Changing the Dynamics and Impact of Innovation Management: A Systems Approach and the ISO Standard

421 Pages·2022·30.07 MB·English

by  Joanne Hyland, Magnus Karlsson, Ingrid Kihlander, John Bessant, Mats Magnusson, Jimmi Kirstiansen

Changing the Dynamics
and Impact of Innovation
Management
A Systems Approach and the ISO Standard
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Series on Technology Management
Series Editor: Joe Tidd (University of Sussex, UK) ISSN 0219-9823
The Technology Management Series is dedicated to the advancement of academic research
and management practice in the field of technology and innovation management. The series
features titles which adopt an interdisciplinary, multifunctional approach to the management
of technology and innovation, and includes work which seeks to integrate the management
of technological, market and organisational innovation. All titles are based on original
empirical research, and includes research monographs and multiauthor edited works. The focus
throughout is on the management of technology and innovation at the level of the organisation
or firm, rather than on the analysis of sectoral trends or national policy.
Published
Vol. 40 Changing the Dynamics and Impact of Innovation Management:
A Systems Approach and the ISO Standard
edited by Joanne Hyland (rInnovation Group, USA, International Society for
Professional Innovation Management (ISPIM), UK & Standards Council of
Canada (SCC), Canada), Magnus Karlsson (KTH Royal Institute of Technology,
Sweden, Research Institutes of Sweden (RISE), Sweden & Swedish Institute for
Standards (SIS), Sweden), Ingrid Kihlander (Research Institutes of Sweden
(RISE), Sweden & KTH Royal Institute of Technology, Sweden), John Bessant
(University of Exeter, UK), Mats Magnusson (KTH Royal Institute of Technology,
Sweden) & Jimmi Kristiansen (Aalborg University Business School, Denmark,
rInnovation Group, Europe & Danish Standards Foundation, Denmark)
Vol. 39 Corporate Underground: Bootleg Innovation and Constructive Deviance
edited by Peter Augsdorfer (Technical University Ingolstadt, Germany)
Vol. 38 Artificial Intelligence and Innovation Management
edited by Stoyan Tanev (Carleton University, Canada) &
Helena Blackbright (Mälardalen University, Sweden)
Vol. 37 Managing Knowledge, Absorptive Capacity and Innovation
edited by Joe Tidd (University of Sussex, UK)
Vol. 36 Digital Disruptive Innovation
edited by Joe Tidd (University of Sussex, UK)
Vol. 35 Developing Holistic Strategic Management in the Advanced ICT Era
by Mitsuru Kodama (Nihon University, Japan)
More information on this series can also be found at http://www.worldscientific.com/series/stm
(Continued at the end of the book)
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SERIES ON TECHNOLOGY MANAGEMENT – VOL. 40
Changing the Dynamics
and Impact of Innovation
Management
A Systems Approach and the ISO Standard
Editors
Joanne Hyland
rInnovation Group, USA, International Society for Professional Innovation Management (ISPIM), UK &
Standards Council of Canada (SCC), Canada
Magnus Karlsson
KTH Royal Institute of Technology, Sweden, Research Institutes of Sweden (RISE), Sweden &
Swedish Institute for Standards (SIS), Sweden
Ingrid Kihlander
Research Institutes of Sweden (RISE), Sweden &
KTH Royal Institute of Technology, Sweden
John Bessant
University of Exeter, UK
Mats Magnusson
KTH Royal Institute of Technology, Sweden
Jimmi Kristiansen
Aalborg University Business School, Denmark,
rInnovation Group, Europe &
Danish Standards Foundation, Denmark
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Published by
World Scientific Publishing Europe Ltd.
57 Shelton Street, Covent Garden, London WC2H 9HE
Head office: 5 Toh Tuck Link, Singapore 596224
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Library of Congress Cataloging-in-Publication Data
Names: Hyland, Joanne, 1960– editor.
Title: Changing the dynamics and impact of innovation management : a systems approach
and the ISO standard / editors, Joanne Hyland, rInnovation Group, USA,
International Society for Professional Innovation Management (ISPIM), UK &
Standards Council of Canada (SCC), Canada and [5 others]
Description: USA : World Scientific, [2023] | Series: Series on technology management,
02199823 ; Vol. 40 | Includes bibliographical references and index.
Identifiers: LCCN 2022005797 | ISBN 9781800612099 (hardcover) |
ISBN 9781800612105 (ebook) | ISBN 9781800612112 (ebook other)
Subjects: LCSH: Technological innovations--Management. |
Information technology--Management. | Organizational change.
