Anticipating, Understanding and Preparing for New Rules for a New Mobile World RAMP Advanced Commerce and Mobile Retail Services Summit April 4, 2012 Andrew Lorentz James Mann Randy Gainer Ronnie London Contents Overview of mobile payments ecosystem Financial privacy requirements Data security and PCI compliance Mobile communications regulation Overview of Mobile Payments Ecosystem Players in the mobile ecosystem App Issuers Issuing Processors Acquiring App Developers Banks Processor Chip/Handset TSM Payment Network Manufacturers MNO Consumer Acquirer Merchant “You have banks competing with carriers competing with Apple and Google, and it’s pretty much a goat rodeo until someone sorts it out.” Drew Sievers, chief executive of mFoundry. Goat rodeo Major deal points… Who contracts with whom? What revenue model? Greed and fear, but mostly fear(?) Who controls customer? Parallel customer relationships? Who is providing services to whom (if anyone…) Start-up costs: who pays to motivate adoption? NOW, NEGOTIATE when there is no common language among participants: must translate among technology, banking, mobile network operators, and retailer players Major regulatory issue (I)- who regulates? Existing banking regulators may predominate (Federal Reserve, FDIC, OCC, NCUA) State financial services regulators (and maybe Attorneys General) FCC for billing and consumer protection State public utility commissions(?) New CFPB for consumer protection, backed up by FTC Major regulatory issue (II) – what laws apply? It depends… Bank or money transmitter-issued instruments approach ---- consumer financial services law – Electronic Fund Transfer Act/Regulation E – Truth in Lending Act/Equal Credit Opportunity Act/Regulations Z and B – State Money Services Acts – Other laws and rules: Bank Secrecy Act, Bank Service Company Act, payment network rules, (privacy, security, and marketing to come) Carrier approach --- Cramming, Truth in Billing Financial Privacy Requirements Financial Privacy Requirements The landscape: – GLBA – FCRA – Other : • State laws (e.g., SB1) • Canadian/EU law
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