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CompTIA network+ certification all-in-one exam guide: exam N10-006 PDF

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Preview CompTIA network+ certification all-in-one exam guide: exam N10-006

ALL ■ IN ■ ONE CompTIA Net work+ ® Cer tification E X A M G U I D E Sixth Edition (Exam N10-006) Mike Meyers New York • Chicago • San Francisco Athens • London • Madrid • Mexico City Milan • New Delhi • Singapore • Sydney • Toronto McGraw-Hill Education is an independent entity from CompTIA®. Th is publication and digital content may be used in assisting students to prepare for the CompTIA Network+ exam. Neither CompTIA nor McGraw-Hill Education warrants that use of this publication and digital content will ensure passing any exam. CompTIA and CompTIA Network+ are trademarks or registered trademarks of CompTIA in the United States and/or other countries. All other trademarks are trademarks of their respective owners. Copyright © 2015 by McGraw-Hill Education. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication. ISBN: 978-0-07-184821-3 MHID: 0-07-184821-5 The material in this eBook also appears in the print version of this title: ISBN: 978-0-07-184822-0, MHID: 0-07-184822-3. eBook conversion by codeMantra Version 1.0 All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill Education eBooks are available at special quantity discounts to use as premiums and sales promotions or for use in corporate training programs. To contact a representative, please visit the Contact Us page at www.mhprofessional.com. Fluke images printed with permission of Fluke Corporation, ©Fluke Corp. Intel image printed with permission of Intel Corporation, ©Intel Corp. TRENDnet images printed with permission of Trendnet Media, ©TRENDnet. Equalizer E650GX image printed by permission of Coyote Point Systems, ©Coyote Point Systems, Inc. www.coyotepoint.com. NetGear image printed with permission of NetGear, ©NETGEAR, Inc. Hewlett-Packard images printed with permission of HP, ©Hewlett-Packard CLEAR image printed with permission of CLEAR, ©CLEAR Information has been obtained by McGraw-Hill Education from sources believed to be reliable. However, because of the possibility of human or mechanical error by our sources, McGraw-Hill Education, or others, McGraw-Hill Education does not guarantee the accuracy, adequacy, or completeness of any information and is not responsible for any errors or omissions or the results obtained from the use of such information. TERMS OF USE This is a copyrighted work and McGraw-Hill Education and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hill Education’s prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms. THE WORK IS PROVIDED “AS IS.” McGRAW-HILL EDUCATION AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill Education and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill Education nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill Education has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill Education and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise. To Tim Green: Th ank you for all the years and projects you’ve worked on with me, and for your never-fl agging professionalism and brilliance. And, yeah, thanks for putting up with me! ABOUT THE AUTHOR Michael Meyers is the industry’s leading authority on CompTIA Network+ certification. He is the president and founder of Total Seminars, LLC, a major provider of PC and network repair seminars for thousands of organizations throughout the world, and a member of CompTIA. Mike has written numerous popular textbooks, including the best-selling Mike Meyers’ Comp- TIA A+® Guide to Managing & Troubleshooting PCs, Mike Meyers’ CompTIA A+® Guide to Essen- tials, and Mike Meyers’ CompTIA A+® Guide to Operating Systems. About the Contributor Scott Jernigan wields a mighty red pen as Editor-in-Chief for Total Seminars. With a Master of Arts degree in Medieval History, Scott feels as much at home in the musty archives of London as he does in the crisp IPS glow of Total Seminars’ Houston HQ. After fleeing a purely academic life, he dove headfirst into IT, working as an instructor, editor, and writer. Scott has written, edited, and contributed to dozens of books on computer literacy, hardware, operating systems, networking, and certification, including Computer Literacy—Your Ticket to IC3 Certification, and is co-author with Mike Meyers of the All-in-One CompTIA Strata® IT Funda- mentals Exam Guide. Scott has taught computer classes all over the United States, including stints at the United Nations in New York and the FBI Academy in Quantico. Practicing what he preaches, Scott is a CompTIA A+ and CompTIA Network+ certified technician, a Microsoft Certified Professional, a Microsoft Office User Specialist, and Certiport Internet and Computing Core Certified. About the Technical Editor Jonathan S. Weissman has over 14 years of higher education teaching experience. He is a ten- ured Assistant Professor and IT Program Coordinator in the Computing Sciences Department at Finger Lakes Community College. He also is a full-time lecturer in the Computing Security Department at Rochester Institute of Technology, teaching both graduate and undergraduate courses. The highlight of his career came in May 2014, when he was awarded the RIT Outstand- ing Teaching Award for Non-Tenure Track Faculty 2013-2014. Jonathan is also a lecturer for the School of Management at Nazareth College, where he teaches IT courses. Jonathan has a Master’s degree in Computer Science from Brooklyn College. He has 34 in- dustry certifications, including CompTIA’s A+, Network+, and Security+, Cisco’s CCNP, CCNA Routing and Switching, and CCNA Security, EC-Council’s Certified Ethical Hacker and Com- puter Hacking Forensics Investigator, five IPv6 certifications, and more. Jonathan has taught over three dozen courses in networking, security, administration, ethical hacking, forensics, program- ming, Web design, Web scripting, database design, and more. Besides teaching, Jonathan does computer networking and security industry consulting for area businesses and individuals, and also serves as technical editor for many textbooks on network- ing, security, administration, and programming. Becoming a CompTIA Certified IT Professional Is Easy It’s also the best way to reach greater professional opportunities and rewards. Why Get CompTIA Certified? Growing Demand Labor estimates predict some technology fields will experience growth of more than 20% by the year 2020. (Source: CompTIA’s Ninth Annual Information Security Trends Study, 2012: online survey of 500 U.S. IT and business executives responsible for information security policies and procedures.) CompTIA certification qualifies the skills required to join this workforce. Higher Salaries IT professionals with certifications on their resume command better jobs, earn higher salaries, and have more doors open to new multi-industry opportunities. Verified Strengths 91% of hiring managers indicate CompTIA certifications are valuable in validating IT expertise, making certification the best way to demonstrate your competency and knowledge to employers. (Source: CompTIA’s Employer Perceptions of IT Training and Certification study, 2011.) Universal Skills CompTIA certifications are vendor neutral—which means that certified professionals can profi- ciently work with an extensive variety of hardware and software found in most organizations. Learn more about what Purchase a voucher at a Congratulations on your the exam covers by Pearson VUE testing center CompTIA certification! reviewing the following: or at CompTIAstore.com. • Make sure to add your • Exam objectives for • Register for your exam at a certification to your resume. key study points. Pearson VUE testing center. • Check out the CompTIA • Sample questions for a general • Visit pearsonvue.com/CompTIA to Certification Roadmap to plan overview of what to expect find the closest testing center to you. your next career move. on the exam and examples of question format. • Schedule the exam online. You will be required to enter your voucher • Visit online forums, like LinkedIn, to number or provide payment see what other IT professionals say information at registration. about CompTIA exams. • Take your certification exam. Learn More: Certification.CompTIA.org/networkplus CompTIA Disclaimer © 2014 CompTIA Properties, LLC, used under license by CompTIA Certifications, LLC. All rights reserved. All certification programs and education related to such programs are operated exclusively by CompTIA Certifications, LLC. CompTIA is a registered trademark of CompTIA Properties, LLC in the U.S. and internationally. Other brands and company names mentioned herein may be trademarks or service marks of CompTIA Properties, LLC or of their respective owners. Reproduc- tion or dissemination prohibited without written consent of CompTIA Properties, LLC. CONTENTS Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix Chapter 1 CompTIA Network+ in a Nutshell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Who Needs CompTIA Network+? I Just Want to Learn about Networks! . . . . . . . . . 