Classification: LCC HD45 .C4473 2023 | DDC 658.5/14--dc23/eng/20220207
LC record available at https://lccn.loc.gov/2022005797
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library.
Copyright © 2023 by World Scientific Publishing Europe Ltd.
All rights reserved. This book, or parts thereof, may not be reproduced in any form or by any means,
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6”x9” b4551 Changing the Dynamics and Impact of Innovation Management
© 2023 World Scientific Publishing Europe Ltd.
https://doi.org/10.1142/9781800612105_fmatter
Foreword
The role of innovation as a growth engine has long been established. If
innovation was still to demonstrate its aptitude to assist in solving grand
challenges and laying the foundations for more resilient and sustainable
organisations and societies, the context of the COVID-19 pandemic pro-
vides a testimony of its invaluable contribution. Be it for the spectacularly
fast development of multiple vaccines and treatments, which was made
possible thanks to decades of prior, yet potentially unrelated research, or
the recombination and repurposing of technologies and products to deliver
oxygen to human beings suffering from respiratory distress.
The common understanding and popular imagery of innovation is a
novelty, taking the form of a new or improved product, resulting from the
adoption and use of a technological invention. As research on innovation
progressed and matured, other forms of innovation came under scrutiny,
with the delineation of innovation as an outcome (e.g., a new or improved
product, service, etc.) and as a process (i.e., the act of innovating). A
plethora of concepts and paradigms, such as digital, open, collaborative,
frugal, green, democratic, ethical, free, responsible innovation, have sub-
sequently emerged, and the view that innovation is a socially constructed
phenomenon has been forged.
But despite its undeniable strengths, affordances and great promise,
innovation — as the act of innovating — remains a source of polarised
perspectives. Concerns have been voiced on the feasibility and desirability
for innovation to be managed — can and should it be managed, and if so,
how? How can the innovation process be made more effective, efficient,
predictable, and replicable?
v
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b4551 Changing the Dynamics and Impact of Innovation Management 6”x9”
vi Changing the Dynamics and Impact of Innovation Management
The managerial and scholarly literature abounds with management
frameworks, toolkits and toolboxes, playbooks and other, at times, propri-
etary artefacts that are exactly intended to meet this purpose — improve,
accelerate and replicate the innovation process and increase its success
rate. This myriad of resources have contributed to shaping the field of
innovation management, and to grow its body of knowledge. Few though
have convincingly passed the test of time.
Taking the stance that innovation not only needs to be managed, but
more importantly that it requires a systems, systemic and systematic
approach, Changing the Dynamics and Impact of Innovation Management:
A Systems Approach and the ISO Standard is a significant step towards
addressing the lacuna created by the lack of a comprehensive and holistic
approach to innovation management, based on a commonly agreed
terminology.
The wealth of expertise and experience of the editorial team consist-
ing of Hyland, Karlsson, Kihlander, Bessant, Magnusson and Kristiansen,
has been instrumental in sharpening our understanding of the rationales
for a systems approach to innovation, and in laying out guiding principles
and foundations of a holistic approach to innovation, which fosters its
embeddedness in an organisation’s ethos.
This volume demystifies the perceived oxymoron that standards and
standardised approaches stifle innovation. Through a selection of 16 cases
across public and private sector organisations globally, from diverse
industries and contexts, the authors astutely contrast patterns on the ante-
cedents, contingencies and impacts of adopting, fully or partially, the
de jure ISO 56002 standard or underlying principles of a management
system for innovation.
With a gifted ability to articulate complex ideas and provide actiona-
ble insights for innovation researchers, practitioners and educators alike,
Hyland and colleagues compel us to ponder on how to grow the science
of innovation, how to increase its professionalisation and how to master
its practice to raise it to the next level.
Anne-Laure Mention
Professor of Innovation, Director of the Global Business
Innovation Enabling Capability Platform, RMIT University
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6”x9” b4551 Changing the Dynamics and Impact of Innovation Management
© 2023 World Scientific Publishing Europe Ltd.
https://doi.org/10.1142/9781800612105_fmatter
About the Editors
Joanne Hyland is President of the rInnovation
Group and an accomplished innovation strategist
and implementation expert. She is co-author, of
Pivot: How Top Entrepreneurs Adapt and Change
Course to Find Ultimate Success and author of
What’s Next — Strategic Innovation. She represents
Canada as an ISO/TC 279 expert for the Innovation
Management System and the forthcoming Man-
aging Ideas and Opportunities Guidance Standards.
