler For permission to use material from this text or product, submit all Marketing Director: Michele McTighe requests online at www.cengage.com/permissions Further permissions questions can be emailed to Marketing Managers: Gretchen Swann, Kristie Clark [email protected] Marketing Coordinator: Elizabeth Murphy Manufacturing Planner: Fola Orekoya Library of Congress Control Number: 2013958182 Production Service: GEX Publishing Services Hardcover: Text Designer: Shawn Girsberger ISBN-13: 978-1-285-75995-1 ISBN-10: 1-285-75995-8 Manuscript Quality Assurance Lead: Chris Scriver Softcover: Manuscript Quality Assurance Reviewers: John Freitas, Serge Palladino, Susan Pedicini, Danielle Shaw, ISBN-13: 978-1-285-76658-4 Ashlee Welz Smith, Susan Whalen ISBN-10: 1-285-76658-X Copy Editors: GEX Publishing Services Cengage Learning Proofreader: Vicki Zimmer 200 First Stamford Place, 4th Floor Stamford, CT 06902 Indexer: Alexandra Nickerson USA Art Director: GEX Publishing Services Cover Designer: GEX Publishing Services Cengage Learning is a leading provider of customized learning solutions with office locations around the globe, including Singapore, the United Kingdom, Australia, Cover: ©Datacraft Co Ltd/Getty Images Mexico, Brazil, and Japan. Locate your local office at: www.cengage.com/global Compositor: GEX Publishing Services Cengage Learning products are represented in Canada by Nelson Education, Ltd. To learn more about Cengage Learning, visit www.cengage.com Any fictional data related to persons or companies or URLs used throughout this book is intended for instructional purposes only. At the time this book was printed, any such data was fictional and not belonging to any real persons or companies. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. Please visit login.cengage.com and log in to access instructor-specific resources. Printed in the United States of America 1 2 3 4 5 6 7 18 17 16 15 14 Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. ABOUT THIS BOOK Computer Literacy BASICS, Fifth Edition, provides complete coverage on computing basics, including computer hardware and components, operating system software, application software, networks, and the Internet. Lessons are organized in three modules, and within each module, concepts and features are introduced in a logical progression to build on previously learned concepts and features. Illustrations provide visual reinforcement of features and concepts, and sidebars provide notes, tips, and concepts related to the lesson topics. Step-by-Step exercises provide guidance for using the features. End-of-lesson projects include a comprehensive review of the lesson content. Teamwork projects, Critical Thinking activities, Online Discovery challenges, Job Skills projects, and Explore and Solve tasks provide additional practice and require you to apply your problem-solving skills. The Computing Fundamentals module focuses on hardware and software and how they work together. The lesson activities include exercises that guide students to explore the Windows operating system, change settings, and customize the desktop. Students also learn how to manage files and folders, install and uninstall software, and solve computer problems. Hands-on exercises, lesson reviews, and end-of-lesson projects provide students with opportunities to practice and master computing fundamental skills. The Module 1 IC3 Pretest includes additional review questions and projects. The Key Applications module focuses on four of the Microsoft Office 2013 applications: Word, Excel, PowerPoint, and Access. The lessons explain the purpose of commonly used software features, and step-by-step exercises demonstrate how to use those features. The end-of-lesson projects provide additional practice to master using those features to complete typical day-to-day tasks at home, school, and work. The Module 2 IC3 Pretest includes review questions, projects, and an integrated project which entails using word processing, spreadsheets, presentations, and databases to process information and then share the information with others. The Living Online module introduces students to communication network fundamentals and the relationships between networks and the Internet. Through hands-on exercises, students learn how to use e-mail software to exchange e-mail messages. They also learn how to use a Web browser to navigate the Internet, visit Web sites, and find information. The final section focuses on how to use computers at work, school, and home. It discusses the risks of working with hardware and software and the standards for using the Internet safely, ethically, and legally. The Module 3 IC3 Pretest provides a thorough recap of living online concepts and skills, including review questions, projects, and a job simulation. To complete all lessons, end-of-lesson material, and IC3 Pretests in this book will require approximately 55 hours. Start-Up Checklist Hardware ■ Computer and processor: 1 gigahertz (GHz) processor or higher ■ Memory: 1 gigabyte (GB) of RAM or higher ■ Hard disk: 16 gigabyte (GB) available disk space ■ Graphics card: Microsoft DirectX 9 graphics device with WDDM driver ■ Display 1024 × 768 or higher-resolution monitor Software: ■ Windows 7 or Windows 8 and Microsoft Office 2013. iii Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. INSIDE THE BASICS SERIES Mod2-148 Module 2 Key Applications Suppose you have a document in Word that includes information you want to arrange in several lines across two or three columns. You create the columns you need in Word by setting tab stops. However, there is an easier and faster way. The table features in Word make the task of arranging text and numbers in columns both quick and easy. Borders and shading also help to organize information in a mean- ingful way. Concepts and features are intro- Creating a Table duced, explained, and applied. A table consists of cells that you add content to, such as text, numbers, or graphics. ◗ Vocabulary A cell represents one intersection of a row and a column in a table. In a table, rows Vocabulary terms are highlighted cell go across and columns go down. It is common to add headings at the top of columns to label the content in the columns. The first row in a table or data source with the when they are first introduced and header row column headings is referred to as the header row. To create a table, you must first decide how many columns and rows you want defined. in the table. You then create a table grid and enter the data in the cells. To move the insertion point from one cell to another, you can press the Tab key or the arrow keys. When you reach the end of a row and press Tab, the insertion point moves to the first cell in the next row. Step-by-Step 15.1 Step-by-Step Exercises offer “hands-on practice” of the mate- 1. Open Word and create a new blank document. Save the document as rial just learned. Calories 1, followed by your initials. If necessary, turn off the display of 2-1.1.9 nonprinting characters. 