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Clinical oncology and error reduction Clinical oncology and error reduction Antonella Surbone MD, PhD DepartmentofMedicine NewYorkUniversity NewYork USA Michael Rowe PhD DepartmentofPsychiatry YaleSchoolofMedicine NewHaven USA Thiseditionfirstpublished2015;©2015byJohnWiley&SonsInc. Registeredoffice:JohnWiley&Sons,Ltd,TheAtrium,SouthernGate,Chichester,WestSussex, PO198SQ,UK Editorialoffices:9600GarsingtonRoad,Oxford,OX42DQ,UK 111RiverStreet,Hoboken,NJ07030-5774,USA Fordetailsofourglobaleditorialoffices,forcustomerservicesandforinformationabouthowtoapply forpermissiontoreusethecopyrightmaterialinthisbookpleaseseeourwebsiteat www.wiley.com/wiley-blackwell Therightoftheauthortobeidentifiedastheauthorofthisworkhasbeenassertedinaccordancewith theUKCopyright,DesignsandPatentsAct1988. Allrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,or transmitted,inanyformorbyanymeans,electronic,mechanical,photocopying,recordingor otherwise,exceptaspermittedbytheUKCopyright,DesignsandPatentsAct1988,withouttheprior permissionofthepublisher. Designationsusedbycompaniestodistinguishtheirproductsareoftenclaimedastrademarks.Allbrand namesandproductnamesusedinthisbookaretradenames,servicemarks,trademarksorregistered trademarksoftheirrespectiveowners.Thepublisherisnotassociatedwithanyproductorvendor mentionedinthisbook.Itissoldontheunderstandingthatthepublisherisnotengagedinrendering professionalservices.Ifprofessionaladviceorotherexpertassistanceisrequired,theservicesofa competentprofessionalshouldbesought. Thecontentsofthisworkareintendedtofurthergeneralscientificresearch,understanding,and discussiononlyandarenotintendedandshouldnotberelieduponasrecommendingorpromotinga specificmethod,diagnosis,ortreatmentbyhealthsciencepractitionersforanyparticularpatient.The publisherandtheauthormakenorepresentationsorwarrantieswithrespecttotheaccuracyor completenessofthecontentsofthisworkandspecificallydisclaimallwarranties,includingwithout limitationanyimpliedwarrantiesoffitnessforaparticularpurpose.Inviewofongoingresearch, equipmentmodifications,changesingovernmentalregulations,andtheconstantflowofinformation relatingtotheuseofmedicines,equipment,anddevices,thereaderisurgedtoreviewandevaluatethe informationprovidedinthepackageinsertorinstructionsforeachmedicine,equipment,ordevicefor, amongotherthings,anychangesintheinstructionsorindicationofusageandforaddedwarningsand precautions.Readersshouldconsultwithaspecialistwhereappropriate.Thefactthatanorganizationor Websiteisreferredtointhisworkasacitationand/orapotentialsourceoffurtherinformationdoesnot meanthattheauthororthepublisherendorsestheinformationtheorganizationorWebsitemay provideorrecommendationsitmaymake.Further,readersshouldbeawarethatInternetWebsites listedinthisworkmayhavechangedordisappearedbetweenwhenthisworkwaswrittenandwhenit isread.Nowarrantymaybecreatedorextendedbyanypromotionalstatementsforthiswork.Neither thepublishernortheauthorshallbeliableforanydamagesarisingherefrom. LibraryofCongressCataloging-in-PublicationData Clinicaloncologyanderrorreduction/[editedby]AntonellaSurbone,MichaelRowe. p.;cm. Includesbibliographicalreferencesandindex. ISBN978-1-118-74906-7(cloth) I.Surbone,Antonella,editor.II.Rowe,Michael,1947-,editor. [DNLM:1.MedicalErrors–prevention&control.2.MedicalOncology.3.PatientAdvocacy. 