2 What Is CompTIA Network+ Certification? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What Is CompTIA? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 The Current CompTIA Network+ Certification Exam Release . . . . . . . . . . . . 3 How Do I Become CompTIA Network+ Certified? . . . . . . . . . . . . . . . . . . . . 3 What Is the Exam Like? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 How Do I Take the Test? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How Much Does the Test Cost? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to Pass the CompTIA Network+ Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Obligate Yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Set Aside the Right Amount of Study Time . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Study for the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Historical/Conceptual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2 Network Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Historical/Conceptual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Working with Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Biography of a Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Network Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The OSI Seven-Layer Model in Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Welcome to MHTechEd! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Test Specific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Let’s Get Physical—Network Hardware and Layers 1–2 . . . . . . . . . . . . . . . . 14 Beyond the Single Wire—Network Software and Layers 3–7 . . . . . . . . . . . . 28 The TCP/IP Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 The Link Layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 The Internet Layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 The Transport Layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 The Application Layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Frames, Packets, and Segments/Datagrams, Oh My! . . . . . . . . . . . . . . . . . . . 45 The Tech’s Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Chapter Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 vii CompTIA Network+ Certification All-in-One Exam Guide viii Chapter 3 Cabling and Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Test Specific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Network Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Bus and Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Hybrids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Mesh and Point-to-Multipoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Point-to-Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Parameters of a Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Cabling and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Copper Cabling and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Fiber-Optic Cabling and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Other Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Fire Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Networking Industry Standards—IEEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Chapter Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Chapter 4 Ethernet Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Historical/Conceptual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Test Specific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Ethernet Frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 CSMA/CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Early Ethernet Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Bus Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 10BaseT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 10BaseFL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Extending and Enhancing Ethernet Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Couplers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Connecting Ethernet Segments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Switched Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Troubleshooting Hubs and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Chapter Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Chapter 5 Modern Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Test Specific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 100-Megabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 100BaseT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 100BaseFX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Contents ix Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 1000BaseCX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 1000BaseSX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 1000BaseLX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 SFF Fiber Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Mechanical Connection Variations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Implementing Multiple Types of Gigabit Ethernet . . . . . . . . . . . . . . . . . . . 110 Ethernet Evolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 10 Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Beyond Network+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 IEEE 802.3ba . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Chapter Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Chapter 6 Installing a Physical Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Historical/Conceptual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Understanding Structured Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Cable Basics—A Star Is Born . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Test Specific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Structured Cable Network Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Structured Cable—Beyond the Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Installing Structured Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Getting a Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Mapping the Runs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Determining the Location of the Telecommunications Room . . . . . . . . . . . 140 Pulling Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Making Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Testing the Cable Runs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 NICs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Buying NICs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Link Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Diagnostics and Repair of Physical Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Diagnosing Physical Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Check Your Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Check the NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Cable Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Problems in the Telecommunications Room . . . . . . . . . . . . . . . . . . . . . . . . 165 Toners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Chapter Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

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