Citation Tracking in Academic Libraries CHANDOS INFORMATION PROFESSIONAL SERIES SeriesEditor: Ruth Rikowski (email: [email protected]) Chandos’ new series of books is aimed at the busy information professional. They have been specially commissioned to provide the reader with an authoritative view of current thinking. They are designed to provide easy-to-read and (most importantly) practical coverage of topics that are of interest to librarians and other information professionals. If you would like a full listing of current and forthcoming titles,please visit www.chandospublishing.com. New authors: we are always pleased to receive ideas for new titles; if you would like to write a book for Chandos, please contact Dr Glyn Jones on [email protected] or telephone 144 (0) 1865 843000. Citation Tracking in Academic Libraries An Overview Judith Mavodza AMSTERDAM(cid:129)BOSTON(cid:129)HEIDELBERG(cid:129)LONDON NEWYORK(cid:129)OXFORD(cid:129)PARIS(cid:129)SANDIEGO SANFRANCISCO(cid:129)SINGAPORE(cid:129)SYDNEY(cid:129)TOKYO ChandosPublishingisanimprintofElsevier ChandosPublishingisanimprintofElsevier 50HampshireStreet,5thFloor,Cambridge,MA02139,USA TheBoulevard,LangfordLane,Kidlington,OX51GB,UK Copyrightr2016ElsevierLtd.Allrightsreserved. Nopartofthispublicationmaybereproducedortransmittedinanyformorbyanymeans, electronicormechanical,includingphotocopying,recording,oranyinformationstorageand retrievalsystem,withoutpermissioninwritingfromthepublisher.Detailsonhowtoseek permission,furtherinformationaboutthePublisher’spermissionspoliciesandourarrangements withorganizationssuchastheCopyrightClearanceCenterandtheCopyrightLicensingAgency, canbefoundatourwebsite:www.elsevier.com/permissions. Thisbookandtheindividualcontributionscontainedinitareprotectedundercopyrightbythe Publisher(otherthanasmaybenotedherein). Notices Knowledgeandbestpracticeinthisfieldareconstantlychanging.Asnewresearchand experiencebroadenourunderstanding,changesinresearchmethods,professionalpractices,or medicaltreatmentmaybecomenecessary. Practitionersandresearchersmustalwaysrelyontheirownexperienceandknowledgein evaluatingandusinganyinformation,methods,compounds,orexperimentsdescribedherein. Inusingsuchinformationormethodstheyshouldbemindfuloftheirownsafetyandthesafety ofothers,includingpartiesforwhomtheyhaveaprofessionalresponsibility. Tothefullestextentofthelaw,neitherthePublishernortheauthors,contributors,oreditors, assumeanyliabilityforanyinjuryand/ordamagetopersonsorpropertyasamatterofproducts liability,negligenceorotherwise,orfromanyuseoroperationofanymethods,products, instructions,orideascontainedinthematerialherein. BritishLibraryCataloguing-in-PublicationData AcataloguerecordforthisbookisavailablefromtheBritishLibrary LibraryofCongressCataloging-in-PublicationData AcatalogrecordforthisbookisavailablefromtheLibraryofCongress ISBN:978-0-08-101759-3(print) ISBN:978-0-08-101762-3(online) ForinformationonallChandosPublishing visitourwebsiteathttp://www.elsevier.com/ Publisher:JonathanSimpson AcquisitionEditor:GlynJones EditorialProjectManager:HarrietClayton ProductionProjectManager:DebasishGhosh Designer:MariaInesCruz TypesetbyMPSLimited,Chennai,India DEDICATION For my entire family who cheer me on, my daughter Grace Rugare Mavodza-Nyakabau for her input, comments, and encouragement, and my husband Chrispen T. Mavodza for his unfailing support. BIOGRAPHY Dr Judith Mavodza is Associate Professor, Instruction Reference Librarian at Zayed University, Abu Dhabi Campus. She has more than 20 years’ experience as an aca- demic librarian in Zimbabwe, Austria, the United States, and the UAE. Her current work includes instruction, sup- porting research needs of the academic community, and pro- fessional development. Her areas of research interests include reference and information literacy instruction, public library services, marketing and assessment of library services, professional development of librarians, and knowledge management. SheisaneditorialadvisortotheEvidenceBasedLibraryand Information Practice Journal (https://ejournals.library.ualberta. ca/index.php/EBLIP), A MOUSAION: South African Journal of Information Studies (http://www.upjournals.co.za/index.php/ LIS) reviewer, a published author of several scholarly journal articles, a presenter at numerous professional/academic confer- ences, and is an external examiner of masters and doctoral theses from the University of South Africa. Her ORCID is at http://orcid.org/0000-0001-7739-7841. FOREWORD This book is a result of experience working in the library of a university that was originally a teaching-centered facility, but is gradually altering its model to increasingly include research-oriented priorities. Accompanying this change is the requirement for university faculty to develop, increase, and produce more