4.PatientSafety.5.Physician’sRole.QZ200] RC263 616.99’4–dc23 2014032060 AcataloguerecordforthisbookisavailablefromtheBritishLibrary. Wileyalsopublishesitsbooksinavarietyofelectronicformats.Somecontentthatappearsinprintmay notbeavailableinelectronicbooks. Typesetin9/12ptMeridienLTStdbyLaserwordsPrivateLimited,Chennai,India 1 2015 ToKatherineRussellRich,JesseHarlan-Rowe,andourfamilies Contents Listofcontributors,ix Foreword,xi Preface,xv Acknowledgment,xvii 1 Introductiontooncologyandmedicalerrors,1 AntonellaSurboneandMichaelRowe PartI Medicalerrorsandoncology:backgroundandcontext 2 Recognizingandfacingmedicalerrors:theperspectiveofaphysician whoisalsothepatient,17 ItzhakBrook 3 Psychologicalandexistentialconsequencesofmedicalerrorfor oncologyprofessionals,29 MaryJ.Chalino,EvelynY.T.Wong,BradleyL.Collins,andRichardT.Penson 4 Tosueornottosue:restoringtrustinpatient–doctor–family relationships,51 MichaelRoweandAntonellaSurbone PartII Improvingpatientsafetyinclinicaloncologypractice 5 Preventionoferrorsandpatientsafety:oncologynurses’perspectives,67 MarthaPolovich 6 Preventionoferrorsandpatientsafetyfromtheoncologist’s perspective,87 MeghanE.C.Shea,NieBohlen,andIngaT.Lennes 7 Disclosingharmfulmedicalerrors,101 WalterF.BaileandDanielEpner 8 Docross-culturaldifferencesinfluencetheoccurrenceanddisclosure ofmedicalerrorsinoncology? 111 LidiaSchapira,JosephR.Betancourt,andAlexanderR.Green vii viii Contents PartIII Cancerpatients,oncologyprofessionals,andinstitutions againstmedicalerrors 9 Preventionoferrorsandpatientsafety:institutionalperspectives,127 EricManheimer 10 Professionalandethicalresponsibilitiesinadverseeventsandmedical errors:discussionswhenthingsgowrong,145 PatrickFordeandAlbertW.Wu 11 Medicalerrorandpatientadvocacy,158 JuanneN.Clarke,PhD 12 Conclusion:the“given”and“therefores”ofclinicaloncologyand medicalerrors,172 AntonellaSurboneandMichaelRowe Index,181

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Clinical Oncology and Error Reduction fills a gap - the lack of a single volume on medical error in the vast field of cancer care - that has existed since a 1999 Institute of Medicine’s report introduced the term ‘medical error’ as a topic for doctors and patients alike. The volume, edited by
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Clinical oncology and error reduction Clinical oncology and error reduction Antonella Surbone MD, PhD DepartmentofMedicine NewYorkUniversity NewYork USA Michael Rowe PhD DepartmentofPsychiatry YaleSchoolofMedicine NewHaven USA Thiseditionfirstpublished2015;©2015byJohnWiley&SonsInc. Registeredoffice:JohnWiley&Sons,Ltd,TheAtrium,SouthernGate,Chichester,WestSussex, PO198SQ,UK Editorialoffices:9600GarsingtonRoad,Oxford,OX42DQ,UK 111RiverStreet,Hoboken,NJ07030-5774,USA Fordetailsofourglobaleditorialoffices,forcustomerservicesandforinformationabouthowtoapply forpermissiontoreusethecopyrightmaterialinthisbookpleaseseeourwebsiteat www.wiley.com/wiley-blackwell Therightoftheauthortobeidentifiedastheauthorofthisworkhasbeenassertedinaccordancewith theUKCopyright,DesignsandPatentsAct1988. Allrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,or transmitted,inanyformorbyanymeans,electronic,mechanical,photocopying,recordingor otherwise,exceptaspermittedbytheUKCopyright,DesignsandPatentsAct1988,withouttheprior permissionofthepublisher. Designationsusedbycompaniestodistinguishtheirproductsareoftenclaimedastrademarks.Allbrand namesandproductnamesusedinthisbookaretradenames,servicemarks,trademarksorregistered trademarksoftheirrespectiveowners.Thepublisherisnotassociatedwithanyproductorvendor mentionedinthisbook.Itissoldontheunderstandingthatthepublisherisnotengagedinrendering professionalservices.Ifprofessionaladviceorotherexpertassistanceisrequired,theservicesofa competentprofessionalshouldbesought. Thecontentsofthisworkareintendedtofurthergeneralscientificresearch,understanding,and discussiononlyandarenotintendedandshouldnotberelieduponasrecommendingorpromotinga specificmethod,diagnosis,ortreatmentbyhealthsciencepractitionersforanyparticularpatient.The publisherandtheauthormakenorepresentationsorwarrantieswithrespecttotheaccuracyor