2 Copyright © 2018 by J. Ross Publishing ISBN-13: 978-1-60427-149-2 Printed and bound in the U.S.A. Printed on acid-free paper. 10 9 8 7 6 5 4 3 2 1 Library of Congress Cataloging-in-Publication Data Names: Kulathumani, Murali, 1974– author. Title: Breakthrough project portfolio management : achieving the next level of capability and optimization / Murali Kulathumani. Description: Plantation, FL : J. Ross Publishing, [2017] | Includes index. Identifiers: LCCN 2017040534 (print) | LCCN 2017040885 (ebook) | ISBN 9781604277920 (e-book) | ISBN 9781604271492 (hardcover : alk. paper) Subjects: LCSH: Project management. | Information technology—Management. Classification: LCC HD69.P75 (ebook) | LCC HD69.P75 K85 2017 (print) | DDC 658.4/04—dc23 LC record available at https://lccn.loc.gov/2017040534 This publication contains information obtained from authentic and highly regarded sources. Reprinted material is used with permission, and sources are indicated. 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Phone: (954) 727-9333 Fax: (561) 892-0700 Web: www.jrosspub.com 3 CONTENTS Foreword Preface How to Use This Book About the Author WAV™ Page PART I Key Components of a Portfolio Process Chapter 1 The Mission-Critical Role of the High-Performing Portfolio Introduction Characteristics of the Optimized Portfolio The Strategic Effect of a Well-Run Portfolio The Concept of Portfolio Capability Maturity Relationship of the Maturity of Portfolio Components to Overall Portfolio Maturity Chapter 2 Portfolio Intake and Assessment Introduction The Ideal Portfolio Intake Portfolio Type and Its Impact on Portfolio Intake Role of Annual Planning Building an Intake Solution Using a Word/Excel Template Building an Intake Solution Using SharePoint Success Factors for Portfolio Intake Levels of Portfolio Capability Maturity Chapter Summary Chapter 3 Portfolio Annual Planning Introduction The Importance of Annual Planning The Execution of Annual Planning Pass One of Annual Planning Pass Two of Annual Planning Pass Three of Annual Planning 4 Key Outputs of the Annual Planning Exercise Pointers to Success in Annual Planning Levels of Portfolio Capability Chapter Summary Chapter 4 Portfolio Funding Strategies Introduction The Portfolio Annual Funding Cycle The Challenges in Managing the Portfolio Funding Cycle Best Practices to Optimize Portfolio Funding Decisions Portfolio Funding Model Levels of Portfolio Maturity Chapter Summary Notes Chapter 5 Portfolio Performance Monitoring Introduction What Could Go Wrong in a Project? Key Portfolio Indicators That Need to Be Reported and Tracked Drawbacks of Traditional Methods of Project Performance Monitoring Why Is R/Y/G Such a Poor Proxy for Project Performance? mEVM: The Swiss Army Knife of Performance Monitoring How to Use the Outputs from mEVM for Portfolio Performance Monitoring The Enhanced Monitoring List Levels of Portfolio Capability Chapter Summary Chapter 6 Portfolio Rebalancing Introduction Portfolio Balancing in a Financial Portfolio Applicability of Portfolio Balancing to a Project Portfolio The Fundamental Need for Portfolio Rebalancing The Prerequisites of Portfolio Rebalancing Scenarios Where Portfolio Rebalancing Is Required Why Portfolios Find It Hard to Rebalance An Alternative View about Project Portfolio Rebalancing Chapter Summary Chapter 7 Portfolio Benefits Realization Introduction 5 Types of Benefits Nonmonetary Benefits The Portfolio Benefits Realization Process Levels of Maturity Chapter Summary Note PART II mEVM Chapter 8 Introduction to mEVM Introduction Why Is It So Hard to Really See How the Portfolio Is Actually Performing? Traditional Reporting Solutions and Their Disadvantages The Advantages of Objective Indicators A Basic Example to Introduce the Concept of mEVM Chapter Summary Notes Chapter 9 The Artifacts of mEVM Introduction The Main Artifacts of mEVM Chapter Summary Note Chapter 10 Aggregating mEVM Data for the Enterprise Introduction The Drivers of Aggregation The Three Dimensions of Aggregation The Portfolio View The Program View The Multi-year Project View The Multi-Year Program View The Multi-year Portfolio View Consumption of Aggregated Data by Portfolio Governance Levels of Portfolio Maturity Chapter Summary Chapter 11 Measuring Strategic Attainment Using mEVM Introduction Tactical Attainment versus Strategic Attainment The Complicated Business of Measuring Strategic Attainment 6 How Much of Our Activity Is Strategic? Benefits of Measuring Strategic Attainment Using mEVM Factors of Success in Measuring Strategic Attainment Levels of Maturity Chapter Summary Chapter 12 How to Roll Out mEVM to the Enterprise Introduction Steps to Rolling Out mEVM Reporting for the Portfolio Important Considerations to Keep in Mind during the Rollout Common Evasive Tactics Related to mEVM and Countermeasures The Enhanced Monitoring List—Also Known as the Kill List Levels of Portfolio Capability Chapter Summary Chapter 13 Why mEVM Works Introduction Why Explore Criticisms of EVM? The Criticisms of EVM How mEVM Overcomes the Traditional Criticisms of EVM The Canary in the Coal Mine Why Does mEVM Work? Secondary Reasons Why mEVM Works Chapter Summary PART III Implementation Strategies for the Real World Chapter 14 Common Portfolio Problems and Solutions Introduction Where