ARK-3384 User Manual

90 Pages·2008·2.82 MB·English

ARK-3384
Wireless Enabled, Audio and
Three USB Port Fanless
Embedded Box Computer
User Manual
Copyright
The documentation and the software included with this product are copy-
righted 2008 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business
Machines Corporation.
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft
Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
All other product names or trademarks are properties of their respective
owners.
For more information on this and other Advantech products, please visit
our websites at: http://www.advantech.com
http://www.advantech.com.tw/products/
sub_category.asp?category_id=1-23A2QN&BU=ACG
For technical support and service, please visit our support website at:
http://support.advantech.com
This manual is for the ARK-3384-1S0A2E, and ARK-3384-1S4A2E.
Part No. 2006338401 Edition 2
Printed in Taiwan August 2008
ARK-3384 User Manual ii
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its prod-
ucts will be free from defects in materials and workmanship for two years
from the date of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech,
or which have been subject to misuse, abuse, accident or improper instal-
lation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous test-
ing, most of our customers never need to use our repair service. If an
Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For
example, CPU speed, Advantech products used, other hardware
and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your man-
ual, product, and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return
merchandize authorization) number from your dealer. This allows
us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date
(such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for war-
ranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.
iii
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications
when shielded cables are used for external wiring. We recommend the
use of shielded cables. This kind of cable is available from Advantech.
Please contact your local supplier for ordering information.
FCC Class A
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful inter-
ference in which case the user will be required to correct the interference
at his own expense.
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before you
call:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, appli-
cation software, etc.)
– A complete description of the problem
– The exact wording of any error messages
ARK-3384 User Manual iv
Document Feedback
To assist us in making improvements to this manual, we would welcome
comments and constructive criticism. Please send all such - in writing to:
[email protected]
Packing List
ARK-3384 Series Model
There are two sub-models in ARK-3384 series listed below:
Model Number Description
ARK-3384-1S0B1E ULV Celeron M 1.0 GHz Embedded Box Com-
puter, with one VGA, one LVDS, three USB 2.0,
two COM, AC97 Audio, one Fast Ethernet, one
802.11b/g Wireless LAN, one 8 bits DIO
ARK-3384-1S4B1E ULV Pentium M 1.4 GHz Embedded Box Com-
puter, with one VGA, one LVDS, three USB 2.0,
two COM, AC97 Audio, one Fast Ethernet, one
802.11b/g Wireless LAN, one 8 bits DIO
Table 1.1 ARK-3384 Model List
Before setting up the system, check that the items listed below are
included and in good condition. If any item does not accord with the
table, please contact your dealer immediately.
Packing list
• 1 x ARK-3384 Unit
• 1 x DIN-Rail Mounting Kit
• 1 x PS2 Keyboard/Mouse Cable (P/N: 1700060202)
• 1 x Driver and Utility CD
• 1 x Flat Cable Supports RS-485/RS-422 Mode for COM2 Serial
Port (P/N: 1700001967)
• 1 x 2-P Phoenix to DC-Jack Power Cable (P/N: 1700001394)
• 1 x 2.4GHz External Antenna (P/N: 1750000318)
If any of these items are missing or damaged, contact your distributor or
sales representative immediately.
v
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User‘s Manual for later reference.
3. Please disconnect this equipment from AC outlet before cleaning.
Use a damp cloth. Don‘t use liquid or sprayed detergent for clean-
ing. Use moisture sheet or clothe for cleaning.
4. For pluggable equipment, the socket-outlet shall near the equip-
ment and shall be easily accessible.
5. Please keep this equipment from humidity.
6. Lay this equipment on a reliable surface when install. A drop or fall
could cause injury.
7. Do not leave this equipment in an uncontrolled environment; stor-
age temperatures above 60ºC may damage the equipment.
8. The openings on the enclosure are for air convection hence protect-
ing the equipment from overheating. DO NOT COVER THE
OPENINGS.
9. Make sure the voltage of the power source when connecting the
equipment to the power outlet.
10. Place the power cord such a way that people cannot step on it. Do
not place anything over the power cord. The power cord must be
rated for the product and for the voltage and current marked on the
product’s electrical ratings label. The voltage and current rating of
the cord should be greater than the voltage and current rating
marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for long time, disconnect the equip-
ment from mains to avoid being damaged by transient over-voltage.
13. Never pour any liquid into ventilation openings; this could cause
fire or electrical shock.
14. Never open the equipment. For safety reasons, only qualified ser-
vice personnel should open the equipment.
15. If one of the following situations arise, get the equipment checked
by service personnel:
a. The Power cord or plug is damaged.
b. Liquid has penetrated the equipment.
c. The equipment has been exposed to moisture.
