YUQIUGE HAO Cloud Manufacturing Strategic Alignment between Manufacturing Industry and Cloud Computing ACTA WASAENSIA 364 INDUSTRIAL MANAGEMENT 43 Reviewers Professor Lihui Wang KTH Royal Institute of Technology, Industrial Engineering and Management SE-100 44 STOCKHOLM SWEDEN Professor Jorge Pinho de Sousa University of Porto, Faculty of Engineering, Department of Industrial Engineering and Management Rua Dr. Roberto Frias 4200-465 PORTO PORTUGAL III Julkaisija Julkaisupäivämäärä Vaasan yliopisto Joulukuu 2016 Tekijä(t) Julkaisun tyyppi Yuqiuge Hao Artikkeliväitöskirja Julkaisusarjan nimi, osan numero Acta Wasaensia, 364 Yhteystiedot ISBN Vaasan yliopisto 978-952-476-714-9 (painettu) Teknillinen tiedekunta 978-952-476-715-6 (verkkojulkaisu) Tuotantotalouden yksikkö ISSN PL 700 0355-2667 (Acta Wasaensia 364, painettu) FI-65101 VAASA 2323-9123 (Acta Wasaensia 364, verkkojulkaisu) 1456-3738 (Acta Wasaensia. Tuotantotalous 43, painettu) 2324-0407 (Acta Wasaensia. Tuotantotalous 43, verkkojulkaisu) Sivumäärä Kieli 218 englanti Julkaisun nimike Pilvivalmistus: valmistuksen ja pilvilaskennan strateginen linkki Tiivistelmä Pilvilaskenta (cloud computing) on saavuttanut suosiota viimeisen vuosikymmenen aikana monilla eri aloilla. Tämä väitöstutkimus käsittelee pilvilaskennan ja valmistavan teollisuuden välistä yhteyttä ja pyrkii osoittamaan, miten pilvitekniikan käyttö voi tukea valmistavia yrityksiä kehitettäessä kilpailukykyä. Viime aikoina pilvivalmistusta on ehdotettu tutkimuksissa vastauksena erilaisiin valmistuksen haasteisiin, kuten esimerkiksi asiakaskohtaiset maantieteellisesti hajautetut skaalautuvat joustavat järjestelmät. Uudet teknologiat, kuten asioiden Internet (IoT) ja palveluperusteiset arkkitehtuurit (SOA) ovat integroituneet tähän älykkääseen valmistusviitekehikkoon. Monet yritykset epäröivät siirtyä pilvivalmistukseen. Tämän taustalla on osaamisen puute ja haaste linkittää liiketoiminnan ja pilvivalmistuksen strategiat. Tämän vuoksi tutkimus keskittyy pilvivalmistuksen käsitteen ymmärtämiseen ja tarkastelee pilvivalmistuksen mahdollisia toteuttamistapoja. Seitsemän kuvailevaa tapaustutkimusta on käsitelty neljässä erikokoisessa ja eri toimialan yrityksessä. Tapauksissa on analysoitu tapoja liittyä erilaisiin pilvivalmistuksen ekosysteemeihin. Pilvivalmistus on määritelty tässä tutkimuksessa kollaboraatioalustaksi. Yritykset tekevät yhteistyötä eri kumppanien, toimittajien ja asiakkaidenkin kanssa tavoitteenaan tietty liiketoimintamahdollisuus. Pilvivalmistusalusta (Cloud manufacturing platform-CMP) mahdollistaa valmistavien yritysten resurssien ja kyvykkyyksien jakamisen, valmistuspalveluiden jakamisen ja tukee tasapainoista yhteistyötä yritysten välillä. Strateginen yhteys näiden välille on esitetty Cloud manufacturing strategic model (CMSM)–mallissa. Tämän mallin avulla yritykset voivat mukautua erilaisiin ympäristöihin tehokkaasti ja pystyvät säätämään liiketoimintatavoitteitaan. Asiasanat Pilvilaskenta, pilvivalmistus, strategiamalli V Publisher Date of publication Vaasan yliopisto December 2016 Author(s) Type of publication Yuqiuge Hao Doctoral thesis by publication Name and number of series Acta Wasaensia, 364 Contact information ISBN University of Vaasa 978-952-476-714-9 (print) Faculty of Technology 978-952-476-715-6 (online) Department of Production ISSN P.O. Box 700 0355-2667 (Acta Wasaensia 364, print) FI-65101 Vaasa 2323-9123 (Acta Wasaensia 364, online) Finland 1456-3738 (Acta Wasaensia. Industrial Management 43, print) 2324-0407 (Acta Wasaensia. Industrial Management 43, online) Number of pages Language 218 English Title of publication Cloud Manufacturing: Strategic Alignment between Manufacturing Industry and Cloud Computing Abstract Cloud computing is a popularly multidisciplinary term in current decade. This thesis deals with the junction of cloud computing and the manufacturing industry and shows how the cloud can support manufacturers in developing substantial competitive advantages. Recently, cloud manufacturing is proposed in research to deal with current manufacturing challenges, such as customer-driven strategy, geographical distributed factories, and scalable and flexible manufacturing, etc. State-of-the- art technologies such as internet of things, cloud computing, big data, service- oriented architecture, etc., are integrated to uphold this intelligent manufacturing framework. However, many companies have doubts about moving to cloud manufacturing owing to their inadequate knowledge about it and a lack of skills to align their business with cloud manufacturing strategies. Therefore, this