Do We Start? Chapter Summary Chapter 15 Portfolio Information Systems Introduction The Reason Why Most Portfolio Management Tools Fail What a Successful Portfolio System Looks Like Portfolio Processes Process #1: Intake Process and Tool Process #2: Annual Planning Process Process #3: Archival and Retrieval of Portfolio Decisions Chapter Summary 7 Chapter 16 The Politics of Portfolio Management Introduction Why Is Portfolio Management So Political? The Politics of Avoidance Politics of Deflection Playing Politics versus Being Politically Correct The Expendables Levels of Portfolio Capability Chapter Summary Chapter 17 Portfolio Governance Introduction What Is Portfolio Governance? Two Fundamental Modes of Portfolio Governance Orchestration of Routine Portfolio Governance Orchestration of Annual Planning Portfolio Governance Enabling Governance: Support Systems Exploring Governance Composition Success Factors for Governance Cautionary Note about Governance Levels of Portfolio Capability Chapter Summary Note PART IV The Support Systems that Decide Success Chapter 18 Role of the Chief Information Officer Introduction A CIO’s Mandate How the CIO Is the Biggest Beneficiary of the Portfolio Office How the CIO Is the Biggest Enabler of the Portfolio Office Levels of Portfolio Capability Maturity Chapter Summary Chapter 19 Finance Introduction Interface Points between Finance and the Portfolio Office A Symbiotic Relationship How Finance Benefits from the Portfolio Office Levels of Capability Maturity 8 Chapter Summary Note Chapter 20 Portfolio Rollout and Change Management Introduction The Wide Spectrum of Portfolio Rollouts Why Do Portfolio Rollout Efforts Often Fail? The Politics of Portfolio Change Management Recommended Best Practices for Portfolio Rollout What Is a Mind Map? How to Use the Mind Map Pointers for Success in Using the Mind Map Levels of Portfolio Capability Maturity Chapter Summary Chapter 21 The Portfolio Office Introduction Description of an Ideal Portfolio Manager Strategies in Staffing the Portfolio Office Typical Composition of the Portfolio Office Portfolio Office’s Reporting Structure Levels of Portfolio Capability Maturity Chapter Summary Chapter 22 The Business Introduction A Perception Problem Levels of Maturity Chapter Summary 9 FOREWORD It gives me great pleasure to write the foreword for Murali Kulathumani’s new book, Breakthrough Project Portfolio Management. Throughout my career in information technology and presently as chief information officer (CIO) of a Fortune 500 company, I have always found the discipline of portfolio management to be a valuable aid in choosing and monitoring investment choices. I’ve found that portfolio management can make the difference between mere project activity and meaningful achievement of capability. Part of the challenge for me has been to visualize a road map of capabilities for the discipline of portfolio management so that we can plan to take our organizations to the next level of maturity. In my opinion, while there are many good volumes about portfolio management in the market today, this new book is one of the first to propose an easy-to-use model of portfolio capabilities and the different levels of attainment. Another aspect of portfolio management where I have felt there could be a more detailed exploration has been the gap between portfolio theory and the realities or constraints encountered in real life. While the theory of portfolio management is well established, there remains a considerable gap in applying this theory to the varied situations that are encountered in organizations today. Every organization is in a different place in terms of process maturity, and I believe there is always a need to address the gap between theory and practice. This is where this book plays a valuable role in making the reader aware of how to navigate the space between the ideal and the real, while delivering on the promise of portfolio management. A third aspect of this readable book that appealed to me was its adaptation of earned value management tailored for portfolio management. While the discipline of earned value management has been a proven workhorse in the defense and construction industries, the perception of high rigor and effort around this technique has prevented it from being more widely adopted. This book has approached this standard technique in a new way, distilling the most essential aspects into a simple set of artifacts that should be easy for most organizations to use. The use of this modified form of earned value management to serve as an objective indicator for project and portfolio performance is useful in providing executive decision makers with the tools to make data-driven choices. The book not only introduces this simplified technique, but also goes on to build upon that same foundation, an extensive methodology to aggregate data for easy visualization by executives. I also found it valuable and thought provoking to peruse the detailed chapter on providing concrete metrics on transformational strategy attainment using the modified earned value method. From a CIO’s perspective, perhaps the most compelling feature of this book is the detailed exploration of how the portfolio office and the CIO are connected in the delivery of value to 10