completenessofthecontentsofthisworkandspecificallydisclaimallwarranties,includingwithout limitationanyimpliedwarrantiesoffitnessforaparticularpurpose.Inviewofongoingresearch, equipmentmodifications,changesingovernmentalregulations,andtheconstantflowofinformation relatingtotheuseofmedicines,equipment,anddevices,thereaderisurgedtoreviewandevaluatethe informationprovidedinthepackageinsertorinstructionsforeachmedicine,equipment,ordevicefor, amongotherthings,anychangesintheinstructionsorindicationofusageandforaddedwarningsand precautions.Readersshouldconsultwithaspecialistwhereappropriate.Thefactthatanorganizationor Websiteisreferredtointhisworkasacitationand/orapotentialsourceoffurtherinformationdoesnot meanthattheauthororthepublisherendorsestheinformationtheorganizationorWebsitemay provideorrecommendationsitmaymake.Further,readersshouldbeawarethatInternetWebsites listedinthisworkmayhavechangedordisappearedbetweenwhenthisworkwaswrittenandwhenit isread.Nowarrantymaybecreatedorextendedbyanypromotionalstatementsforthiswork.Neither thepublishernortheauthorshallbeliableforanydamagesarisingherefrom. LibraryofCongressCataloging-in-PublicationData Clinicaloncologyanderrorreduction/[editedby]AntonellaSurbone,MichaelRowe. p.;cm. Includesbibliographicalreferencesandindex. ISBN978-1-118-74906-7(cloth) I.Surbone,Antonella,editor.II.Rowe,Michael,1947-,editor. [DNLM:1.MedicalErrors–prevention&control.2.MedicalOncology.3.PatientAdvocacy. 4.PatientSafety.5.Physician’sRole.QZ200] RC263 616.99’4–dc23 2014032060 AcataloguerecordforthisbookisavailablefromtheBritishLibrary. Wileyalsopublishesitsbooksinavarietyofelectronicformats.Somecontentthatappearsinprintmay notbeavailableinelectronicbooks. Typesetin9/12ptMeridienLTStdbyLaserwordsPrivateLimited,Chennai,India 1 2015 ToKatherineRussellRich,JesseHarlan-Rowe,andourfamilies Contents Listofcontributors,ix Foreword,xi Preface,xv Acknowledgment,xvii 1 Introductiontooncologyandmedicalerrors,1 AntonellaSurboneandMichaelRowe PartI Medicalerrorsandoncology:backgroundandcontext 2 Recognizingandfacingmedicalerrors:theperspectiveofaphysician whoisalsothepatient,17 ItzhakBrook 3 Psychologicalandexistentialconsequencesofmedicalerrorfor oncologyprofessionals,29 MaryJ.Chalino,EvelynY.T.Wong,BradleyL.Collins,andRichardT.Penson 4 Tosueornottosue:restoringtrustinpatient–doctor–family relationships,51 MichaelRoweandAntonellaSurbone PartII Improvingpatientsafetyinclinicaloncologypractice 5 Preventionoferrorsandpatientsafety:oncologynurses’perspectives,67 MarthaPolovich 6 Preventionoferrorsandpatientsafetyfromtheoncologist’s perspective,87 MeghanE.C.Shea,NieBohlen,andIngaT.Lennes 7 Disclosingharmfulmedicalerrors,101 WalterF.BaileandDanielEpner 8 Docross-culturaldifferencesinfluencetheoccurrenceanddisclosure ofmedicalerrorsinoncology? 111 LidiaSchapira,JosephR.Betancourt,andAlexanderR.Green vii viii Contents PartIII Cancerpatients,oncologyprofessionals,andinstitutions againstmedicalerrors 9 Preventionoferrorsandpatientsafety:institutionalperspectives,127 EricManheimer 10 Professionalandethicalresponsibilitiesinadverseeventsandmedical errors:discussionswhenthingsgowrong,145 PatrickFordeandAlbertW.Wu 11 Medicalerrorandpatientadvocacy,158 JuanneN.Clarke,PhD 12 Conclusion:the“given”and“therefores”ofclinicaloncologyand medicalerrors,172 AntonellaSurboneandMichaelRowe Index,181

Description:
Clinical Oncology and Error Reduction fills a gap - the lack of a single volume on medical error in the vast field of cancer care - that has existed since a 1999 Institute of Medicine’s report introduced the term ‘medical error’ as a topic for doctors and patients alike. The volume, edited by
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