AnnuAl RepoRt 2013 TURKISH AIRLINES Annu A l Repo R t 2013

164 Pages·2014·5.33 MB·English

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TURKISH AIRLINES HEADQUARTERS
Atatürk Hava Limanı Yeşilköy 34149 Istanbul/Turkey
Tel: [phone] Fax: [phone]
Reservation: 444 0849
[email protected] (Investor Relations) AnnuAl RepoRt 2013

In 2013
TurkIsh AIrlInes
Income from Sales The sales increased by 19.3% over the
previous year to USD 9.8 billion.
USD 9.8 Billions 19% Gross operating profit amounted to
USD 657.5 million and net profit reached
USD 357 million.
EBITDAR Turkish Airlines registered a steady profit
performance for the last seven years and
USD 1.8 Billions 18%
achieved a 17.6% EBITDAR margin.
Total Passengers In 2013 Turkish Airlines carried 28.2 million
international and 20.1 million domestic
48.3 Millions 24%
passengers; which results in a total of 48.3
million passengers.
Passenger Load Factor In spite of capacity increase of 21.1%,
passenger load factor increased by 1.6 pt to
79.0% 1.6 pt
79.0% in 2013.

Turkish Airlines has been named as the
‘Airline of the Year’ at this year’s CAPA
(Center for Asia Pasific Aviation) Aviation R
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Awards for Excellence. The title is given E
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to the carrier that has had the greatest E
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impact on the development of the airline T

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industry, established itself as a leader O

and is a benchmark for others to follow. E
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Turkish Airlines has established itself as L
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a formidable competitor in a geographic AI
region that boasts many of the world’s
leading airlines. With the world’s largest
flight network, Turkish Airlines flies to
200 international destinations from its
Istanbul hub.
Turkish Airlines has been
named as the ‘Airline of
the Year’ at this year’s
CAPA Aviation Awards
for Excellence. The title
is given to the carrier
that has had the greatest
impact on the development
of the airline industry,
established itself as a
leader and is a benchmark
for others to follow.

Turkish Airlines has received the Skytrax E
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“Best Airline in Europe” award for the
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third year running. As an internationally
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recognized brand, executing industrial N
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surveys independent of commercial E
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concerns, Skytrax annually presents L
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awards to airline companies, based on their AI

performance. During the 10 month survey T
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period, airline customers from over 160
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different nationalities participated in this
customer satisfaction survey. By adding
‘Flying Chef’ service for Business Class
passengers on its long flights, Turkish
Airlines has been also named as the winner
in the category, “Best Business Class
Catering”.
While expanding our flight
network, we also put emphasis
on increasing quality. Crowned
with Skytrax “Best Airline in
Europe” award for the third
time successively, we share
our accomplishments with all
our customers.

By the end of 2013, Turkish Airlines has K

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flown to 245 destinations, while increasing O
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passenger numbers by 23.6% to 48.3 T
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million. Within the next decade 100 new N

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destinations are planned. Turkish Airlines H
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aims at increasing the number of aircrafts to I
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over 400 by 2020. By the end of 2013, Turkish
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Airlines introduced 26 new destinations and
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upgraded the number of flight points to 245
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in 105 countries. The Company’s international
destinations coverage is greater than any
other airline in the world.
New Destinations opened in 2013
LIBREVILLE
COLOMBO
HOUSTON
AQABA
KUALA LUMPUR
FRIEDRICHSHAFEN
SANTIAGO DE COMPOSTELA
MALTA
SALZBURG
EL KASIM
MARSEILLE
CONSTANZA
TALINN
VILNIUS
LUXEMBURG
KATHMANDU
MAZAR-I-SHARIF
LAHOR
KANO
NDJAMENA
ÇORLU
ISPARTA
KASTAMONU
BİNGÖL
ŞIRNAK
KOCAELİ