Co-Design, Volume I G Service Systems and Innovations THE BUSINESS A T in Business and Society Collection EXPERT PRESS Practical Ideas for Learning Across EN DIGITAL LIBRARIES Complex Systems BY Jim Spohrer and Haluk Demirkan, Editors • C EBOOKS FOR Mark Gatenby • Stefan Cantore A N BUSINESS STUDENTS T Co-Design, O Curriculum-oriented, born- Learning is fundamental to living and organizing in complex R digital books for advanced E systems. This book provides a guide to co-designing learn- business students, written Volume I ing environments and relationships. The authors begin by by academic thought leaders who translate real- revisiting what learning means in living systems. Their ex- Practical Ideas for world business experience periences with business organizations and formal education into course readings and systems have led to the conclusion that learning has been reference materials for lost from view in many complex systems. Learning Across students expecting to tackle management and leadership The authors briefl y trace the history of ideas about learn- challenges during their ing to give new energy and focus for co-designing learning Complex Systems professional careers. places. The 12 thematic chapters in this book focus on prac- POLICIES BUILT tical ideas. Each chapter centers on a theme that is explored BY LIBRARIANS through a collection of short pieces—presented as ideas, • Unlimited simultaneous theories, stories, approaches, and methods. This book will usage benefi t a multitude of people and professionals who are C • Unrestricted downloading O and printing interested in new ways to think about learning, both indi- -D • Perpetual access for a vidually and collectively-it was written with a diverse read- ES one-time fee ership in mind. IG N • No platform or , V maintenance fees Dr. Mark Gatenby is a lecturer in the Design School at the O • Free MARC records University of Arts London (London College of C ommunication) LU • No license to execute M and a director of the Centre for Co-design and Learning, an E The Digital Libraries are a I Mark Gatenby international network of academics and practitioners. comprehensive, cost-eff ective way to deliver practical Stefan Cantore Dr. Stefan Cantore is a senior university teacher at the treatments of important University of Sheffi eld Management School, United Kingdom, business issues to every focusing on professional development and executive educa- student and faculty member. tion. He has an MBA, is a qualifi ed executive coach, and has a master’s in people and organizational development. For further information, a free trial, or to order, contact: Service Systems and Innovations [email protected] in Business and Society Collection www.businessexpertpress.com/librarians Jim Spohrer and Haluk Demirkan, Editors Co-Design, Volume I Co-Design, Volume I Practical Ideas for Learning Across Complex Systems Mark Gatenby Stefan Cantore Co-Design, Volume I: Practical Ideas for Learning Across Complex Systems Copyright © Business Expert Press, LLC, 2019. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means— electronic, mechanical, photocopy, recording, or any other except for brief quotations, not to exceed 250 words, without the prior permission of the publisher. First published in 2019 by Business Expert Press, LLC 222 East 46th Street, New York, NY 10017 www.businessexpertpress.com ISBN-13: 978-1-94819-872-1 (paperback) ISBN-13: 978-1-94819-873-8 (e-book) Business Expert Press Service Systems and Innovations in Business and Society Collection Collection ISSN: 2326-2664 (print) Collection ISSN: 2326-2699 (electronic) Cover and interior design by S4Carlisle Publishing Services Private Ltd., Chennai, India First edition: 2019 10 9 8 7 6 5 4 3 2 1 Printed in the United States of America. Abstract Learning is fundamental to organizing in complex systems. This book provides a guide to co-designing learning environments and relation- ships. The authors begin by revisiting what learning means in living sys- tems. Their experiences with business organizations and formal education systems have led to the conclusion that learning has been lost from view in many complex systems. The authors briefly trace the history of ideas about learning to give new energy and focus for co-designing learning. The chapters that follow focus on practical ideas. Each chapter centers on a theme that is explored through a collection of short pieces—presented as ideas, theories, stories, approaches, and methods. For those interested in new ways to think about learning, both individually and collectively, this book comes at the right time. It has been written with a diverse read- ership in mind. Those who are professionals working in any field, at the beginning or toward the end of their careers, organizational or system leaders, organizational consultants, designers, or educators will all find valuable ideas and practices. Those involved in designing formal educa- tion environments will find fresh ideas for curricula and approaches for cocreating learning experiences. Keywords Co-design; Complex Systems; Design; Education; Ideas; Leadership Learning; Organizations; Practice Contents Series Introduction .................................................................................ix Introduction ..........................................................................................xi Acknowledgments .................................................................................xiii Chapter 1 Revisiting Learning ...........................................................1 Chapter 2 Beginnings ......................................................................15 Chapter 3 Mindset ..........................................................................25 Chapter 4 Inquiry ............................................................................35 Chapter 5 Boundaries ......................................................................47 Chapter 6 Situation .........................................................................63 Chapter 7 Place ...............................................................................75 Chapter 8 Scaffolding ......................................................................87 Chapter 9 Self-managing .................................................................99 Chapter 10 Adulthood .....................................................................109 Chapter 11 Becoming ......................................................................123 Chapter 12 Closing: I’m Too Busy to Learn .....................................131 About the Authors ...............................................................................141 Index .................................................................................................143 Series Introduction This book is part of a series on the subject of co-design in complex sys- tems. Taken together, the three volumes provide a guide to practical ideas about co-designing as a way of organizing in living systems: • Volume 1 focusses on ideas and practices that enhance Learning throughout our lives. • Volume 2 considers how Design practices shape the systems we create and experience together. • Volume 3 offers insight into Developing mindsets and behaviors needed to work effectively with co-design. While each volume stands on its own, and may attract readers from different professional backgrounds, we believe the series as a whole is more than the sum of its parts. A practitioner or student who explores the landscape of all three volumes will find themselves better equipped to think and act in complex systems—like business, politics, health care, and education. The marketplace for ideas has no shortage of introductory guides to managing and leading in organizations. This series is distinctive for the specific reason that it looks beyond individual organizations, using a sys- tems lens to bring together domains that have remained apart. A complex systems perspective, as we apply it, looks at things together in the short term and the long term, the big and the small, and the dynamically in- terconnected. By exploring how to combine the domains of design and development with learning, practitioners can find new confidence in how to work effectively within the most challenging of professional contexts.