BlackBerry Curve Series BlackBerry Curve 8520/8530 Smartphones Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones. SWDT643442-643442-0818090534-001 Contents Welcome to BlackBerry!............................................................................................................................................................................................................................ 9 Feature availability..................................................................................................................................................................................................................................... 9 Find more information............................................................................................................................................................................................................................... 10 Start using your device.............................................................................................................................................................................................................................. 10 Navigation and typing............................................................................................................................................................................................................................... 11 BlackBerry basics....................................................................................................................................................................................................................................... 11 Troubleshooting: Basics............................................................................................................................................................................................................................ 14 Shortcuts..................................................................................................................................................................................................................................................... 18 BlackBerry basics shortcuts...................................................................................................................................................................................................................... 18 Phone shortcuts.......................................................................................................................................................................................................................................... 18 Message shortcuts..................................................................................................................................................................................................................................... 19 Typing shortcuts......................................................................................................................................................................................................................................... 20 File and attachment shortcuts.................................................................................................................................................................................................................. 20 Media shortcuts.......................................................................................................................................................................................................................................... 21 Browser shortcuts....................................................................................................................................................................................................................................... 21 Calendar shortcuts..................................................................................................................................................................................................................................... 22 Search shortcuts......................................................................................................................................................................................................................................... 23 Map shortcuts............................................................................................................................................................................................................................................. 23 Troubleshooting: Shortcuts....................................................................................................................................................................................................................... 23 Phone........................................................................................................................................................................................................................................................... 24 Phone basics............................................................................................................................................................................................................................................... 24 Emergency calls.......................................................................................................................................................................................................................................... 27 Volume......................................................................................................................................................................................................................................................... 28 Voice mail.................................................................................................................................................................................................................................................... 29 Speed dial.................................................................................................................................................................................................................................................... 30 Conference calls......................................................................................................................................................................................................................................... 31 Call logs....................................................................................................................................................................................................................................................... 32 Call waiting................................................................................................................................................................................................................................................. 34 Call forwarding........................................................................................................................................................................................................................................... 34 Call blocking............................................................................................................................................................................................................................................... 36 Fixed dialing................................................................................................................................................................................................................................................ 37 Smart dialing.............................................................................................................................................................................................................................................. 39 Multiple phone numbers........................................................................................................................................................................................................................... 40 Phone options............................................................................................................................................................................................................................................. 40 Phone shortcuts.......................................................................................................................................................................................................................................... 43 Troubleshooting: Phone............................................................................................................................................................................................................................ 44 Voice commands........................................................................................................................................................................................................................................ 46 Perform an action using a voice command............................................................................................................................................................................................. 46 Available voice commands........................................................................................................................................................................................................................ 46 Change the language for voice commands............................................................................................................................................................................................ 47 Turn off choice lists for voice commands................................................................................................................................................................................................ 47 Change the options for voice prompts.................................................................................................................................................................................................... 47 Improve voice recognition......................................................................................................................................................................................................................... 48 Troubleshooting: Voice dialing................................................................................................................................................................................................................. 48 Messages..................................................................................................................................................................................................................................................... 49 Message basics........................................................................................................................................................................................................................................... 49 Email messages.......................................................................................................................................................................................................................................... 54 PIN messages............................................................................................................................................................................................................................................. 64 SMS text messages.................................................................................................................................................................................................................................... 65 MMS messages........................................................................................................................................................................................................................................... 69 Message list options.................................................................................................................................................................................................................................. 73 S/MIME-protected messages................................................................................................................................................................................................................... 77 IBM Lotus Notes native encrypted messages......................................................................................................................................................................................... 83 PGP protected messages.......................................................................................................................................................................................................................... 84 Message shortcuts..................................................................................................................................................................................................................................... 90 Troubleshooting: Messages...................................................................................................................................................................................................................... 91 Files and attachments............................................................................................................................................................................................................................... 95 File and attachment basics....................................................................................................................................................................................................................... 95 Managing files and attachments............................................................................................................................................................................................................. 97 Documents.................................................................................................................................................................................................................................................. 99 Spreadsheets.............................................................................................................................................................................................................................................. 99 Media files................................................................................................................................................................................................................................................... 101 Presentations.............................................................................................................................................................................................................................................. 101 vCard contact attachments....................................................................................................................................................................................................................... 102 File and attachment shortcuts.................................................................................................................................................................................................................. 