ARK-3384 User Manual vi
d. The equipment has not worked well or you can not get it work
according to user‘s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage
Warning! THIS COMPUTER IS PROVIDED WITH A BAT-
TERY-POWERED REAL-TIME CLOCK CIR-
CUIT. THERE IS A DANGER OF EXPLOSION
IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH SAME OR EQUIVLENT
TYPE RECOMMENDED BY THE MANUFAC-
TURE. DISCARD USED BATTERIES ACCORD-
ING TO THE MANUFACTURER’S
INSTRUCTIONS.
vii
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your
PC chassis before you work on it. Don't touch any components on
the CPU card or other cards while the PC is on.
2. Disconnect power before making any configuration changes. The
sudden rush of power as you connect a jumper or install a card may
damage sensitive electronic components.
ARK-3384 User Manual viii
Contents
Chapter 1 Overview...........................................................2
1.1 Introduction.......................................................................2
1.2 Features.............................................................................2
1.2.1 Wireless Enabled, IEEE 802.11b/g Compliant...............2
1.2.2 Dual Display, Dual Output 6W Stereo AC97 Audio......2
1.2.3 Highly Scalable Performance with Low Power Consump-
tion..................................................................................3
1.2.4 Highly Compact, Robust Casting Construction with Opti-
mized Integration............................................................3
1.3 Hardware Specification.....................................................3
1.3.1 Processor Core Logic System.........................................3
1.3.2 Display............................................................................4
1.3.3 Audio..............................................................................4
1.3.4 Ethernet...........................................................................4
1.3.5 Wireless LAN.................................................................4
1.3.6 Serial...............................................................................4
1.3.7 Other...............................................................................5
1.3.8 Storage............................................................................5
1.3.9 Mechanical......................................................................5
1.3.10 Power Supply..................................................................5
1.3.11 Environmental Specifications.........................................5
1.4 Chassis Dimensions...........................................................6
Figure 1.1 Chassis Dimensions..................................6
Chapter 2 Hardware Functionality..................................8
2.1 Introduction of ARK-3384 External I/O Connectors........8
Figure 2.1 ARK-3384 front metal face plate external I/
O connectors..........................................8
Figure 2.2 ARK-3384 rear metal face plate I/O con-
nectors....................................................8
2.2 ARK-3384 front metal face plate external I/O connectors9
2.2.1 Power ON/OFF Button...................................................9
2.2.2 LED Indicators................................................................9
2.2.3 LVDS Connector............................................................9
Figure 2.3 LVDS Connector......................................9
Table 2.1 LVDS Connector Pin Assignment..........10
2.2.4 LCD Backlight On/Off control Connector...................10
Figure 2.4 LCD Backlight connector.......................10
Table 2.2 LCD Backlight Connector Pin Assignment
................................................................11
2.3 DIO Connector................................................................11
Figure 2.5 DIO connector........................................11
ix
Table 2.3 DIO.........................................................11
2.4 ARK-3384 rear metal face plate external I/O connectors12
2.4.1 Power Input Connector.................................................12
Figure 2.6 Power Input Connector...........................12
Table 2.4 Power connector pin assignments...........12
2.4.2 COM1 Connector..........................................................12
Figure 2.7 COM 1 connector...................................12
Table 2.5 COM1 standard serial port pin assignments
................................................................12
2.4.3 COM2 Connector..........................................................13
Figure 2.8 COM 2 connector...................................13
Table 2.6 COM2 standard serial port pin assignments
................................................................13
2.4.4 Audio Connector...........................................................14
Table 2.7 Line_In connector...................................14
Table 2.8 Speaker_Out connector...........................14
Table 2.9 Mic_In connector....................................14
2.4.5 Ethernet Connector (LAN)...........................................14
Figure 2.9 Ethernet connector..................................14
Table 2.10 RJ-45 Connector pin assignments..........14
2.4.6 Reset Button..................................................................15
2.4.7 PS2 Keyboard/Mouse Connector..................................15
Figure 2.10 PS/2 connector........................................15
Table 2.11 PS/2 Keyboard/Mouse connector pin as-
signments.............................................15
2.4.8 VGA Connector............................................................15
Figure 2.11 VGA connector.......................................15
Table 2.12 VGA connector pin assignment..............16
2.4.9 USB Connector.............................................................16
Figure 2.12 USB0 connector......................................16
Figure 2.13 USB1 and USB2 connector....................16
Table 2.13 USB Connector.......................................16
Chapter 3 Hardware Installation and Upgrade............18
3.1 Jumpers and Connectors..................................................18
3.2 Setting jumpers...............................................................18
3.3 COM2 RS-232/422/485 Jumper setting (J3/J4/J5 Located
on internal motherboard).................................................19
Table 3.1 COM2 RS-232/422/485 Jumper setting.19
3.4 LCD Power Jumper Setting (J6).....................................19
Table 3.2 LCD Power Setting (J6).........................20
3.5 Installing the DDR SDRAM Memory Module...............20
3.6 Installing a Compact Flash Card.....................................20
3.7 Installing the 2.5" Hard Disk Drive (HDD)....................23
3.8 Connecting Power...........................................................23
ARK-3384 User Manual x