T U R K I S H A I R L I N E S A n n u A l R e p o R t 2 0 1 3 TURKISH AIRLINES HEADQUARTERS Atatürk Hava Limanı Yeşilköy 34149 Istanbul/Turkey Tel: +90212 463 6363 Fax: +90212 465 2121 Reservation: 444 0849 [email protected] (Investor Relations) AnnuAl RepoRt 2013 In 2013 TurkIsh AIrlInes Income from Sales The sales increased by 19.3% over the previous year to USD 9.8 billion. USD 9.8 Billions 19% Gross operating profit amounted to USD 657.5 million and net profit reached USD 357 million. EBITDAR Turkish Airlines registered a steady profit performance for the last seven years and USD 1.8 Billions 18% achieved a 17.6% EBITDAR margin. Total Passengers In 2013 Turkish Airlines carried 28.2 million international and 20.1 million domestic 48.3 Millions 24% passengers; which results in a total of 48.3 million passengers. Passenger Load Factor In spite of capacity increase of 21.1%, passenger load factor increased by 1.6 pt to 79.0% 1.6 pt 79.0% in 2013. Turkish Airlines has been named as the ‘Airline of the Year’ at this year’s CAPA (Center for Asia Pasific Aviation) Aviation R A Awards for Excellence. The title is given E Y to the carrier that has had the greatest E H impact on the development of the airline T F industry, established itself as a leader O and is a benchmark for others to follow. E N I Turkish Airlines has established itself as L R a formidable competitor in a geographic AI region that boasts many of the world’s leading airlines. With the world’s largest flight network, Turkish Airlines flies to 200 international destinations from its Istanbul hub. Turkish Airlines has been named as the ‘Airline of the Year’ at this year’s CAPA Aviation Awards for Excellence. The title is given to the carrier that has had the greatest impact on the development of the airline industry, established itself as a leader and is a benchmark for others to follow. Turkish Airlines has received the Skytrax E P O “Best Airline in Europe” award for the R U third year running. As an internationally E recognized brand, executing industrial N I surveys independent of commercial E N I concerns, Skytrax annually presents L R awards to airline companies, based on their AI performance. During the 10 month survey T S E period, airline customers from over 160 B different nationalities participated in this customer satisfaction survey. By adding ‘Flying Chef’ service for Business Class passengers on its long flights, Turkish Airlines has been also named as the winner in the category, “Best Business Class Catering”. While expanding our flight network, we also put emphasis on increasing quality. Crowned with Skytrax “Best Airline in Europe” award for the third time successively, we share our accomplishments with all our customers. By the end of 2013, Turkish Airlines has K R flown to 245 destinations, while increasing O W passenger numbers by 23.6% to 48.3 T E million. Within the next decade 100 new N T destinations are planned. Turkish Airlines H G aims at increasing the number of aircrafts to I L F over 400 by 2020. By the end of 2013, Turkish R E Airlines introduced 26 new destinations and D A upgraded the number of flight points to 245 E L in 105 countries. The Company’s international destinations coverage is greater than any other airline in the world. New Destinations opened in 2013 LIBREVILLE COLOMBO HOUSTON AQABA KUALA LUMPUR FRIEDRICHSHAFEN SANTIAGO DE COMPOSTELA MALTA SALZBURG EL KASIM MARSEILLE CONSTANZA TALINN VILNIUS LUXEMBURG KATHMANDU MAZAR-I-SHARIF LAHOR KANO NDJAMENA ÇORLU ISPARTA KASTAMONU BİNGÖL ŞIRNAK KOCAELİ
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