102 Troubleshooting: Attachments................................................................................................................................................................................................................. 103 Media........................................................................................................................................................................................................................................................... 104 Audio and video files................................................................................................................................................................................................................................. 104 Video camera.............................................................................................................................................................................................................................................. 110 Camera........................................................................................................................................................................................................................................................ 112 Pictures........................................................................................................................................................................................................................................................ 113 Managing media files................................................................................................................................................................................................................................ 115 Memory and media cards.......................................................................................................................................................................................................................... 117 Transferring and downloading media files............................................................................................................................................................................................. 121 Media shortcuts.......................................................................................................................................................................................................................................... 125 Troubleshooting: Media............................................................................................................................................................................................................................. 126 Browser........................................................................................................................................................................................................................................................ 129 Browser basics............................................................................................................................................................................................................................................ 129 Browser bookmarks.................................................................................................................................................................................................................................... 132 Web feeds.................................................................................................................................................................................................................................................... 135 Browser options.......................................................................................................................................................................................................................................... 136 Browser security......................................................................................................................................................................................................................................... 140 Browser push.............................................................................................................................................................................................................................................. 143 Browser shortcuts....................................................................................................................................................................................................................................... 144 Troubleshooting: Browser......................................................................................................................................................................................................................... 145 Date, time, and alarm................................................................................................................................................................................................................................ 146 Set the date and time manually............................................................................................................................................................................................................... 146 Get the date and time from the wireless network automatically......................................................................................................................................................... 146 Change what appears on the display when your device is charging................................................................................................................................................... 147 Change the clock face............................................................................................................................................................................................................................... 147 Display a second time zone...................................................................................................................................................................................................................... 147 Turn on bedside clock mode..................................................................................................................................................................................................................... 147 Set options for bedside clock mode......................................................................................................................................................................................................... 148 Turn on the alarm....................................................................................................................................................................................................................................... 148 Silence the alarm....................................................................................................................................................................................................................................... 148 Change alarm notification options.......................................................................................................................................................................................................... 148 Use the stopwatch..................................................................................................................................................................................................................................... 149 Set the timer............................................................................................................................................................................................................................................... 149 Change timer notification options........................................................................................................................................................................................................... 149 Troubleshooting: Date, time and alarm................................................................................................................................................................................................... 150 Personal organizer..................................................................................................................................................................................................................................... 151 Contacts...................................................................................................................................................................................................................................................... 151 Calendar...................................................................................................................................................................................................................................................... 158 Tasks............................................................................................................................................................................................................................................................ 170 Memos......................................................................................................................................................................................................................................................... 173 Categorizing contacts, tasks, or memos.................................................................................................................................................................................................. 174 Calculator.................................................................................................................................................................................................................................................... 176 Ring tones, sounds, and alerts.................................................................................................................................................................................................................. 177 Ring tones, sounds, and alerts basics...................................................................................................................................................................................................... 177 LED notification.......................................................................................................................................................................................................................................... 180 Troubleshooting: Ring tones, sounds, and alerts................................................................................................................................................................................... 181 Typing.......................................................................................................................................................................................................................................................... 182 Typing basics.............................................................................................................................................................................................................................................. 182 Typing input methods................................................................................................................................................................................................................................ 183 Typing options............................................................................................................................................................................................................................................ 184 Spelling checker......................................................................................................................................................................................................................................... 185 Custom dictionary...................................................................................................................................................................................................................................... 187 AutoText...................................................................................................................................................................................................................................................... 189 Typing shortcuts......................................................................................................................................................................................................................................... 190 Troubleshooting: Typing............................................................................................................................................................................................................................ 191 Language..................................................................................................................................................................................................................................................... 192 Change the display language................................................................................................................................................................................................................... 192 Add a display language............................................................................................................................................................................................................................. 192 Delete a display language......................................................................................................................................................................................................................... 192 About typing input languages.................................................................................................................................................................................................................. 192 Change the typing input language.......................................................................................................................................................................................................... 192 Use a shortcut to switch typing input languages while you type........................................................................................................................................................ 193 Change the shortcut for switching typing input languages................................................................................................................................................................. 193 Turn off the shortcut for switching typing input languages................................................................................................................................................................. 193 Change the display options for contacts................................................................................................................................................................................................. 