Business Restructuring: An Action Template for Reducing Cost and Growing Profit

227 Pages·2009·1.86 MB·English

by  Carla Zilka

(continued from front fl ap) Praise for Zilka $60.00 USA / $72.00 CAN
BUSINESS RESTRUCTURING Foreword by William K. Bischoff
BUSINESS
the processes and people optimized to execute it, B
your results may not reach the fi nancial goals you set Chairman/CEO, FTN Equity Capital Markets Corp.
for the company. Decidedly not for the CEO looking An Action Template for Reducing Cost and Growing Profit U RESTRUCTURING
for an instant fi x, this book demystifi es business S
restructuring and makes plain the best practice cost- “A step-by-step guide to managing, surviving, and “Carla Zilka is far beyond an HR or consulting
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reduction techniques with a proactive approach to thriving in today’s volatile marketplace.” professional. Rather she is a thought leader and N Who knew a few years ago that the market
jump-start your restructuring program, reap the —William Bischoff, Chairman/CEO, results-driven executive who would be an asset would collapse and we would enter a recession
benefi ts, and prevail when others do not. FTN Equity Capital Markets Corp. in helping any organization become effi cient. E that has instilled such fear and uncertainty into the
She brings a deep business insight and an S world? As the fear of failure becomes more prevalent
“Having worked with Carla and NexGen Advisors, entrepreneurial spirit to her work.” S in business leaders, the result can be utter business
I have witnessed fi rsthand how theory and pro- —Michael Frankel, SVP, Mergers & paralysis or—worse—blindly resorting to short-
cess are translated into extraordinary business Acquisitions, LexisNexis
R term tactics such as downsizing or outsourcing
impact.”
to meet companies’ quarterly numbers. Business
—Carl Guarino, CEO, ICG Commerce “Restructuring is one of the few tools available to E
restructuring, however, will transform your business,
move companies reliably to higher performance
S taking it from declining to growing.
“You hold in your hands a million dollars’ worth levels, especially under current economic con-
T
of advice distilled into an actionable blueprint ditions. It is also extremely diffi cult. NexGen Written by Carla Zilka—one of the most sought-after
for change. ROI = Read on Immediately!” Advisors’ methods, pioneered by Carla Zilka, R restructuring consultants to corporate America—
—Stephen Shapiro, President, 24/7 Innovation, provide a structured, effective, and proven road U Business Restructuring: An Action Template for Reducing
and author of Goal-Free Living map to accomplish even the most ambitious Cost and Growing Profi t offers a way to improve
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corporate restructuring initiatives.” your company’s cost structure processes and
“The disciplined and systematic approach allowed
—John Haworth, Consulting Principal, T organization to create substantial self-investments
for speed and execution.” Pillsbury Winthrop Shaw Pittman LLP U geared toward future growth. This proactive book
—Bob Stuart, SVP, Global Sales,
authoritatively covers:
The Hertz Corporation “The Organization Effi ciency tools allow for R
CARLA ZILKA
is the founder and Principal Advisor a very quick and thorough analysis of the I ■ When you need to consider restructuring
of NexGen Advisors, a global business restructuring “Carla is one of North America’s leading new health of the data that is to be used to build an N
and transformation fi rm. As the Principal Advisor, executives and at the forefront of thought leader- organization’s analysis. The summary reports ■ How to assess your organization—is it “fi t
Zilka partners with Fortune 1000 CEOs, hedge funds, ship in business change management.” that are produced allowed me to focus on G and healthy”?
and private equity fi rms to deliver a vision, strategy, —Graham Leary, SVP Strategic Sourcing, Winn Dixie errors in a timely fashion to reach a fi nal
■ Process to change your cost structure to get
and plan on how to effectively restructure and product in a very short time. The interactive An Action Template
prepare for growth. To date, she and her team have “Business Restructuring: An Action Template for organization charts are an exciting tool for An the highest value at the lowest cost
b$e1.e5n brilelsiopno nasnibdl er efvoern ucoes tg rroewdtuhc toiopnpso rttoutnailtiinegs oovveerr Rteesdtuedci nagn Cdo sptr oavnedn G broyw Ziniglk Pa’rso fiw t oirsk t hine tgoeotltbinogx oursgearnsi.z aTthioeny, aelvleonw d foowrn s etov ekreayl vdieefi wnesd o fd aatna Cos Actio for Reducing Cost and ■ Dmeavineltoapininingg a c loornpgo-rtaetrem g rsotrwattehg, yp froorfi t, and a
$2 billion in under three years. lperaorfin teadb iflriotym r ebsetsot-riend-.c lSahses ctoakmeps alnesiesos ntos ashche ihevaes elements at the employee level.” t ann T competitive edge
—Nicolette Sayward, Global Director, HR Operations & de Growing Profi t
results for all companies regardless of size or HR Technology, Whirlpool Grmp ■ A logical series of steps and tools for
sector. Competition is fi erce for companies and owlat transforming your organization into a high-
individuals in the marketplace. This is a must- inge fo performing system
rceroadw df obru tt hwoasnet wtoh sot adnodn o’tu tw.”ant to follow the Pror Re ■ The methodology, approach, and mind-set to
fid
—Gayle Mattson, EVP and Global Leader, Board tu achieve your goals in the most effi cient and
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& CEO Practice, DHR International i effective way possible
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g

