Table Of Content

Call Connect for Alcatel-Lucent Administration Guide Version 2.2 Part Number: N450000443 Rev 007 Published June 2010 © 2010 Nokia. All rights reserved. Nokia is a registered trademark of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners. Reproduction, transfer, distribution, or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL NOKIA OR ANY OF ITS LICENSORS BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS". EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. The availability of particular products and applications and services for these products may vary by region. Please check with your Nokia dealer for details and availability of language options. This product may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diversion contrary to law is prohibited. 2 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide Contact Information Nokia Contact Information Corporate Headquarters Web Site http://www.nokia.com Telephone 1 914 368 0400 Mail Address Nokia Inc. 102 Corporate Park Drive White Plains, NY 10604 USA Regional Contact Information Americas Nokia Inc. Tel: 1 877 997 9199 102 Corporate Park Drive E-mail: [email protected] White Plains, NY 10604 USA Europe, Nokia House, Summit Avenue Tel: (UK) 44 161 601 8908 Middle East, Southwood, Farnborough Tel: (France) 33 170 708 166 and Africa Hampshire GU14 ONG Tel: (Middle East, Africa, Dubai) 971 4 3697600 UK E-mail: [email protected] E-mail: [email protected] Asia-Pacific 438B Alexandra Road Tel: 603 9145 1032 #07-00 Alexandra Technopark E-mail: [email protected] Singapore 119968 Nokia Global Technical Assistance Center Web Site https://support.nokia.com Voice Americas 1 888 361 5030 Europe, Middle East, 44 1252 868900 Africa Asia-Pacific 65 6723 2999 International 1 613 271 6721 Non-Technical Support For non-technical support issues, including your Nokia Support Agreement, licensing, and Web site access, use the following contact information: E-mail: [email protected] 080919 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide 3 Document History Document Part Number Publication Date 9252304 Rev 001 December 2006 October 2007 N450000443 Rev 002 November 2007 N450000443 Rev 003 May 2008 N450000443 Rev 004 August 2008 N450000443 Rev 005 March 2009 N450000443 Rev 006 June 2010 N450000443 Rev 007 June 2010 050602 4 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 In This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Conventions This Guide Uses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Command-Line Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Alcatel-Lucent mobility client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Nokia Call Connect for Alcatel-Lucent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 One Business Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Mobile Least-Cost Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Desk Phone Features on Mobile Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Searching for contacts from the company directory . . . . . . . . . . . . . . . . . . . . . . 15 Seamless handover of business calls between WLAN and cellular networks . . 16 Over-the-Air Installation with Device Management . . . . . . . . . . . . . . . . . . . . . . 16 Over-the-Air Installation with SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 License Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Alcatel-Lucent OmniPCX Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Alcatel-Lucent OmniPCX Enterprise + Alcatel-Lucent OmniTouch 8400 ICS . . 17 Alcatel-Lucent OmniPCX Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using Nokia Call Connect in Dual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Accounting and Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2 Configuring WLAN for Dual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Conducting Site Surveys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Placing Access Points and Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Network Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Designing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Determining the Number of Calls Supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 WLAN Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide 5 Using Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Implementing User Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 RADIUS Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Key Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Cisco Compatible Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Supported Authentication and Encryption Methods . . . . . . . . . . . . . . . . . . . . . . . 24 Implementing Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Virtual LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Considering Traffic Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Supported QoS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 3 Provisioning Nokia Call Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Connecting to the License Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Upgrading Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Installing Nokia Call Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Configuring Nokia Call Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Settings to Deliver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Phone Number Conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Nokia Call Connect Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Business Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Web Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Business WLAN Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Delivering Settings as a Text File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Settings File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Summary of Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Using Nokia Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using Third-Party Device Management Applications . . . . . . . . . . . . . . . . . . . . . . 52 Using Alcatel-Lucent Business Partner Web Site . . . . . . . . . . . . . . . . . . . . . . . . 52 Upgrading Nokia Call Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Configuring Nokia Mobile VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 6 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide About This Guide This guide describes how to use Nokia Call Connect to integrate mobile devices in the Alcatel- Lucent OmniPCX Enterprise or Office. The information in this guide is intended for system administrators. This preface provides the following information: (cid:1) In This Guide (cid:1) Conventions This Guide Uses (cid:1) Related Documentation In This Guide This guide contains the following chapters: (cid:1) Chapter 1, “Introduction” provides an overview of the Nokia Call Connect for Alcatel- Lucent and the Alcatel-Lucent mobility client. (cid:1) Chapter 2, “Configuring WLAN for Dual Mode” provides an overview of how to configure the enterprise wireless local area network (WLAN) for using Call Connect in dual mode. This chapter is pertinent if you run Alcatel-Lucent OmniPCX Enterprise. (cid:1) Chapter 3, “Provisioning Nokia Call Connect” describes procedures to install, configure, and activate Call Connect v2.2 for Alcatel-Lucent on mobile devices. Conventions This Guide Uses The following sections describe the conventions this guide uses, including notices, text conventions, and command-line conventions. Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide 7 Notices Caution Cautions indicate potential equipment damage, equipment malfunction, loss of performance, loss of data, or interruption of service. Nnote Notes provide information of special interest or recommendations. Command-Line Conventions This section defines the elements of commands that are available in Nokia Call Connect. You might encounter one or more of the following elements on a command-line path. Table 1 Command-Line Conventions Convention Description command This required element is usually the product name or other short word that invokes the product or calls the compiler or preprocessor script for a compiled Nokia product. It might appear alone or precede one or more options. You must spell a command exactly as shown. Italics Indicates a variable in a command that you must supply. For example: delete interface if_name Supply an interface name in place of the variable. For example: delete interface nic1 Square brackets [ ] Indicates optional arguments. https://host_name[:port] For example: https://company.com:443 -flag A flag is usually an abbreviation for a function, menu, or option name, or for a compiler or preprocessor argument. You must enter a flag exactly as shown, including the preceding hyphen. ( . , ;: * - / ) Punctuation and mathematical notations are literal symbols that you must enter exactly as shown. " " Quotation marks are literal symbols that you must enter as shown. 8 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide Related Documentation Text Conventions Table 2 describes the text conventions this guide uses. Table 2 Text Conventions Convention Description monospace font Indicates command syntax, or represents computer or screen output, for example: Log error 12453 bold monospace font Indicates text you enter or type, for example: # configure nat Key names Keys that you press simultaneously are linked by a plus sign (+): Press Ctrl + Alt + Del. Menu commands Menu commands are separated by a greater than sign (>): Choose File > Open. The words enter and type Enter indicates you type something and then press the Return or Enter key. Do not press the Return or Enter key when an instruction says type. Italics • Emphasizes a point or denotes new terms at the place where they are defined in the text. • Indicates an external book title reference. • Indicates a variable in a command: delete interface if_name Menu Items The greater than sign (>), with spaces before and after the sign, separates items in menus. For example, User Management > Users indicates that you choose Users below User Management. Related Documentation For information about how to use Nokia Call Connect v2.2 for Alcatel-Lucent, see the following documents: (cid:1) Nokia Call Connect v2.2 for Alcatel-Lucent Quick Start Guide (cid:1) Nokia Call Connect v2.2 for Alcatel-Lucent User’s Guide (cid:1) Nokia Call Connect v2.2 for Alcatel-Lucent Help For more information about Alcatel-Lucent products and services, visit www.businesspartner.alcatel-lucent.com. Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide 9 10 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide

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Call Connect for Alcatel-Lucent Administration Guide Version 2.2 Part Number: N450000443 Rev 007 Published June 2010 © 2010 Nokia. All rights reserved. Nokia is a registered trademark of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners. Reproduction, transfer, distribution, or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL NOKIA OR ANY OF ITS LICENSORS BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS". EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. The availability of particular products and applications and services for these products may vary by region. Please check with your Nokia dealer for details and availability of language options. This product may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diversion contrary to law is prohibited. 2 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide Contact Information Nokia Contact Information Corporate Headquarters Web Site http://www.nokia.com Telephone 1 914 368 0400 Mail Address Nokia Inc. 102 Corporate Park Drive White Plains, NY 10604 USA Regional Contact Information Americas Nokia Inc. Tel: 1 877 997 9199 102 Corporate Park Drive E-mail: [email protected] White Plains, NY 10604 USA Europe, Nokia House, Summit Avenue Tel: (UK) 44 161 601 8908 Middle East, Southwood, Farnborough Tel: (France) 33 170 708 166 and Africa Hampshire GU14 ONG Tel: (Middle East, Africa, Dubai) 971 4 3697600 UK E-mail: [email protected] E-mail: [email protected] Asia-Pacific 438B Alexandra Road Tel: 603 9145 1032 #07-00 Alexandra Technopark E-mail: [email protected] Singapore 119968 Nokia Global Technical Assistance Center Web Site https://support.nokia.com Voice Americas 1 888 361 5030 Europe, Middle East, 44 1252 868900 Africa Asia-Pacific 65 6723 2999 International 1 613 271 6721 Non-Technical Support For non-technical support issues, including your Nokia Support Agreement, licensing, and Web site access, use the following contact information: E-mail: [email protected] 080919 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide 3 Document History Document Part Number Publication Date 9252304 Rev 001 December 2006 October 2007 N450000443 Rev 002 November 2007 N450000443 Rev 003 May 2008 N450000443 Rev 004 August 2008 N450000443 Rev 005 March 2009 N450000443 Rev 006 June 2010 N450000443 Rev 007 June 2010 050602 4 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 In This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Conventions This Guide Uses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Command-Line Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Alcatel-Lucent mobility client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Nokia Call Connect for Alcatel-Lucent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 One Business Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Mobile Least-Cost Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Desk Phone Features on Mobile Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Searching for contacts from the company directory . . . . . . . . . . . . . . . . . . . . . . 15 Seamless handover of business calls between WLAN and cellular networks . . 16 Over-the-Air Installation with Device Management . . . . . . . . . . . . . . . . . . . . . . 16 Over-the-Air Installation with SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 License Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Alcatel-Lucent OmniPCX Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Alcatel-Lucent OmniPCX Enterprise + Alcatel-Lucent OmniTouch 8400 ICS . . 