Table Of Content

● More than a third of all MBTA About the trips are taken on buses. ● The MBTA’s bus network consists MBTA Bus of 175 routes. Service ● Nearly 450,000 trips are taken on MBTA buses in a single weekday. Network ● Serving 50 communities, the bus network provides critical connections where our rail system does not go. 2 About the Better Evaluate the bus network against the January EVALUATE 2017 Service Delivery Policy. Bus Project Identify changes to each route to better IDENTIFY Goal: serve our bus customers. Understand the gap between today’s bus service and the standards set by the January Outreach to communities, riders, and 2017 Service Delivery Policy. municipalities to identify their needs and OUTREACH Make recommendations to close the service concerns. gap that incorporates public engagement and municipal partnerships. DEVELOP Develop plans and recommendations. Begin to implement capital improvements in IMPLEMENT 2018 and servicerecommendations in 2019 3 Service Delivery Policy Adopted in January 2017 Passengers should have a reasonable amount of personal Comfort space during their trips Passengers should be able to expect service to arrive when Reliability scheduled Passengers should be able to access transit within a Frequency reasonable waiting time Passengers should have confidence that service will operate Span during expected hours Coverage The geographic area where service is provided 4 POTENTIAL CHANGES POTENTIAL BENEFITS Buses Will Show Up on Service Changes Schedule Hours and frequency of service People Get to Work Operational Changes Faster Dispatching buses and improved MBTA procedures CAN Less Crowded on Buses PROVIDE Capital Investments Additional buses and supporting infrastructure Easy to Understand Routes Partnerships with Municipalities Resources Are Spent Implement street changes that More Efficiently improve service 5 Partnership Examples to Improve Bus Speed and Reliability Bus Operations tools Traffic Control tools ● Stop Relocation ● Transit Signal Priority Speed and Reliability ● Stop Consolidation ● Lane Restriction/Exemption Improvements ● Route Design ● Queue Jumps Infrastructure tools Transit Lane tools ● Turn Radius Improvements ● Curbside bus lane ● Bus Bulbs ● Queue bypass (short bus lane) ● Roadway Channelization/Signage ● Center bus lane 2017 King County Metro S&R Guidelines and Strategies 6 Transit Signal Priority 7 1stAvenue, New York City (NYC DOT) Dedicated Bus Lane Washington Street, Boston 8 Queue Jump MTA Queue Jump Manhattan Queue Jumps Bellingham, WA Queue Jump with Transit Signal 9 Public Engagement Plan Website Transit Talks Street Teams Feedback Meeting with stakeholder groups One-on-one engagement at stations www.mbta.com/betterbus Regional Public Municipal Engagement Meetings Staff-to-staff engagement and council presentations on request Large pubic meetings