2-2.1.1 2. Click the INSeRT tab. In the Tables group shown in Figure 15–1, click the Table button . A grid of table cells is displayed. IC3 objective references FIguRe 15–1 indicate where the objective is Tables group on the INSERT tab explained and/or practiced. Figures help guide users through the content and steps. Tables group Quick Tip Margin notes provide tips, short- You can also create a table by 3. Drag the mouse pointer down the grid until seven rows of cells are clicking the Table button and cuts, and additional information then clicking Insert Table to open highlighted, then continue to drag the mouse pointer across the grid the dialog box. Then in the Insert to select three columns. The top of the grid displays 3×7 Table and the related to the topic. Table dialog box, enter the num- table’s Live Preview is displayed in the document window, as shown in ber of rows and columns. Figure 15–2, as three columns by seven rows. Lesson opener elements include the Objectives, a list of Data Files required for lesson activities, a list of Words to Know defined throughout the lesson, and the Estimated Time to complete the lesson. End of Lesson elements include the Summary, Lesson Review Questions, Projects, Teamwork Projects, and Critical Thinking, Online Discovery, Job Skills, and Explore and Solve activities. iv Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Instructor Resources Disk ISBN-13: 978-1-285-76672-0 ISBN-10: 1-285-76672-5 The Instructor Resources CD or DVD contains the following teaching resources: The Data and Solution files for this course. Instructor’s Manual that includes lecture notes for each lesson and references to the end-of-lesson activities and Unit Review projects. Answer Keys that include solutions to the lesson and unit review questions as well as sample solutions for end-of-lesson projects and activities. Copies of the figures that appear in the student text. Suggested Syllabus with block, two quarter, and 18-week schedule Annotated Solutions and Grading Rubrics PowerPoint presentations for each lesson. CourseMate This text includes access to a robust premium Web site called CourseMate. Cengage Learning’s CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes the MindTap Reader, quizzes, flash cards, games, and more! Use these activities to assess and enhance student learning. To access additional course materials, including the CourseMate, please visit www.cengagebrain.com. At the CengageBrain.com home page, search for the ISBN of your title (from the back cover of your book) using the search box at the top of the page. This will take you to the product page where these resources can be found. v Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, wor duwplicwated., ain lwlhoilte eor bin poarto. Dkues to. eclecotromnic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Cognero® Cengage Learning Testing Powered by Cognero is a flexible, online system that allows you to: ■ author, edit, and manage test bank content from multiple Cengage Learning solutions ■ create multiple test versions in an instant ■ deliver tests from your LMS, your classroom, or wherever you want Start right away! Cengage Learning Testing Powered by Cognero works on any operating system or browser. ■ No special installs or downloads needed ■ Create tests from school, home, the coffee shop – anywhere with Internet access What will you find? ■ Simplicity at every step. A desktop-inspired interface features drop-down menus and familiar, intuitive tools that take you through content creation and manage- ment with ease. ■ Full-featured test generator. Create ideal assessments with your choice of 15 question types (including true/false, multiple choice, opinion scale, and essay). Multi-language support, an equation editor and unlimited metadata help ensure your tests are complete and compliant. ■ Cross-compatible capability. Import and export content into other systems. vi Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, wor duwplicwated., ain lwlhoilte eor bin poarto. Dkues to. eclecotromnic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. IC3 IC3 stands for the Internet and Computing Core Certification program, a global training and certification program. Completing this program and earning IC3 certification shows that you have the necessary computer skills to excel in a digital world, and are capable of using a wide range of computer technology. IC3 provides three exams: Computing Fundamentals, Key Applications, and Living Online. The skills needed for these exams are valuable to any functional user of computer hardware, software, networks, and the Internet. By passing the three IC3 exams, you give yourself a glob- ally accepted and validated credential that provides the proof employees or higher education institutions need. SAM 2013 Get your students workplace-ready with SAM, the premier proficiency-based assessment and training solution for Microsoft Office! SAM’s active, hands-on environment helps students master computer skills and concepts that are essential to academic and career success. Skill-based assessments, interactive trainings, business-centric projects, and comprehensive remediation engage students in mastering the latest Microsoft Office pro- grams on their own, allowing instructors to spend class time teaching. SAM’s efficient course setup and robust grading features provide faculty with consistency across sec- tions. Fully interactive MindTap Readers integrate market-leading Cengage Learning content with SAM, creating a comprehensive online student learning environment. Note: This textbook may or may not be available in SAM Projects at this time. Please check with your sales representative for the most recent information on when this title will be live in SAM Projects. vii Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, wor duwplicwated., ain lwlhoilte eor bin poarto. Dkues to. eclecotromnic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.