Agile Readiness: Four Spheres of Lean and Agile Transformation

209 Pages·2015·1.07 MB·English

Agile Readiness
This book is dedicated to my dear wife Nance, and my children.
It is their support, dedication and encouragement through the years of my
education, teaching, long hours and late nights, and early mornings that
makes this work possible. I want to thank you all, and hope that each of you
may be encouraged as you work toward your dreams.
Thank you. Love, Tom.
This book is dedicated to my Savior, Jesus Christ, my sweet wife Pauline, and
my children Chrislyn, Jayden and Ethan. Their unconditional love is truly an
inspiration. My parents, Baskaran Daniel and Nirmala Daniel, need a special
mention since they taught me to crawl, walk and run.
Thank you. Love, Reuben.
Agile Readiness
Four Spheres of Lean and Agile
Transformation
ThomAS P. WiSe
and
Reuben DAnieL
© Thomas P. Wise and Reuben Daniel 2015
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system or transmited in any form or by any means, electronic, mechanical, photocopying,
recording or otherwise without the prior permission of the publisher.
Thomas P. Wise and Reuben Daniel have asserted their right under the Copyright, Designs
and Patents Act, 1988, to be identifed as the authors of this work.
Published by
Gower Publishing Limited Gower Publishing Company
Wey Court East 110 Cherry Street
Union Road Suite 3-1
Farnham Burlington, VT 05401-3818
Surrey, GU9 7PT USA
England
www.gowerpublishing.com
British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
ISBN: 978 1 4724 1743 5 (hbk)
ISBN: 978 1 4724 1744 2 (ebk – ePDF)
ISBN: 978 1 4724 1745 9 (ebk – ePUB)
Library of Congress Cataloging-in-Publication Data
Wise, Thomas P.
Agile readiness : four spheres of lean and agile transformation / by Thomas P. Wise and
Reuben Daniel.
pages cm
Includes bibliographical references and index.
ISBN 978-1-4724-1743-5 (hbk) -- ISBN 978-1-4724-1744-2 (ebook) --
ISBN 978-1-4724-1745-9 (epub) 1. Organizational change. 2. Teams in the workplace.
3. New products--Management. 4. Computer software--Development. I. Daniel, Reuben.
II. Title.
HD58.7.W574 2015
658.4’013--dc23
2014029832
Printed in the United Kingdom by Henry Ling Limited,
at the Dorset Press, Dorchester, DT1 1HD
Contents
List of Figures and Table vii
About the Authors ix
Foreword xi
Acknowledgements xvi
Introduction: As an Executive, What Do I Need? 1
1 Who’s Eating Your Lunch? 9
2 Myths and Common Pitfalls 15
3 Individual Behaviors That Enable 53
4 Team Roles and Responsibility 79
5 Management Governance: Process in Support of Agile
and Lean Readiness 93
6 Organizational Institutionalization 129
7 Lean Manufacturing: A Case in Study 147
Bibliography 165
Index 175
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List of Figures and Table
Figures
I.1 Four spheres of agile and lean transformation 2
I.2 Laying the foundation 4
2.1 Trend analysis of word searches from 2005 to 2014 16
2.2 Levers that improve agility 37
2.3 Communication options 48
5.1 The need for process transformation 96
5.2 Benefts of an agile transformation 96
5.3 Relationship between agile and lean 101
5.4 Heat maps provide immediate visual indication of strength
and weakness 102
5.5 Project complexity and governance 104
5.6 Four quadrant project chartering guide 107
5.7 Solutions need to account for the customer 108
6.1 Lean and agile are complimentary 139
6.2 Lean readiness categories 142
6.3 Agile readiness survey results 143
Table
2.1 Distribution of successful agile and lean implementation in
retrospective data 21
This page has been left blank intentionally
About the Authors
Dr Thomas P. Wise has a Ph.D. in Organizational Management from Capella
University with specialization in Information Technology Management
currently teaching part-time at Villanova University in the MS Engineering
Computer Science program, and part-time with the DeSales University in the
MBA and MSIS programs. His previous books include Trust in Virtual Teams
with Gower Publishing and a couple of works of fiction. As Director of Quality
Management for a major communications company, Dr Wise is responsible for
process improvement, problem-solving, internal consulting and assessments, as
well as quality assurance and metrics and reporting at the National Engineering
and Technical Operations National Test Lab in Pennsylvania, USA.
Dr Wise is a member in good standing with the American Society for
Quality (ASQ) in Millwaukee, Wisconsin, USA, and an ASQ certified Manager
of Quality and Organizational Excellence since 1997. Wise is also a certified
Management Professional (since 1998) with the Project Management Institute
Project located in Newtown Square Pennsylvania, USA. His education includes
a BS Organizational Management and a dual major in Human Resource
Management from the College of St. Francis, Joliet, Illinois, USA, and a Master’s
in Business Administration specialized in management from the University of
St. Francis, Joliet, Illinois. The author’s work experience includes work as an
internal quality consultant with a major commercial nuclear power electric
production company, and the development of quality programs for major
financial market producers. Dr Wise currently resides in the Philadelphia,
Pennsylvania area with his family.
As a quality professional in the industries of commercial nuclear, financial,
and mass media, experiences in project and quality management have led to an
interest in project, software and systems development, and quality, and the effect
these processes have on the human interests of trust and communication. Of
particular interest, and current research, is understanding the effect of a virtual
work environment in the areas of project, systems and software development,
and quality management has upon trust and communication. Current research
includes trust in virtual project teams in relation to the variable employee role
and the elements of virtuality.