Carla Zilka So, how do you know if your business needs to
undertake the journey of restructuring? You can have
the best strategies in the world, but if you don’t have
(continued on back fl ap)
ISBN: 978-0-470-50368-3 4-COLOR GLOSSY
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Business Restructuring
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Business
Restructuring
An Action Template
for Reducing Cost and
Growing Profi t
Carla Zilka
John Wiley & Sons, Inc.
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Copyright © 2010 by Carla Zilka. All rights reserved.
An additional copyright is held for Chapter 7 of this book “Leadership Essentials for
Success” Copyright © 2010 by Keirsey Group, LLC. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, scanning,
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best efforts in preparing this book, they make no representations or warranties with respect
to the accuracy or completeness of the contents of this book and specifi cally disclaim any
implied warranties of merchantability or fi tness for a particular purpose. No warranty may
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Library of Congress Cataloging-in-Publication Data
Zilka, Carla
Business restructuring : an action template for reducing cost and growing
profi t / Carla Zilka.
p. cm.
Includes index.
ISBN 978-0-470-50368-3
1. Corporate reorganizations. 2. Reengineering (Management)
3. Organizational change—Management. I. Title.
HD58.8.Z548 2010
658.4'06—dc22
2009025217
Printed in the United States of America
10 9 8 7 6 5 4 3 2 1
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To my parents, Jenny and Carl Zilka, who always told me
I could do anything I put my mind to, and to stand
up for what I believe, no matter how diffi cult it may be.
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Contents
Foreword ix
Preface xiii
Acknowledgments xvii
Chapter 1: Restructuring for Success: The
10-Minute Check 1
Why You Need to Restructure
Are Your Key Financial Indicators Telling You
Something?
Notes
Chapter 2: The Playbook: A Comprehensive Approach 13
Creating a Foundation for Success
Flexible Platform for Achieving Results
Chapter 3: Putting the Playbook into Action 29
Building A Winning Team
Equipping Your Team With the Necessary Tools
Note
Chapter 4: Setting the Baseline 49
Moving from Unconscious Incompetence to
Conscious Incompetence
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CONTENTS
You Are Here
How Fit Is Your Organization?
How Robust Are Your Processes?
Notes
Chapter 5: Ready to Launch 69
Kicking Off Your Restructuring Project
So You Think You Can Change?
Notes
Chapter 6: Executing the Framework 89
Moving from Conscious Incompetence to
Conscious Competence
Organizational Effi ciency
Business Process Improvement
Business Process Outsourcing
Business Process Outsourcing as a Key Enabler
for Restructuring
Notes
Chapter 7: Leadership Essentials for Success 143
Do You Have What It Takes?
Plans versus People
Keirsey Temperament Sorter
Implication 1: Certain Leaders Have Certain Talents
Implication 2: Changing a Leader to Fit
Implication 3: Assessing and Aligning for the
Right Roles
Case Study: Can We Compete in This Arena?
Notes
Chapter 8: Continuous Improvement 161
Moving from Conscious Competence to
Unconscious Competence
CI Organization Structure and Roles
CI Dashboard
Training
Knowledge Management
Linkages to CI
Note
Chapter 9: Summary of Lessons Learned 181
Glossary 185
Index 199
viii
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