194 Troubleshooting: Language...................................................................................................................................................................................................................... 194 Change the language for voice commands............................................................................................................................................................................................ 194 Display and keyboard................................................................................................................................................................................................................................ 195 Backlighting................................................................................................................................................................................................................................................ 195 Display options........................................................................................................................................................................................................................................... 195 Keyboard..................................................................................................................................................................................................................................................... 198 Themes........................................................................................................................................................................................................................................................ 199 Troubleshooting: Display........................................................................................................................................................................................................................... 200 Search.......................................................................................................................................................................................................................................................... 201 Messages, attachments, and web pages................................................................................................................................................................................................. 201 Organizer data........................................................................................................................................................................................................................................... 204 Search shortcuts......................................................................................................................................................................................................................................... 205 Synchronization.......................................................................................................................................................................................................................................... 206 About synchronization............................................................................................................................................................................................................................... 206 Reconcile email messages over the wireless network........................................................................................................................................................................... 206 Delete email messages over the wireless network................................................................................................................................................................................ 206 Prerequisites: Synchronizing organizer data over the wireless network............................................................................................................................................. 207 Synchronize organizer data over the wireless network......................................................................................................................................................................... 207 About synchronization conflicts............................................................................................................................................................................................................... 207 Manage email reconciliation conflicts..................................................................................................................................................................................................... 208 Manage data synchronization conflicts................................................................................................................................................................................................... 208 About backing up and restoring device data.......................................................................................................................................................................................... 208 Prerequisites: Restoring data over the wireless network...................................................................................................................................................................... 209 Delete device data, third-party applications, or media card files........................................................................................................................................................ 209 Empty the deleted items folder on your computer from your device................................................................................................................................................... 209 Troubleshooting: Synchronization........................................................................................................................................................................................................... 210 Bluetooth technology................................................................................................................................................................................................................................ 212 Bluetooth technology basics..................................................................................................................................................................................................................... 212 Bluetooth technology options................................................................................................................................................................................................................... 215 Troubleshooting: Bluetooth technology.................................................................................................................................................................................................. 219 GPS technology.......................................................................................................................................................................................................................................... 220 About GPS technology.............................................................................................................................................................................................................................. 220 Get your GPS location............................................................................................................................................................................................................................... 220 Turn off location aiding............................................................................................................................................................................................................................. 220 Prevent others from tracking your location............................................................................................................................................................................................ 221 Troubleshooting: GPS technology............................................................................................................................................................................................................ 221 Maps............................................................................................................................................................................................................................................................ 222 Map basics.................................................................................................................................................................................................................................................. 222 Navigation................................................................................................................................................................................................................................................... 224 Maps bookmarks........................................................................................................................................................................................................................................ 225 Map options................................................................................................................................................................................................................................................ 226 Map shortcuts............................................................................................................................................................................................................................................. 228 Troubleshooting: Maps.............................................................................................................................................................................................................................. 228 Applications................................................................................................................................................................................................................................................ 230 About multitasking..................................................................................................................................................................................................................................... 230 Keep an application running and switch to another application......................................................................................................................................................... 230 Keep an application running and return to the Home screen.............................................................................................................................................................. 230 Close an application so that it is not running......................................................................................................................................................................................... 231 About adding applications........................................................................................................................................................................................................................ 231 About instant messaging applications.................................................................................................................................................................................................... 231 About social networking applications...................................................................................................................................................................................................... 232 Add, update, or return to the previous version of an application using the application center....................................................................................................... 232 Add an application..................................................................................................................................................................................................................................... 232 View properties for an application........................................................................................................................................................................................................... 232 Delete a third-party application............................................................................................................................................................................................................... 233 Receive a device password prompt before you add an application..................................................................................................................................................... 233 View the size of an application database................................................................................................................................................................................................ 233 Check for application updates.................................................................................................................................................................................................................. 233 Troubleshooting: Applications.................................................................................................................................................................................................................. 234 BlackBerry Device Software...................................................................................................................................................................................................................... 235 About updating the BlackBerry Device Software................................................................................................................................................................................... 235 Update the BlackBerry Device Software over the wireless network.................................................................................................................................................... 235 Return to the previous version of the BlackBerry Device Software..................................................................................................................................................... 236 Delete the previous version of the BlackBerry Device Software.......................................................................................................................................................... 236 Check for BlackBerry Device Software updates that you can install over the wireless network...................................................................................................... 236 About updating the BlackBerry Device Software from a web site....................................................................................................................................................... 236 Update the BlackBerry Device Software from a web site..................................................................................................................................................................... 237 Troubleshooting: BlackBerry Device Software....................................................................................................................................................................................... 237 Wireless network coverage....................................................................................................................................................................................................................... 