AARRMMYY BBIIOOMMEETTRRIICC AAPPPPLLIICCAATTIIOONNSS Identifying and Addressing Sociocultural Concerns John D. Woodward, Jr., Katharine W. Webb, Elaine M. Newton, Melissa Bradley, David Rubenson with Kristina Larson, Jacob Lilly, Katie Smythe, Brian Houghton, Harold A. Pincus, Jonathan M. Schachter, Paul Steinberg Prepared for the United States Army Approved for public release; distribution unlimited ArRroyo Center The research described in this report was sponsored by the United States Army under Contract No. DASW01-96-C-0004. Library of Congress Cataloging-in-Publication Data Army biometric applications : identifying and addressing sociocultural concerns / John D. Woodward, Jr. ...[et al.]. p. cm. “MR-1237.” Includes bibliographical references. ISBN 0-8330-2985-1 1. United States. Army—Personnel management. 2. Biometry—United States. I. Woodward, John D., Jr. UB323 .A734 2001 355.6'1—dc21 2001031969 RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND® is a registered trademark. RAND’s publications do not necessarily reflect the opinions or policies of its research sponsors. Cover design by Maritta Tapanainen © Copyright 2001 RAND All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from RAND. Published 2001 by RAND 1700 Main Street, P.O. Box 2138, Santa Monica, CA 90407-2138 1200 South Hayes Street, Arlington, VA 22202-5050 201 North Craig Street, Suite 102, Pittsburgh, PA 15213-1516 RAND URL: http://www.rand.org/ To order RAND documents or to obtain additional information, contact Distribution Services: Telephone: (310) 451-7002; Fax: (310) 451-6915; Internet: [email protected] PREFACE The digitized Army of the twenty-first century depends on secure command, control, communications, and computers to ensure dominance on the battlefield. Biometrics has been suggested as a means to enhance this security. This report documents RAND’s findings regarding Army use of bio- metrics. The concerns raised and corresponding solutions will likely affect almost any organization intending to make use of biometrics and should be of interest to anyone concerned about the functions of these organizations. Lieutenant General William H. Campbell, Director for Information Systems for Command, Control, Communications, and Computers (DISC4) and the Army’s Chief Information Officer, sponsored this work. Phillip Loranger of the Information Assurance Office served as RAND’s primary point of contact. The research was conducted in the Force Development and Technology Program of RAND’s Arroyo Center, a federally funded research and development center spon- sored by the U.S. Army. As RAND prepared this work for publication, several important developments took place related to biometrics initiatives within the Department of Defense (DoD): 1. The DoD, responding to Public Law 106-2436 signed on July 13, 2000, embarked on a DoD-wide biometrics initiative with the creation of a DoD Biometrics Management Office that includes the Biometrics Fusion Center. The Army was appointed as the executive agent for the DoD Biometrics program. More infor- iii iv Army Biometric Applications mation on DoD biometrics is available at the DoD Biometrics Web site, http://www.c3i.osd.mil/biometrics, or from the DoD Biometrics Management Office, 5109 Leesburg Pike, Suite 918, Falls Church, Virginia, 22041, (703) 681-6446. 2. Lieutenant General Peter M. Cuviello was appointed on August 1, 2000, to serve as the Director for Information Systems for Com- mand, Control, Communications, and Computers, and is the Army’s Chief Information Officer. General Cuviello succeeded the original research sponsor, General Campbell, who assumed responsibility as the Executive Agent for the DoD Biometrics program. 3. Mr. Loranger was named the Director of the DoD Biometrics Management Office, as the Army’s Biometrics Management Office was renamed with DoD responsibilities, by the Deputy Secretary of Defense in 2000. Mr. Loranger is the Army’s first director for biometrics technology, integration, insertion, and development of the DoD’s biometrics initiatives. For more information on RAND Arroyo Center, contact the Director of Operations (telephone 310-393-0411, extension 6500; FAX 310- 451-6952; e-mail [email protected]), or visit the Arroyo Center’s Web site at http://www.rand.org/organization/ard/. CONTENTS Preface......................................... iii Figures......................................... ix Tables.......................................... xi Summary ....................................... xiii Acknowledgments................................. xxv Acronyms....................................... xxvii Chapter One INTRODUCTION .............................. 1 Background .................................. 1 Objectives.................................... 4 Approach .................................... 4 Scope....................................... 6 Organization of the Report ....................... 6 Chapter Two A PRIMER ON BIOMETRIC TECHNOLOGY ........... 9 A Definition of Biometrics and Biometric Authentication ............................ 9 Key Elements of All Biometric Systems............... 11 Mainstream Biometrics and Their Applications ........ 15 Fingerprint ................................. 16 Hand/Finger Geometry ........................ 16 Facial Recognition............................ 16 Voice Recognition ............................ 16 Iris Scan ................................... 17 v vi Army Biometric Applications Retinal Scan................................. 17 Dynamic Signature Verification .................. 17 Keystroke Dynamics .......................... 18 Salient Characteristics of Mainstream Biometrics....... 18 Chapter Three WHAT CONCERNS DO BIOMETRICS RAISE AND HOW DO THEY DIFFER FROM CONCERNS ABOUT OTHER IDENTIFICATION METHODS? .................... 21 Key Sociocultural Concerns....................... 23 Informational Privacy ......................... 23 Physical Privacy.............................. 26 Religious Objections .......................... 28 Biometrics Raise Similar Yet Different Concerns........ 29 Chapter Four WHAT STEPS CAN THE ARMY TAKE TO ADDRESS THESE CONCERNS?.................................. 33 Privacy Act of 1974: A Baseline for Addressing Some Sociocultural Concerns ...................... 34 Other Military Policies Address Specific Sociocultural Concerns................................. 39 Religious Objections .......................... 39 Physical Privacy.............................. 39 Responding to Sociocultural Concerns Within a Broader Approach Is Critical......................... 41 Thoroughly Explain Why Biometrics Are the Best Solution to a Particular Problem................ 42 Structure a Program and Select Technologies to Minimize the Effects on Privacy ................ 43 Educate the Army Community and the Public About the Purpose and Structure of the Program ........... 46 Assigning Responsibility in the Army for Guiding These Steps.................................... 47 Chapter Five WHAT IS THE FEASIBILITY OF A NATIONAL BIOMETRIC CENTER? .................................... 49 Biometric RDT&E Capabilities..................... 50 A Center for Biometric RDT&E Seems Feasible......... 52 An Army or DoD Repository for Biometric Data Also Seems Feasible ............................ 53 Contents vii Concerns About a Centralized Repository........... 55 Analysis.................................... 55 A National Biometrics Data Repository Raises Serious Feasibility Issues ........................... 56 Chapter Six CONCLUSIONS AND RECOMMENDATIONS.......... 59 Conclusions .................................. 59 Recommendations ............................. 60 Incremental Implementation.................... 61 Privacy Act Implications ....................... 62 Education .................................. 63 Choosing Technologies ........................ 63 Implementation Oversight...................... 64 Additional Issues............................. 64 Appendix A. BIOMETRICS: A TECHNICAL PRIMER .............. 67 B. PROGRAM REPORTS ........................... 87 C. LEGAL ASSESSMENT: LEGAL CONCERNS RAISED BY THE ARMY’S USE OF BIOMETRICS................. 111 D. BIOMETRIC CONSORTIUM...................... 167 E. INDIVIDUALS INTERVIEWED..................... 169 F. BIBLIOGRAPHY ............................... 173 FIGURES 1.1 Dimensions of the Issues About Army Use of Biometrics ................................ 5 2.1 Example of the Formation of a Template for a Fingerprint................................ 13 ix
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