17 Alcatel-Lucent OmniPCX Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using Nokia Call Connect in Dual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Accounting and Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2 Configuring WLAN for Dual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Conducting Site Surveys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Placing Access Points and Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Network Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Designing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Determining the Number of Calls Supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 WLAN Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide 5 Using Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Implementing User Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 RADIUS Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Key Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Cisco Compatible Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Supported Authentication and Encryption Methods . . . . . . . . . . . . . . . . . . . . . . . 24 Implementing Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Virtual LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Considering Traffic Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Supported QoS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 3 Provisioning Nokia Call Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Connecting to the License Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Upgrading Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Installing Nokia Call Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Configuring Nokia Call Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Settings to Deliver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Phone Number Conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Nokia Call Connect Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Business Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Web Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Business WLAN Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Delivering Settings as a Text File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Settings File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Summary of Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Using Nokia Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using Third-Party Device Management Applications . . . . . . . . . . . . . . . . . . . . . . 52 Using Alcatel-Lucent Business Partner Web Site . . . . . . . . . . . . . . . . . . . . . . . . 52 Upgrading Nokia Call Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Configuring Nokia Mobile VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 6 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide About This Guide This guide describes how to use Nokia Call Connect to integrate mobile devices in the Alcatel- Lucent OmniPCX Enterprise or Office. The information in this guide is intended for system administrators. This preface provides the following information: (cid:1) In This Guide (cid:1) Conventions This Guide Uses (cid:1) Related Documentation In This Guide This guide contains the following chapters: (cid:1) Chapter 1, “Introduction” provides an overview of the Nokia Call Connect for Alcatel- Lucent and the Alcatel-Lucent mobility client. (cid:1) Chapter 2, “Configuring WLAN for Dual Mode” provides an overview of how to configure the enterprise wireless local area network (WLAN) for using Call Connect in dual mode. This chapter is pertinent if you run Alcatel-Lucent OmniPCX Enterprise. (cid:1) Chapter 3, “Provisioning Nokia Call Connect” describes procedures to install, configure, and activate Call Connect v2.2 for Alcatel-Lucent on mobile devices. Conventions This Guide Uses The following sections describe the conventions this guide uses, including notices, text conventions, and command-line conventions. Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide 7 Notices Caution Cautions indicate potential equipment damage, equipment malfunction, loss of performance, loss of data, or interruption of service. Nnote Notes provide information of special interest or recommendations. Command-Line Conventions This section defines the elements of commands that are available in Nokia Call Connect. You might encounter one or more of the following elements on a command-line path. Table 1 Command-Line Conventions Convention Description command This required element is usually the product name or other short word that invokes the product or calls the compiler or preprocessor script for a compiled Nokia product. It might appear alone or precede one or more options. You must spell a command exactly as shown. Italics Indicates a variable in a command that you must supply. For example: delete interface if_name Supply an interface name in place of the variable. For example: delete interface nic1 Square brackets [ ] Indicates optional arguments. https://host_name[:port] For example: https://company.com:443 -flag A flag is usually an abbreviation for a function, menu, or option name, or for a compiler or preprocessor argument. You must enter a flag exactly as shown, including the preceding hyphen. ( . , ;: * - / ) Punctuation and mathematical notations are literal symbols that you must enter exactly as shown. " " Quotation marks are literal symbols that you must enter as shown. 8 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide Related Documentation Text Conventions Table 2 describes the text conventions this guide uses. Table 2 Text Conventions Convention Description monospace font Indicates command syntax, or represents computer or screen output, for example: Log error 12453 bold monospace font Indicates text you enter or type, for example: # configure nat Key names Keys that you press simultaneously are linked by a plus sign (+): Press Ctrl + Alt + Del. Menu commands Menu commands are separated by a greater than sign (>): Choose File > Open. The words enter and type Enter indicates you type something and then press the Return or Enter key. Do not press the Return or Enter key when an instruction says type. Italics • Emphasizes a point or denotes new terms at the place where they are defined in the text. • Indicates an external book title reference. • Indicates a variable in a command: delete interface if_name Menu Items The greater than sign (>), with spaces before and after the sign, separates items in menus. For example, User Management > Users indicates that you choose Users below User Management. Related Documentation For information about how to use Nokia Call Connect v2.2 for Alcatel-Lucent, see the following documents: (cid:1) Nokia Call Connect v2.2 for Alcatel-Lucent Quick Start Guide (cid:1) Nokia Call Connect v2.2 for Alcatel-Lucent User’s Guide (cid:1) Nokia Call Connect v2.2 for Alcatel-Lucent Help For more information about Alcatel-Lucent products and services, visit www.businesspartner.alcatel-lucent.com. Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide 9 10 Nokia Call Connect for Alcatel-Lucent Version 2.2 Administration Guide

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and activate Call Connect v2.2 for Alcatel-Lucent on mobile devices. Enterprises can integrate employees’ mobile phones to the corporate voice infrastructure by
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