239 Turn on the connection to the wireless network.................................................................................................................................................................................... 239 Turn off the connection to the wireless network.................................................................................................................................................................................... 239 Turn on or turn off data service or set roaming options........................................................................................................................................................................ 239 Wireless networks that your device connects to.................................................................................................................................................................................... 240 Change the connection speed for the wireless network....................................................................................................................................................................... 240 Turn on LED notification for wireless coverage...................................................................................................................................................................................... 240 Check the status of network connections and services......................................................................................................................................................................... 241 Roaming...................................................................................................................................................................................................................................................... 241 Preferred wireless network list................................................................................................................................................................................................................. 242 Troubleshooting: Wireless network coverage......................................................................................................................................................................................... 244 Wi-Fi technology........................................................................................................................................................................................................................................ 245 About connecting to a Wi-Fi network...................................................................................................................................................................................................... 245 Turn on Wi-Fi technology.......................................................................................................................................................................................................................... 245 Connect to a Wi-Fi network...................................................................................................................................................................................................................... 245 Connect to a Wi-Fi network using the Push Button Setup method..................................................................................................................................................... 246 Connect to a Wi-Fi network using the PIN method............................................................................................................................................................................... 246 About Wi-Fi profiles................................................................................................................................................................................................................................... 247 Change the order of Wi-Fi profiles........................................................................................................................................................................................................... 247 Delete a Wi-Fi profile................................................................................................................................................................................................................................. 247 Prevent your device from connecting to a Wi-Fi network..................................................................................................................................................................... 248 Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually................................................................................................. 248 Advanced Wi-Fi connection settings....................................................................................................................................................................................................... 248 UMA connection settings......................................................................................................................................................................................................................... 251 Wi-Fi technology troubleshooting............................................................................................................................................................................................................ 252 Power, battery, and memory..................................................................................................................................................................................................................... 253 Turn off your device................................................................................................................................................................................................................................... 253 Set your device to turn on and turn off automatically........................................................................................................................................................................... 253 Reset the device......................................................................................................................................................................................................................................... 253 Check the battery power level.................................................................................................................................................................................................................. 253 Extend battery life...................................................................................................................................................................................................................................... 253 Format the device memory or a media card........................................................................................................................................................................................... 254 View the amount of available memory.................................................................................................................................................................................................... 254 Best practice: Conserving memory on your device................................................................................................................................................................................ 254 The application memory on my device is low......................................................................................................................................................................................... 255 SIM card...................................................................................................................................................................................................................................................... 256 About the SIM card phone book............................................................................................................................................................................................................... 256 Add a contact to your SIM card................................................................................................................................................................................................................ 256 Copy contacts from your SIM card to your contact list......................................................................................................................................................................... 256 Copy a contact from your contact list to your SIM card........................................................................................................................................................................ 256 Change a SIM card contact...................................................................................................................................................................................................................... 257 Delete a SIM card contact........................................................................................................................................................................................................................ 257 Store SMS text messages on your SIM card........................................................................................................................................................................................... 257 About SIM card security............................................................................................................................................................................................................................ 258 Protect your SIM card with a PIN code................................................................................................................................................................................................... 258 Change the SIM card PIN code................................................................................................................................................................................................................ 258 Change the display name for a phone number...................................................................................................................................................................................... 258 Security........................................................................................................................................................................................................................................................ 259 Security basics............................................................................................................................................................................................................................................ 259 Password keeper........................................................................................................................................................................................................................................ 261 Encryption................................................................................................................................................................................................................................................... 263 Memory cleaning........................................................................................................................................................................................................................................ 266 Certificates.................................................................................................................................................................................................................................................. 267 PGP keys..................................................................................................................................................................................................................................................... 275 Certificate servers...................................................................................................................................................................................................................................... 281 Key stores.................................................................................................................................................................................................................................................... 283 Smart cards................................................................................................................................................................................................................................................. 286 Software tokens.......................................................................................................................................................................................................................................... 290 VPN settings............................................................................................................................................................................................................................................... 291 About security self-tests............................................................................................................................................................................................................................ 292 Verify security software............................................................................................................................................................................................................................. 292 Third-party application control................................................................................................................................................................................................................ 292 Troubleshooting: Security......................................................................................................................................................................................................................... 296 Service books and diagnostic reports...................................................................................................................................................................................................... 298 Service books.............................................................................................................................................................................................................................................. 298 Diagnostic reports...................................................................................................................................................................................................................................... 299 Wi-Fi diagnostic reports............................................................................................................................................................................................................................ 301 Accessibility options..............................................................................................................................................................................................