® Alcatel-Lucent VitalQIP DNS/DHCP & IP MANAGEMENT SOFTWARE | RELEASE 7.2 INSTALLATION GUIDE 190-409-043R7.2 Alcatel-Lucent - Proprietary This document contains proprietary information of Alcatel- JULY 2009 Lucent and is not to be disclosed or used except in accordance with applicable agreements. ISSUE 4 Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners.. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright © 2008 Alcatel-Lucent. All Rights Reserved. Contains proprietary/trade secret information which is the property of Alcatel-Lucent and must not be made available to, or copied or used by anyone outside Alcatel-Lucent without its written authorization. Not to be used or disclosed except in accordance with applicable agreements. Trademarks All trademarks and service marks specified herein are owned by their respective companies. Licenses Refer to Appendix C, “Third party software license statements” for a complete description of all software licenses used to develop this product. Contents About this document Purpose ......................................................................................................................................................xiii Reason for reissue .....................................................................................................................................xiii Intended audience ......................................................................................................................................xvi Supported systems .....................................................................................................................................xvi How to use this document .........................................................................................................................xvi Conventions used .....................................................................................................................................xviii Training support ........................................................................................................................................xix Technical support ......................................................................................................................................xix How to order ................................................................................................................................................xx How to comment .........................................................................................................................................xx Part I: Sybase 1 Introduction Installation overview Available types of installations ..................................................................................................................1-2 Recommended order to install VitalQIP components ...............................................................................1-3 2 Install Sybase database Sybase database Overview ...................................................................................................................................................2-2 Sybase pre-installation tasks .....................................................................................................................2-2 Install Sybase database ..............................................................................................................................2-7 UNIX: Configure the database ................................................................................................................2-25 Windows: Configure the database ...........................................................................................................2-29 Test connectivity to Sybase .....................................................................................................................2-34 Sybase client Overview .................................................................................................................................................2-36 Install the Sybase client ...........................................................................................................................2-37 UNIX: Configure and check the connectivity to the database ................................................................2-45 ............................................................................................................................................................................................................................................................ 190-409-043R7.2 Alcatel-lucent - Proprietary ii i Issue 4 July 2009 See notice on first page. 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Windows: Configure and check connectivity to the database .................................................................2-47 Uninstall Sybase Overview .................................................................................................................................................2-49 UNIX: Uninstall Sybase ..........................................................................................................................2-50 Windows: Uninstall Sybase ....................................................................................................................2-52 3 VitalQIP requirements Background Overview ...................................................................................................................................................3-2 VitalQIP pre-installation requirements Overview ...................................................................................................................................................3-3 4 Install VitalQIP enterprise server Enterprise server installation overview .....................................................................................................4-2 Enterprise server pre-installation checklist ...............................................................................................4-2 Install the VitalQIP enterprise server ........................................................................................................4-5 5 Install VitalQIP remote server Remote server installation overview .........................................................................................................5-2 Remote server pre-installation checklist ...................................................................................................5-3 Install the VitalQIP remote server .............................................................................................................5-5 Install the VitalQIP remote server as a secondary server to a non-managed DNS server ......................5-21 6 Install VitalQIP web client interface Web client installation overview ...............................................................................................................6-2 Web client pre-installation checklist .........................................................................................................6-2 Install the VitalQIP web client interface ...................................................................................................6-5 7 Install VitalQIP GUI client GUI client installation overview ...............................................................................................................7-2 GUI client pre-installation checklist .........................................................................................................7-2 Install the VitalQIP GUI client ..................................................................................................................7-5 8 Install VitalQIP Distributed Services VitalQIP Distributed Services installation overview ................................................................................8-2 VitalQIP Distributed Services pre-installation checklist ..........................................................................8-2 Install the VitalQIP Distributed Services ..................................................................................................8-5 ............................................................................................................................................................................................................................................................ iv Alcatel-lucent - Proprietary 190-409-043R7.2 See notice on first page. Issue 4 July 2009 Contents ............................................................................................................................................................................................................................................................ 