research mainly focuses on proving a comprehensive understanding of cloud manufacturing, and investigating possible implementations of cloud manufacturing. Seven exploratory cases studies were applied in four companies in various fields and sizes to provide a conceptual approach for manufacturers to think critically about adapting their business to a cloud manufacturing ecosystem. Cloud manufacturing is defined as a system of collaborations in this research. Companies are able to collaborate with various partners, suppliers, and even customers to fulfill a specific business opportunity. Cloud manufacturing platform (CMP) is an integrated platform that enables manufacturers to share resources/capabilities, provides manufacturing services, and also supports harmonious collaboration. A proper alignment strategy, named cloud manufacturing strategic model (CMSM) was proposed to allow companies to adapt to this environment efficiently and easily achieve their business objectives. Keywords Cloud computing, cloud manufacturing, strategy alignment model VII ACKNOWLEDGEMENT I have talked a lot about “cloud” in the past four years. Finally, the “cloud” feds away, and “Every cloud has a silver lining.” However, doctoral study is all about work hard and have fun. This is my attitude towards everything around me during this long journey. I was thinking about this acknowledgment for a long time. But now, I am sitting here actually writing down my gratitude to the people who did help me along the way, I found the list is too long to name each of them. First of all, I would like to express my sincere gratitude to my principal supervisor, Prof. Petri Helo. He does not only inspire all the students by his knowledge and expertise but also acts as “halo” around all of us. Prof Jussi Kantola, as my second supervisor, has provided immense advice and invaluable support on both an academic and a personal level, for which I am incredibly grateful. Second, I offer my sincere thanks to all my colleagues at the University of Vaasa, for their time and assistance to provide a stimulating atmosphere to work in. Special thanks go to my friends from Department of Production, where we could talk and support each other. Thank you to all the wonderful people who have helped me enormously and who I did not mention here. I am lucky to have many friends’ help in time of need and standing by my side. I would like to thank Prof. Marja Naaranoja for the inspiring discussions and moral help. I am indebted to Ms. Ulla Laakkonen and Mr. Petri Ingström for their amazing work and encouraging in my difficult time to complete this piece of work. I would also like to thank Evald and Hilda Nissi and University of Vaasa foundations for funding my doctoral studies and conference trips. Finally, my special thanks are reserved for my dearest family. Without my parents’ love, I would not have come this far. The final thank you is for Mr. W with all my love. Helsinki, June 2016 Yuqiuge IX Contents ACKNOWLEDGEMENT ............................................................................ VII 1 INTRODUCTION ................................................................................. 1 Background ....................................................................................... 1 1.2 Research Objectives ................................................................. 7 1.3 Research Motivation ................................................................ 9 1.4 Research Method ................................................................... 10 1.5 Structure of the Study ............................................................ 12 2 LITERATURE REVIEW ......................................................................... 14 2.1 Conceptual Framework .......................................................... 14 2.2 Manufacturing Industry Trends and Challenges ..................... 16 2.3 Cloud Computing in the Context of Manufacturing ................ 20 2.4 Cloud Manufacturing ............................................................. 25 2.5 Research Contributions in Cloud Manufacturing .................... 29 2.5.1 Definitions and Taxonomy ...................................... 29 2.5.2 Comparison with Current Manufacturing Paradigms 31 3 METHODOLOGY ............................................................................... 34 3.1 Research Questions ............................................................... 34 3.2 Research Strategy .................................................................. 37 3.3 Research Approach ................................................................ 38 3.4 Case Studies Design .............................................................. 40 3.5 Data Collection and Analysis .................................................. 43 3.6 Quality Control in Qualitative Case Studies ............................ 46 4 RESULTS .......................................................................................... 48 4.1 Cloud Manufacturing Concept ............................................... 50 4.2 Cloud Manufacturing Business Implications ........................... 51 4.3 Cloud Manufacturing Technical Implications .......................... 52 4.4 Cloud Manufacturing Applications ......................................... 54 4.5 Summary and Contributions .................................................. 56 5 DISCUSSION ..................................................................................... 59 5.1 Benefits of Cloud Manufacturing ............................................ 60 5.2 Cloud Manufacturing: System of Collaborations ..................... 61 5.3 Cloud Manufacturing Platform (CMP) Implementation ............ 64 5.4 Cloud Manufacturing Strategic Model (CMSM) ........................ 66 5.5 Summary and Contributions .................................................. 70 6 CONCLUSIONS ................................................................................. 72 6.1 Theoretical Implications ......................................................... 73 6.2 Managerial Implications ......................................................... 74 6.3 Limitations ............................................................................ 75 6.4 Future Research ..................................................................... 76 REFERENCES .......................................................................................... 78 X Figures Figure 1. The evolution path of manufacturing paradigms (Adapted from Hao and Helo (2015) .......................... 3 Figure 2. Industrial trends in recent years ................................ 4 Figure 3. The scope of cloud computing adoption in the manufacturing industry ............................................. 5 Figure 4. Outline of the dissertation ...................................... 13 Figure 5. Conceptual framework of the dissertation ............... 16 Figure 6. Issues in current manufacturing industry ................ 19 Figure 7. Holistic view of cloud manufacturing ....................... 26 Figure 8. Cloud manufacturing framework ............................. 28 Figure 9. General view of the research questions and approach used in this dissertation .......................................... 34 Figure 10. Overview of the research themes and how the selected publications are positioned ....................... 36 Figure 11. Five stages of the research methodology ................. 40 Figure 12. Cloud manufacturing concept ................................. 51 Figure 13. Cloud manufacturing business implications ............ 52 Figure 14. Cloud manufacturing technological implications ..... 53 Figure 15. Cloud manufacturing applications ........................... 56 Figure 16. The spectrum of cloud manufacturing ..................... 58 Figure 17. The potential benefits of cloud manufacturing ........ 60 Figure 18. Model of cloud manufacturing collaboration levels .. 62 Figure 19. Cloud manufacturing platform implementation map 65 Figure 20. Cloud manufacturing strategic model ..................... 68 Tables Table 1. Economic and technological benefits of cloud computing to manufacturing industry ............................................. 22 Table 2. Relevant technologies .................................................... 24 Table 3. Benefits of cloud manufacturing .................................... 28 Table 4. Comparison of definitions (Listed in chronological order)30 Table 5. Other manufacturing concepts proposed recently .......... 32 Table 6. All layers of the research onion elements and their associated options ......................................................... 37 Table 7. Case company selection and reasoning of the selection . 42 Table 8. Summary of publications ............................................... 45 Table 9. Summary and contributions in brief ............................... 48 Table 10. Definitions of new spectrum of cloud manufacturing ..... 57 Table 11. Model of cloud manufacturing collaboration across organization levels and information levels. .................... 63
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