Building a VoIP Network with Nortel's Multimedia Communication Server 5100

497 Pages·2005·16.634 MB·English

by  Michael Gough

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B u i l d i n g a
VoI P Network
with
Nortel’s® Multimedia
Communication Server 5100
Larry Chaffin
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Building a VoIP Network with Nortel’s Multimedia Communication Server 5100
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Acknowledgments
We wish to thank Nortel for permitting us to use the photos of the Nortel IP phones
shown on pages 17 through 19 and to acknowledge that Nortel has not endorsed this
publication and is not responsible in any way for the accuracy or completeness of its
content.
Syngress would like to acknowledge the following people for their kindness and sup-
port in making this book possible.
Syngress books are now distributed in the United States and Canada by O’Reilly
Media,Inc.The enthusiasm and work ethic at O’Reilly are incredible,and we would
like to thank everyone there for their time and efforts to bring Syngress books to
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Pascal Honscher,Preston Paull,Susan Thompson,Bruce Stewart,Laura Schmier,Sue
Willing,Mark Jacobsen,Betsy Waliszewski,Kathryn Barrett,John Chodacki,Rob
Bullington,Kerry Beck,Karen Montgomery,and Patrick Dirden.
The incredibly hardworking team at Elsevier Science,including Jonathan Bunkell,Ian
Seager,Duncan Enright,David Burton,Rosanna Ramacciotti,Robert Fairbrother,
Miguel Sanchez,Klaus Beran,Emma Wyatt,Krista Leppiko,Marcel Koppes,Judy
Chappell,Radek Janousek,Rosie Moss,David Lockley,Nicola Haden,Bill Kennedy,
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enthusiasm with which they receive our books.
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v
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Lead Author
Larry Chaffin is the CEO/Chairman of Pluto
Networks,a worldwide network consulting com-
pany specializing in VoIP,WLAN,and security.Larry
is an accomplished author,and in addition to
writing this book,he has contributed to Syngress
Publishing’s Managing Cisco Secure Networks (ISBN:
1-93183-656-6),Skype Me (ISBN:1-59749-032-6),
and Practical VoIP Security (ISBN:1-59749-060-1).
He has also coauthored/ghostwritten 11 other tech-
nology books on VoIP,WLAN,security,and optical
technologies.Larry has more than 29 vendor certifi-
cations from companies such as Avaya,Cisco,HP,
IBM,isc2,Juniper,Microsoft,Nortel,PMI,and
VMware.He has been a principal architect designing VoIP,security,
WLAN,and optical networks for many Fortune 100 companies in
22 countries.He is one of the most well respected experts in the
field of VoIP in the world.Larry has spent countless hours teaching
and conducting seminars/workshops around the world in the field
of voice/VoIP and wireless networks.Larry is currently working on
a Nortel MCS 5100 Service provider network and rollout scheduled
for September 30,2006,in Columbus,OH.
vii
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Dedication
This book is dedicated in loving memory of my grandmother,Jeanne Warner,
who past away during the writing of this book.Her warm heart and spirit will
be missed very much.
A Word from the Author
I would like to thank many people who helped me during the writing of
this book.First and foremost,the staff at Syngress,Gary and Andrew.I could
have not worked with two nicer people on my first solo book project.Also I
would like to thank members of the Nortel team:Steve Cook,Denis Fortier,
Curt Nelson,and Gary Shook.Without their help with providing screen shots
or making systems available to me for screen shots,this book would be incom-
plete.Also thanks to my two puppies,Jordan and Clyde,who put up with many
sleepless nights while I was writing through all hours of the night.
Even though we did not have room in this book for the Microsoft Outlook
Client,Web Collaboration,or IP Phones options,we will be making this infor-
mation available on the Syngress Web site when the book is purchased.This
adjunct material should be available by September.
All proceeds from the royalties of this book will be donated to charity by
Larry Chaffin on behalf of Pluto Networks and its Save the Homeless
Campaign.
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Contents
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Chapter 1 Getting Started with the MCS 5100. . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
What Is the MCS 5100? . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Application Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Collaboration Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Audio and Videoconferencing . . . . . . . . . . . . . . . . . .7
Web Collaboration . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Whiteboard,Clipboard,and File Exchange . . . . . . . . .7
Dynamic Presence and Routing . . . . . . . . . . . . . . . . .7
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Chat Rooms (Public,Private,and Password Protected) 8
Message Screening and Routing . . . . . . . . . . . . . . . . .8
Telephony Services . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Call Screening and Personalized Routes . . . . . . . . . . .9
Meet Me and Ad Hoc Conferencing . . . . . . . . . . . . .9
Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Call Park and Pick Up . . . . . . . . . . . . . . . . . . . . . . . .9
Professional Assistant Services . . . . . . . . . . . . . . . . . .10
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Dynamic Registration . . . . . . . . . . . . . . . . . . . . . . .10
Personalization . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Alliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Multipoint Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
BlackBerry Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
ix