9 VitalQIP configuration Sybase configuration Sybase modifications after VitalQIP installation ......................................................................................9-2 VitalQIP configuration on a Windows platform Modifications after VitalQIP installation ..................................................................................................9-8 Enable a blocked Tomcat self-signed certificate .....................................................................................9-11 Increase Tomcat server memory allocation .............................................................................................9-17 VitalQIP configuration on a UNIX platform Modifications after VitalQIP installation ................................................................................................9-21 .................................................................................................................................................................9-25 Part II: Oracle 11 Introduction Installation overview Available types of installations ................................................................................................................11-2 Recommended order to install VitalQIP components .............................................................................11-3 12 Oracle requirements Oracle pre-installation requirements Recommendations for Oracle ..................................................................................................................12-2 Set up Oracle ...........................................................................................................................................12-4 13 VitalQIP requirements Background Overview .................................................................................................................................................13-2 VitalQIP pre-installation requirements Overview .................................................................................................................................................13-3 14 Install VitalQIP enterprise server Enterprise server overview ......................................................................................................................14-2 Enterprise server pre-installation checklist .............................................................................................14-2 Install the VitalQIP enterprise server ......................................................................................................14-5 15 Install VitalQIP remote server Remote server installation overview .......................................................................................................15-2 Remote server pre-installation checklist .................................................................................................15-3 ............................................................................................................................................................................................................................................................ 190-409-043R7.2 Alcatel-lucent - Proprietary v Issue 4 July 2009 See notice on first page. 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Install the VitalQIP remote server ...........................................................................................................15-5 Install the VitalQIP remote server as a secondary server to a non-managed DNS server ....................15-22 16 Install VitalQIP web client interface Web client installation overview .............................................................................................................16-2 Web client pre-installation checklist .......................................................................................................16-2 Install the VitalQIP web client interface .................................................................................................16-5 17 Install VitalQIP GUI client VitalQIP GUI client installation overview ..............................................................................................17-2 VitalQIP GUI client pre-installation checklist ........................................................................................17-2 Install the VitalQIP GUI client ................................................................................................................17-5 18 Install VitalQIP Distributed Services VitalQIP Distributed Services installation overview ..............................................................................18-2 VitalQIP Distributed Services pre-installation checklist ........................................................................18-2 Install the VitalQIP Distributed Services ................................................................................................18-5 19 VitalQIP configuration VitalQIP configuration on a Windows platform Modifications after VitalQIP installation ................................................................................................19-2 Enable a blocked Tomcat self-signed certificate .....................................................................................19-5 Increase Tomcat server memory allocation ...........................................................................................19-11 VitalQIP configuration on a UNIX platform Modifications after VitalQIP installation ..............................................................................................19-15 Part III: Console and template installations 20 Console and template installations Console installation Overview .................................................................................................................................................20-2 Install VitalQIP with console installation ...............................................................................................20-3 Template installation Overview .................................................................................................................................................20-5 Install VitalQIP using a template ............................................................................................................20-6 ............................................................................................................................................................................................................................................................ vi Alcatel-lucent - Proprietary 190-409-043R7.2 See notice on first page. 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Part IV: Upgrade VitalQIP 21 Upgrade VitalQIP enterprise server Upgrade the VitalQIP enterprise server ...................................................................................................21-2 22 Upgrade VitalQIP remote server Upgrade the VitalQIP remote server .......................................................................................................22-2 23 Upgrade VitalQIP web client interface Install the VitalQIP web client interface .................................................................................................23-2 24 Upgrade VitalQIP GUI client Install the VitalQIP GUI client ................................................................................................................24-2 25 Upgrade VitalQIP Distributed Services Upgrade the VitalQIP Distributed Services .............................................................................................25-2 26 Upgrade VitalQIP from a pre 7.2 release to the current release Upgrading to VitalQIP 7.2 ......................................................................................................................26-2 Upgrading to Sybase 15.0.2 ....................................................................................................................26-4 Overlaying Sybase 15.0.2 over Sybase 15.0.1 ......................................................................................26-14 Upgrading to Oracle 10gR2 ..................................................................................................................26-20 Upgrading the VitalQIP enterprise server .............................................................................................26-23 A Uninstall VitalQIP Uninstall VitalQIP Uninstall overview ....................................................................................................................................A-2 UNIX: Uninstall VitalQIP ........................................................................................................................A-3 Windows: Uninstall VitalQIP ...................................................................................................................A-5 B Troubleshooting Error logging in (as qipman) on a Windows server ...................................................................................B-1 Unable to start VitalQIP Service (other than DNS) ..................................................................................B-2 Unable to start DNS Service .....................................................................................................................B-2 Login Service not automatically starting ..................................................................................................B-3 C Third party software license statements Third party open source licensed software Activation ..................................................................................................................................................C-4 Apache (Ant, Log4j, Tomcat, Xalan and Xerces) .....................................................................................C-4 Apache Jakarta (BSF, ORO, Tapestry, and Velocity) ................................................................................C-4 ............................................................................................................................................................................................................................................................ 190-409-043R7.2 Alcatel-lucent - Proprietary vi i Issue 4 July 2009 See notice on first page. 