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322 Pages·2015·17.34 MB·English
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BMSD 2015 Proceedings of the Fifth International Symposium on Business Modeling and Software Design Milan, Italy 6-8 July 2015 Organized by IICREST - Interdisciplinary Institute for Collaboration and Research on Enterprise Systems and Technology Co-Organized by Politecnico di Milano Cooperating Organizations: AUTH - Aristotle University of Thessaloniki CTIT - the Center for Telematics and Information Technology of University of Twente IMI - the Institute of Mathematics and Informatics of Bulgarian Academy of Sciences SIKS - the Dutch Research School for Information and Knowledge Systems AMAKOTA Ltd. Technical Co-Sponsorship by BPM-D Copyright © 2015 SCITEPRESS - Science and Technology Publications All rights reserved Edited by Boris Shishkov Graphics Production by Bozhana Yankova Compiled in Portugal Printed in Bulgaria ISBN: 978-989-758-111-3 Depósito Legal: 391662/15 http://www.is-bmsd.org BRIEF CONTENTS KEYNOTE SPEAKERS ..................................................................................................................... IV CHAIR AND PROGRAM COMMITTEE ................................................................................................ V BEST PAPERS SELECTION ........................................................................................................... VIII FOREWORD .................................................................................................................................... IX CONTENTS .................................................................................................................................. XIII III KEYNOTE SPEAKERS Barbara Pernici Politecnico di Milano Italy Marijn Janssen Delft University of Technology The Netherlands IV CHAIR AND PROGRAM COMMITTEE CHAIR Boris Shishkov, Bulgarian Academy of Sciences / IICREST, Bulgaria PROGRAM COMMITTEE Hamideh Afsarmanesh, University of Amsterdam, Frances Brazier, Delft University of Technology, The Netherlands The Netherlands Marco Aiello, University of Groningen, The Barrett Bryant, University of North Texas, USA Netherlands Cinzia Cappiello, Politecnico di Milano, Italy Mehmet Aksit, University of Twente, The Jorge Cardoso, University of Coimbra, Portugal Netherlands Kuo-Ming Chao, Coventry University, UK Antonia Albani, University of St. Gallen, Switzerland Ruzanna Chitchyan, University of Leicester, UK Ognyan Andreev, Technical University of Sofia, Samuel Chong, Capgemini, UK Bulgaria Dimitar Christozov, American University in Danilo Ardagna, Politecnico di Milano, Italy Bulgaria - Blagoevgrad, Bulgaria Paulo Anita, Delft University of Technology, The José Cordeiro, Polytechnic Institute of Setúbal, Netherlands Portugal Rumen Arnaudov, Technical University of Sofia, Dumitru Dan Burdescu, University of Craiova, Bulgaria Romania Colin Atkinson, University of Mannheim, Germany Joop De Jong, University of Applied Sciences Utrecht, The Netherlands Paris Avgeriou, University of Groningen, The Netherlands Jan L. G. Dietz, Delft University of Technology, The Netherlands Csaba Boer, TBA, The Netherlands Teduh Dirgahayu, Universitas Islam Indonesia, Boyan Bontchev, Sofia University St. Kliment Indonesia Ohridski, Bulgaria V PROGRAM COMMITTEE (CONT.) Lyubka Doukovska, Bulgarian Academy of Sciences, Jelena Marincic, University of Twente, The Bulgaria Netherlands Chiara Francalanci, Politecnico di Milano, Italy Michele Missikoff, Institute for Systems Analysis and Computer Science, Italy Boris Fritscher, University of Applied Sciences Western Switzerland, Switzerland Dimitris Mitrakos, Aristotle University of Thessaloniki, Greece J. Paul Gibson, T&MSP - Telecom & Management SudParis, France Preslav Nakov, Qatar Computing Research Institute - Qatar Foundation, Qatar Arash Golnam, Business School Lausanne, Switzerland Ricardo Neisse, European Commission Joint Research Center, Italy Rafael Gonzalez, Javeriana University, Colombia Bart Nieuwenhuis, University of Twente, The Clever Ricardo Guareis de Farias, University of São Netherlands Paulo, Brazil Selmin Nurcan, University Paris 1 Pantheon Jens Gulden, University of Duisburg-Essen, Germany Sorbonne, France Markus Helfert, Dublin City University, Ireland Olga Ormandjieva, Concordia University, Canada Philip Huysmans, University of Antwerp, Belgium Mike Papazoglou, Tilburg University, The Netherlands Ilian Ilkov, IBM, The Netherlands Marcin Paprzycki, Polish Academy of Sciences, Ivan Ivanov, SUNY Empire State College, USA Poland Dmitry Kan, AlphaSense Inc., Finland Oscar Pastor, Universidad Politécnica de Valencia, Dimitris Karagiannis, University of Vienna, Austria Spain Marite Kirikova, Riga Technical University, Latvia Doncho Petkov, Eastern Connecticut State University, USA José Paulo Leal, University of Porto, Portugal Plamen Petkov, Dublin City University, Ireland Kecheng Liu, University of Reading, UK Henderik Proper, Luxembourg Institute of Science Leszek Maciaszek, Wroclaw University of and