Joanne is a member of International Society for Professional Innovation
Management (ISPIM) Board. The rInnovation Group advises executives
in diverse, complex organisations seeking to transform their organisations
through innovation. Clients have included BASF, Bekaert, Bosch,
Clariant, Danfoss, Evonik, Grundfos, HP, LEO Pharma, Moen, NOVA
Chemicals, Novozymes, Shell, Tetra Pak, US Air Force, Vestas and
Westinghouse. She is a faculty member in corporate innovation executive
education programmes at the Danish Technical University (DTU) and
Danish Business Institute and previously at Babson College, MIT, RPI,
Stanford University and TATA Management Training Centre. Joanne was
formerly Vice President and Founder of Nortel Networks’ internal ventur-
ing programme that led to the creation of 12 business start-ups, one of
which reached a billion-dollar exit. Email: joanne.hyland@rinnovation-
group.com.
vii
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b4551 Changing the Dynamics and Impact of Innovation Management 6”x9”
viii Changing the Dynamics and Impact of Innovation Management
Magnus Karlsson is an Adjunct Professor in inno-
vation management at KTH Royal Institute of
Technology in Stockholm and project manager of
innovation management system at RISE Research
Institutes of Sweden. He is national expert and
chairman of the Swedish committee on innovation
management at SIS Swedish Institute for Standards
and ISO/TC 279 expert. Magnus is a partner at
Amplify and an advisor to multinational organisa-
tions in innovation management, research fellow at Institute for
Management of Innovation and Technology (IMIT), and former director
of new business development & innovation at Ericsson. Areas of expertise
include innovation management in large organisations, innovation man-
agement systems (IMS), innovation capabilities in teams and innovation
policy. Magnus served as Science & Technology Counsellor at the
Embassy of Sweden in Washington D.C. and had a similar assignment in
Tokyo, Japan. Magnus is a founding member and chairman of the
Association for Innovation Management Professionals in Sweden
(Innovationsledarna). He has degrees in International Relations (B.S.Sc.),
Applied Physics (M.Sc.) and Technology and Social Change (Ph.D.).
Email: [email protected].
Ingrid Kihlander is a Researcher at RISE Research
Institutes of Sweden and at KTH Royal Institute of
Technology, in Stockholm, Sweden. She holds a
Ph.D. in Machine Design from KTH and defended
a Ph.D. thesis focusing decision-making in early
phases of product development. Kihlander also
holds a M.Sc. in Mechanical Engineering from
KTH and has over 10 years of experience from the
automotive industry working with change manage-
ment as well as product development. Previously, she was the Director of
PIEp Product Engineering Innovation Program, a research and change
programme for increasing innovation capabilities, involving researchers,
teachers and students from five Swedish universities. Kihlander is a
research fellow at IMIT Institute for Management of Innovation and
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6”x9” b4551 Changing the Dynamics and Impact of Innovation Management
About the Editors ix
Technology. Her research interests are different aspects of innovation
management for private and public organisations. Further, Kihlander
serves as a national expert in the Swedish committee SIS/TK 532 on inno-
vation management at SIS Swedish Institute for Standards, mirroring ISO/
TC 279. Email: [email protected].
John Bessant, originally a Chemical Engineer, has
been active in the field of research and consultancy
in technology and innovation management for over
40 years. He holds degrees in Chemical Engineering
and also Psychology and a Doctorate in Innovation
Studies. He is currently Emeritus Professor of
Innovation and Entrepreneurship at the University
of Exeter and has visiting appointments at the uni-
versities of Stavanger, Norway and Erlangen-
Nuremburg, Germany. In 2003, he was elected a Fellow of the British
Academy of Management. He has acted as advisor to various national
governments and international bodies including the United Nations, the
World Bank and the Organisation for Economic Co-operation and
Development (OECD). He is the author of 30 books and many articles on
the topic and has lectured and consulted widely around the world. Clients
have included Toyota, Novo-Nordisk, Hella, Lego, Morgan Stanley,
Coloplast, Corus, Danfoss, GSK, Grundfos, Hewlett-Packard and Kumba
Resources. Email: [email protected].
Mats Magnusson is Professor of Product Innovation
Engineering at KTH Royal Institute of Technology
in Stockholm and Permanent Visiting Professor at
LUISS School of Business and Management in
Rome. He holds a Ph.D. in Innovation Engineering
and Management, an M.Sc. in Industrial Engineering
and Management from Chalmers University of
Technology, and a B.A. in Japanese from the
University of Gothenburg. He has previously been
Director of the Institute for Management of Innovation and Technology in
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