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Apache Jakarta Commons (BeanUtils, Codec, Collections, Digester, Discovery, FileUpload, IO, HTTPClient, Lang, Logging, and Validator) ............................................................................................C-4 Asm ...........................................................................................................................................................C-4 BeanShell ..................................................................................................................................................C-5 Bind ...........................................................................................................................................................C-5 Bouncy Castle ...........................................................................................................................................C-5 C3p0 ..........................................................................................................................................................C-6 Castor ........................................................................................................................................................C-6 cglib ...........................................................................................................................................................C-6 Dom4j ........................................................................................................................................................C-6 editFTPj .....................................................................................................................................................C-7 ehcache ......................................................................................................................................................C-7 Ethereal .....................................................................................................................................................C-7 Eclipse IDE ...............................................................................................................................................C-7 fdsapi .......................................................................................................................................................C-10 Fetchmail .................................................................................................................................................C-10 Firefox .....................................................................................................................................................C-10 Ganymed .................................................................................................................................................C-11 Gcc-GNU C Library ................................................................................................................................C-12 gSOAP .....................................................................................................................................................C-12 Hibernate .................................................................................................................................................C-21 iText .........................................................................................................................................................C-21 JAMon .....................................................................................................................................................C-21 Jasper Reports .........................................................................................................................................C-22 Java Service Wrapper ..............................................................................................................................C-22 java tar .....................................................................................................................................................C-22 javolution .................................................................................................................................................C-22 JDOM ......................................................................................................................................................C-23 jfreechart .................................................................................................................................................C-24 JRE (AIX, HP, Linux, Sun and Windows) ..............................................................................................C-24 Jython ......................................................................................................................................................C-24 Kerberos ..................................................................................................................................................C-26 LDAP SDK .............................................................................................................................................C-26 LDAP Java SDK .....................................................................................................................................C-27 ............................................................................................................................................................................................................................................................ vi ii Alcatel-lucent - Proprietary 190-409-043R7.2 See notice on first page. 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Monit .......................................................................................................................................................C-27 Net-SNMP ...............................................................................................................................................C-27 OpenSSL .................................................................................................................................................C-29 Perl ..........................................................................................................................................................C-32 Procmail ..................................................................................................................................................C-34 RealVNC .................................................................................................................................................C-34 SAAJ .......................................................................................................................................................C-34 Spring ......................................................................................................................................................C-34 Syslog-NG ...............................................................................................................................................C-34 Trove ........................................................................................................................................................C-34 Westhawk SNMP ....................................................................................................................................C-35 wsdl4j ......................................................................................................................................................C-35 XPP3 ........................................................................................................................................................C-36 XStream ...................................................................................................................................................C-37 Yum .........................................................................................................................................................C-37 General License Text Apache License .......................................................................................................................................C-38 BSD General License ..............................................................................................................................C-41 GNU GPL (General Public License) .......................................................................................................C-42 GNU LGPL (Lesser General Public License) .........................................................................................C-48 Mozilla Public License ............................................................................................................................C-54 SUN Microsystems License for J2RE .....................................................................................................C-63 SUN Public License ................................................................................................................................C-68 IN Index ............................................................................................................................................................................................................................................................ 190-409-043R7.2 Alcatel-lucent - Proprietary i x Issue 4 July 2009 See notice on first page. 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