AliMe Bot Platform - Alibaba’s Personal Intelligent Assistant Alibaba Group – Intelligent Innovation Division ——Haiqing Chen(Hunter) Outline n AliMe Bot Platform Introduction n Intelligent Interaction Technical Practice n Look Forward to The Future Outline n AliMe Bot Platform Introduction n Intelligent Interaction Technical Practice n Look Forward to The Future AliMe Bot Platform Introduction Customer Service Customer Service Cloud Service Platf 3rd Enterprise Merchant Alibaba orm party Self Cloud Outsource Outsource Support Service Chatbot Platform Self Support n Upgrading of service: From manpower to intelligence plus manpower n Upgrading of field: From Ali inside to merchants and enterprises AliMe Bot Platform Introduction AliMe bot platform is a complete set of intelligent human-computer interaction solution. • Face to three domains solutions: • AliMe Assistant: Platform solution for Alibaba business • TiMi: Platform solution for Merchants ofTaobao • Bee Bot: Platform solution for enterprises, ISVetc. • Supportingtwo types of infrastructures: • SaaS: Front to end solution,a whole chatbot system includingchat UI • PaaS: SupplyAI interfaces capabilityfor developers to help build their systems AliMe Bot Platform Introduction Alibaba Merchant Enterprise SaaS SaaS PaaS SaaS SaaSorPaaS Wang Travel B2B Logistics DingTalk Oversea Xiang Qianniu Taobao Tmall Platform Second- Other Youku Other AliCloud IOT hand Super AliMe Different Domains of AliMeAssistants Assistant TiMi Bee Bot Platform AliMeAssistantPlatform Configuration Smart Knowledge ChatbotQA Platform BotFramework AI Boost Platform Base ChatbotApplication Platform Algorithm ComponentPlatform Data Platform AliMe Bot Platform Introduction AliMe Assistant • Covered Areas: • Customer Service • Shopping Guide • General Assistant Application • Chit Chat • Activity Operation • …… AliMe Bot Platform Introduction TiMi • Features: • General ontology model for all categories: logistics field • Industry ontology model: mobile phone, clothing etc. • General QA model AliMe Bot Platform Introduction Bee Bot Platform • Features: • This is a whole solution for 3rd party,i.e. enterprise,ISV etc. • Smart knowledge base to fullfill knowledges Outline n AliMe Bot Platform Introduction n Intelligent Interaction Technical Practice n Look Forward to The Future
Description: