ARIS Design Platform: Advanced Process Modelling and Administration

427 Pages·2008·10.15 MB·English

by  Rob Davis (auth.)

ARIS Design Platform
Related titles:

ARIS Design Platform: Getting Started with BPM
Rob Davis and Eric Brabänder
978-1-84628-612-4

Business Process Modelling with ARIS: A Practical Guide
Rob Davis
978-1-85233-434-5
Rob Davis

ARIS Design Platform

Advanced Process Modelling and Administration
Rob Davis
BT OneIT
British Telecommunications plc
UK

ISBN: 978-1-84800-110-7 e-ISBN: 978-1-84800-111-4
DOI 10.1007/978-1-84800-111-4

British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library

Library of Congress Control Number: 2008926119

© Springer-Verlag London Limited 2008
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Springer Science+Business Media
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DEDICATION

For Sally,
who makes this all worthwhile.

Acknowledgements
I would like to thank all my colleagues at BT, many of whose ideas have contrib-
uted to the store of knowledge I have built up and which has enabled me to write
this book. In particular to Ordelia Sansford for reviewing some of the chapters.
Also thanks to the staff at IDS Scheer in Germany and the UK who have pro-
vided much help and assistance. In particular Andrea Albrecht and Britta Hilt for
arranging for people to review parts of the book and especially to reviewers in-
cluding: Christina Reinshagen, Philipp Lahmé and Hans Maas. Further thanks to
Britta Hilt for providing previews of ARIS 7.1.
Thanks also to Eric Brabänder for working with me on the previous book. He
didn’t join me on this book and I missed his support and our late night voicecon-
ferences.
I would like thank Springer-Verlag for the opportunity to publish the book. In
particular Beverley Ford for her continued enthusiasm for ARIS books; to Cath-
erine Brett for all her help and support, and to Frank Ganz for his assistance on the
book layout.
I would also like to thank IDS Sheer AG for permission to reproduce screen
shots of the ARIS Platform and to use figures and text from ARIS promotional
and technical documentation.
Finally I would like to thank Sally for putting up with me for a second year of
book writing.

Rob Davis

Contents
Acknowledgements..............................................................................................vii
Chapter 1 Introduction.................................................................................1
1.1 Introduction to the ARIS Platform.........................................................1
1.2 What’s in this Book...............................................................................3
1.3 How to Use this Book............................................................................5
1.4 References..............................................................................................6
1.5 Icons Used in This Book........................................................................6
1.6 Conventions Used in this Book..............................................................7
Chapter 2 Before You Start Modelling........................................................9
2.1 Objectives for Modelling.......................................................................9
2.1.1 Why Are You Modelling?...........................................................10
2.1.2 What Are You Modelling?..........................................................10
2.1.3 Who Are You Modelling?...........................................................12
2.1.4 When Are You Modelling?.........................................................13
2.2 Modelling Requirements......................................................................14
2.3 Key Principles......................................................................................16
Chapter 3 Process Capture and Modelling...............................................17
3.1 Introduction..........................................................................................17
3.2 Modelling in Teams.............................................................................17
3.3 Modelling Standards............................................................................18
3.4 Process Modelling................................................................................19
3.4.1 Model Structure...........................................................................19
3.4.2 Libraries and Processes...............................................................20
3.4.3 What Models to Use....................................................................21
3.5 Process Capture....................................................................................22
3.5.1 Process Capture Using ARIS......................................................22
3.5.2 A Two-Stage Approach to Process Capture................................23
3.6 Verification and Validation..................................................................26
3.7 Roles and Responsibilities...................................................................27
3.7.1 Process Stakeholder.....................................................................29
3.7.2 Information Gatherer...................................................................29
3.7.3 Process Designer.........................................................................29
3.7.4 Process Modeller.........................................................................30
3.7.5 Model Librarian..........................................................................30
3.7.6 Model Verifier.............................................................................30
3.7.7 Model Validator..........................................................................31