Technology, Grand Duchy of Luxembourg Economics, Poland / Macquarie University, Australia Ricardo Queirós, IPP, Portugal VI PROGRAM COMMITTEE (CONT.) Jolita Ralyte, University of Geneva, Switzerland Bedir Tekinerdogan, Bilkent University, Turkey Gil Regev, EPFL / Itecor, Switzerland Yasar Tonta, Hacettepe University, Turkey Wenge Rong, Beihang University, China Roumiana Tsankova, Technical University of Sofia, Bulgaria Ella Roubtsova, Open University, The Netherlands Marten van Sinderen, University of Twente, The Irina Rychkova, University Paris 1 Pantheon Netherlands Sorbonne, France Maria Virvou, University of Piraeus, Greece Shazia Sadiq, University of Queensland, Australia Roel Wieringa, University of Twente, The Mladen Savov, Bulgarian Academy of Sciences, Netherlands Bulgaria Fons Wijnhoven, University of Twente, The Valery Sokolov, Yaroslavl State University, Russia Netherlands Richard Starmans, Utrecht University, The Shin-Jer Yang, Soochow University, Taiwan Netherlands Benjamin Yen, University of Hong Kong, China Cosmin Stoica Spahiu, University of Craiova, Romania Fani Zlatarova, Elizabethtown College, USA Coen Suurmond, RBK Group, The Netherlands VII BEST PAPERS SELECTION The authors of around ten selected papers presented at BMSD 2015 will be invited by Springer-Verlag to submit revised and extended versions of their papers for publication in a Springer LNBIP Series book VIII FOREWORD Using business / enterprise models as a basis for software generation is receiving much attention and that particular role of business models is three-fold: (a) reaching an adequate integration of the software system in its enterprise (real-life) context; (b) achieving an enterprise-software traceability; (c) possibly identifying re-usable business modeling constructs and relating them to corresponding software components. Hence, we argue that an information system can only be adequate if properly restricted by a business model, since this justifies the link to the real-life context. A business model in turn is not only about the business processes and their management but also about the ways value is created, delivered, and captured. That all brings together technical disciplines (such as informatics), economic disciplines (such as management), and social disciplines (such as psychology) – those are brought together in the challenge of adequately delivering (complex) technology-enabled services to real-life customers. Thus, developing ADAPTABLE INFORMATION SYSTEMS is considered important because of the constantly changing real-life environment to which (as explained above) the information system should conform. “Towards Adaptable Information Systems” is the theme of BMSD 2015 – the Fifth International Symposium on Business Modeling and Software Design, and the scientific areas of interest to the symposium are: (a) business models and requirements; (b) business models and services; (c) business models and software; (d) information systems architectures. Further, there are two application-oriented special sessions, namely: a special session on IT Solutions for Healthcare and a special session on Intelligent Applications of InterCriteria Decision Making Analysis. Those special sessions are bringing additional practice-driven value to the symposium. In considering the above-mentioned areas, it is important to stress the interdisciplinary drive of BMSD - business modeling and software design. We consider business models from the perspective of their restricting software specification and we consider software design as (ideally) stemming from underlying business models. Business models are not only about reflecting entities, processes, and rules at enterprise level but also about capturing human feelings, beliefs, intentions, and commitments. As for software specifications, they are based on algorithms and measurable inputs, and assume technical complexity. Hence, reflecting business models in software specifications is not trivial: (i) a number of real-life human issues are to restrict the software (otherwise it would not fit its real-life context); (ii) at the same time, in developing software, one would inevitably get technically restricted by the platforms and technologies chosen to be used. How to balance between (i) and (ii) has been widely researched during the past 15 years but we still miss a definitive and widely accepted approach on that. Model-driven engineering (through its MDA "realization") is not a solution because it assumes as "starting point" a computation-independent model of the software system-to-be but real-life human aspects (as discussed above) are not captured. Service- oriented computing is not giving the answer too even though it "justifies" the challenge on balancing between (i) and (ii), by letting users compose services at high level (not being aware of the underlying technical complexity) while the services themselves are being realized by implemented software components - it is obviously impossible to guarantee that all the user IX

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