scholarly work. This has caused anxiety and stress for several reasons. While investigating more about scholarly publishing, I was able to discover more informa- tion from a librarian and researcher perspective. That resulted in my desire to communicate my understanding of it to colleagues who may be feeling overwhelmed. The challenge with writing about this topic is that there are always changes and developments happening, but I am confident that what I have put on paper reflects a certain moment in the evolving scholarly research environment. My overview included reading a wide variety of literature sources. When it came to the perceptions of a budding researcher, I gained a lot of insight from my daughter whose perceptions coincided with those of some colleagues from my workplace, especially those who were anxious and nervous about starting to be involved with scholarly publishing. This book is special in that it is very brief and communicates to people who have a huge workload, besides the (sometimes new) publishing expectation that they are confronted with. xii Foreword I acknowledge and appreciate the invitation and guidance I received from Dr. Glyn Jones and the Chandos-Elsevier Editorial Team (UK) from the proposal stage of this book, to its gradual development, completion, and production. This book assures the reader of being brief and concise, but highly informative. 11 CHAPTER Background Discussion 1.1 INTRODUCTION This book is a result of experience working at Zayed University (ZU) in the United Arab Emirates (UAE). The university was originally a teaching-centered facility, as with many in the region (Mrad, Hanafi, & Arvanitis, 2013). However, it is gradually altering its model to increasingly include research-oriented priorities, with a learner-centered approach as the way to educate students. This is very similar to the situation in many universities across the world, and particularly in the developing world. It is in line with coun- tries’ vision to enable education institutions to undertake research and enhance the probability of innovativeness and creativity among both faculty and students for strengthening the chances of making smart decisions. Accompanying this policy is the requirement for university faculty to develop, increase, and produce more scholarly work. This means that educators who previously did not have an inclination to do research are now required to do so, causing a lot of anxiety and stress for several reasons. 1.2 DEALING WITH CHANGE AND REORIENTATION IN TEACHING PRACTICE The learner-centered teaching that many universities are now putting into practice is a consequence of research and experi- ence over a long time, and an inevitable result of/reaction to current changes in the information communication CitationTrackinginAcademicLibraries.http://dx.doi.org/10.1016/B978-0-08-101759-3.00001-7 ©2016ElsevierLtd.Allrightsreserved. 2 Citation Tracking inAcademic Libraries technology arena and global trends. ZU is no exception in adopting this approach. In fact, according to Doyle (2011, p. 7), “the traditional model of teacher-centered instruction, where teachers do a lot of the work, is less effective and can be detrimental to students’ learning.” But then, learner- centered approaches do not happen on their own. The edu- cators have to learn, research, and study what it takes to adopt the approach, so that it is possible to move toward where research is taking the education profession. The approach also encourages them to undertake research in a wide variety of academic fields. Mentioning this comes easy, but putting it into practice has many hurdles. For example, educators now have to appreciate that life does not have a syllabus, and that many classroom projects may not necessarily have real-life situa- tions built into them if they are not deliberately thought out to achieve that. That means a student who attains an “A” grade is successful only if that is relevant to actual life situa- tions rather than only to the exam as an end in itself. On the part of the student, learner-centered approaches require what Sternberg (2011) refers to as current students being expected to be creative, analytical, and use practical intelli- gence. Zhang, Sternberg, and Rayner (2011) postulate that there is a relationship between culture and learning, and this is a fact that educators at ZU and in other places where the background of the majority of educators and that of students are varied have to bear in mind. While getting involved with research enhances the scholar’s image, it also helps avoid having the numerous expatriate educators being unconsciously incompetent (Bradley, 1997), in the sense that they genuinely try to offer services only according to what they have been trained but unaware of