T The H E A .A A.A. S M . S ERVICE ANUAL E R V IC E M Combined With A N U A L • T C T WELVE ONCEPTS This is A.A. General Service W E L Conference-approved literature VE for WORLD SERVICE C O N C E P TS by Bill W. fo (cid:2) r W O R L D S E R 2013-2014 V Edition IC E A reflecting actions of the .A 2013 general service conference .W .S ., I N C 2. 0 1 3 - 2 0 1 4 BM-31 BBMM--3311__AAAASSeerrMMaann__CCOOVV..iinndddd 11 99//1111//1133 1100::4488 AAMM THE A.A. SERVICE MANUAL combined with TWELVE CONCEPTS FOR WORLD SERVICE by Bill W. ALCOHOLICS ANONYMOUS® is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. • The only requirement for membership is a desire to stop drinking. There are no dues or fees for A.A. membership; we are self-supporting through our own contributions. • A.A. is not allied with any sect, denomination, politics, organization, or institution; does not wish to engage in any controversy; neither endorses nor opposes any causes. • Our primary purpose is to stay sober and help other alcoholics to achieve sobriety. Copyright© by A.A. Grapevine Inc.; reprinted with permission A Declaration of Unity I Am Responsible… This we owe to A.A.’s future; to place When anyone, anywhere, reaches out for our common welfare first; to keep our help, I want the hand of A.A. always to be Fellowship united. For on A.A. unity there. And for that: I am responsible. depend our lives, and the lives of those to come. Copyright© 1962, 1969, 1974, 1975, 1978, 1980, 1983, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1993, 1994, 1997, 1999, 2000, 2001, 2002, 2003, 2006, 2010, 2012, 2013 First printing of Revised Edition, 1999 Alcoholics Anonymous World Services, Inc. 475 Riverside Drive, New York, N.Y. 10115 Mail address: Box 459, Grand Central Station New York, N.Y. 10163 www.aa.org ISBN 978-1-893007-46-8 A.A. and Alcoholics Anonymous are registered trademarks® of Alcoholics Anonymous World Services, Inc. 1.8M-9/13 (BP) Printed in U.S.A THE A.A. SERVICE MANUAL Table of Contents Note: Vertical lines in outer margins (like that at left) indicate changes made in the 2013- 2014 edition. AA’s Legacy of Service (Foreword and historical background by co-founder Bill W.). . . . . . . . . . . . . S1 The Twelve Traditions (long form) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S13 Chapter One: Introduction to General Service The Conference Structure: An Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S15 An Upside-Down Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S15 Communication Through the Structure (group–district–area–Conference–trustees) . . . . . . . . . . . . . . S17 Chart of the General Service Conference Structure . . . . . . . . . . . . . . . . S18 The Conference Charter (see Appendices A, C). . . . . . . . . . . . . . . . . . . S19 Glossary of General Service Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S19 Why Do We Need a Conference? by Bernard B. Smith . . . . . . . . . . . . . . . . . . S20 Third Legacy Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S21 Chart of Third Legacy Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S22 Stimulating Interest in General Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S23 The Principle of Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S23 Tools Available from G.S.O. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S24 Chapter Two: The Group and Its G.S.R. The importance of a home group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S25 The General Service Representative (qualifications, duties, financial support). . . . . . . . . . . . . . . . . . . . . . . . . . S26 Service Structure Inside the A.A. Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S27 Term and Method of Election . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S28 Inactive General Service Representative. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S28 Group Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S28 New group form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S29 Group information change form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S30 Chapter Three: The District and the D.C.M. The District. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S31 The District Committee Member (D.C.M.) (qualifications, duties, term, eligibility, election procedures) . . . . . . . . . . S31 Inactive District Committee Member. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S33 The Alternate D.C.M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S33 Redistricting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S33 District Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S34 District Information Change Form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S35 Chapter Four: The Area Assembly and Activities Description of an area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S36 The Area Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S36 Composition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S37 Eligibility to vote (area procedures). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S37 Inactive Service Workers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S37 Timing and Location of Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S37 A Typical Election Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S38 A Typical Non-Election Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S39 Area Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S39 Help on the Annual Conference Program . . . . . . . . . . . . . . . . . . . . . . . . S39 Sharing Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S40 Area Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S40 Area Newsletters or Bulletins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S41 Working with Local Intergroups and Central Offices . . . . . . . . . . . . . . S41 Area, State, Provincial, and Regional Conventions. . . . . . . . . . . . . . . . . S42 Forming a New Delegate Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S42 Requesting a Change of Region. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S43 Guidelines for Changing Regional Boundaries . . . . . . . . . . . . . . . . . . . . S43 Chapter Five: The Area Committee Composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S44 Chairperson (duties, qualifications). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S44 Suggestions on chairing assembly meetings . . . . . . . . . . . . . . . . . . . . . . . . S45 Secretary and Registrar (duties, qualifications) . . . . . . . . . . . . . . . . . . . . . . . . . S45 Treasurer (duties, qualifications) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S46 Other Officers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S46 Alternate Committee Officers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S46 Past Delegates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S46 Financial Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S47 Chapter Six: The Delegate Duties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S48 Term of Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S49 Expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S49 Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S49 Geographical Rotation within the Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S50 The Alternate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S50 Personal Experience (preparing for the Conference) . . . . . . . . . . . . . . . . . . . . . S50 “Leadership in A.A.: Ever a Vital Need” (excerpts), by Bill W.. . . . . . . . . . . . S51 Reporting on the Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S52 Chapter Seven: The Annual Conference Meeting General Warranties of the Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S54 What Goes On at the Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S55 Sources of Agenda Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S55 Conference Membership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S56 The Voting Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S56 Conference Advisory Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S57 Can the Conference Act for AA as a Whole?, by Bill W. . . . . . . . . . . . . . . . . . S57 Reporting to the Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S58 Chapter Eight: Conference Committees Committee meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S59 Selection of committee members. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S59 The Conference Committees (names and general scope). . . . . . . . . . . . . . . . . S60 Secondary Committees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S61 Chapter Nine: The General Service Board The trustees’ relationship to the Conference structure . . . . . . . . . . . . . . . . . . S62 Composition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S63 Election of Trustees and Officers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S63 Qualifications of an Effective Trustee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S63 Chairperson of the A.A. General Service Board. . . . . . . . . . . . . . . . . . . . . . . . S65 Nonalcoholic (Class A) Trustees (role, qualifications, how chosen) . . . . . . . . S65 Regional Trustees (role, qualifications, how elected) . . . . . . . . . . . . . . . . . . . . . S65 Regional map, U.S. and Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S66 Schedule of regional elections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S67 Trustees-at-Large (role, qualifications, how elected) . . . . . . . . . . . . . . . . . . . . . S67 General Service Trustees (role, qualifications, how elected). . . . . . . . . . . . . . . S68 Trustees Emeriti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S69 General Service Board Committees (names and functions). . . . . . . . . . . . . . . S69 Appointed Committee Members (role, qualifications, how elected) . . . . . . . . S71 World Service Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S71 Meeting of the Americas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S71 Chapter Ten: The Board’s Operating Corporations Relationship of the General Service Board to its operating entities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S72 The General Service Board Reserve Fund . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S72 A.A. World Services, Inc. (corporate board, board committees, financial support) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S73 The AA Grapevine, Inc. (corporate board, financial support) . . . . . . . . . . . . . S74 Choosing Nontrustee Directors for A.A. World Services and A.A. Grapevine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S75 Trademarks, Logos and Copyrights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S75 Chapter Eleven: The General Service Office General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S77 Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S77 Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S77 Structure Chart of G.S.O. and A.A.W.S.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S78 Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S80 Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S80 Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S81 Literature Published by A.A. World Services. . . . . . . . . . . . . . . . . . . . . . . . . . . S81 Chapter Twelve: The A.A. Grapevine General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S85 Nature of the magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S86 Structure and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S86 (Editorial Advisory Board). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S86 Structure Chart of Grapevine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S87 What Gets Done at the Grapevine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S87 La Viña . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S88 Grapevine and La Viña Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S88 A.A. Grapevine Web site (www.aagrapevine.org). . . . . . . . . . . . . . . . . . . . . . . S89 The A.A. Grapevine Digital (story) Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . S89 What Does a Grapevine/La Viña Representative Do? . . . . . . . . . . . . . . . . . . . S89 Literature Published by the Grapevine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S90 General Guidelines for Reprinting Art and Articles from the A.A. Grapevine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S91 Logo and Artwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S91 Area Maps U.S. and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S92 Appendix A Original Conference Charter, 1955 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S94 Appendix B 1955 Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S99 Appendix C Current Conference Charter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S101 Appendix D Conference Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S107 Appendix E Bylaws of the General Service Board. . . . . . . . . . . . . . . . . . . . . . . . . . . S110 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S122 Changes to this Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S125 This is A.A.’s service manual—an outgrowth of the “Third Legacy Manual” which served the movement so well beginning with Bill W.’s first draft in 1951. All of the basic service principles and procedures outlined in that document have been retained. In the interests of convenience and completeness, the material has been edited and rearranged. An overall revision was approved by the 1999 General Service Conference. The Conference Report and Charter Committee is responsible for reviewing and approving annual updates and revisions of The A.A. Service Manual/Twelve Concepts for World Service. A.A.’s Legacy of Service by Bill W.1 Our Twelfth Step—carrying the message—is the basic service that the A.A. Fellowship gives; this is our principal aim and the main reason for our existence. Therefore, A.A. is more than a set of principles; it is a society of alcoholics in action. We must carry the message, else we ourselves can wither and those who haven’t been given the truth may die. Hence, an A.A. service is anything whatever that helps us to reach a fellow sufferer— ranging all the way from the Twelfth Step itself to a ten-cent phone call and a cup of coffee, and to A.A.’s General Service Office for national and international action. The sum total of all these services is our Third Legacy of Service. Services include meeting places, hospital cooperation, and intergroup offices; they mean pamphlets, books, and good publicity of almost every description. They call for com- mittees, delegates, trustees, and conferences. And, not to be forgotten, they need voluntary money contributions from within the Fellowship. Vital to A.A.’s Growth These services, whether performed by individuals, groups, areas, or A.A. as a whole, are utterly vital to our existence and growth. Nor can we make A.A. more simple by abolishing such services. We would only be asking for complication and confusion. Concerning any given service, we therefore pose but one question: “Is this service really needed?” If it is, then maintain it we must, or fail in our mission to those who need and seek A.A. 1 Bill wrote these words in 1951, therefore, his words reflect that time period in their details. S1
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