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Advances in Management Research Mathematical Engineering, Manufacturing, and Management Sciences Series Editor: Mangey Ram, Professor, Assistant Dean (International Affairs), Department of Mathematics, Graphic Era University, Dehradun, India The aim of this new book series is to publish the research studies and articles that bring up the latest development and research applied to mathematics and its applica- tions in the manufacturing and management sciences areas. Mathematical tools and techniques are the strength of engineering sciences. They form the common founda- tion of all novel disciplines as engineering evolves and develops. The series includes a comprehensive range of applied mathematics and its application in engineering areas, such as optimization techniques, mathematical modeling and simulation, stochastic processes and systems engineering, safety-critical system performance, system safety, system security, high assurance software architecture and design, mathematical mod- eling in environmental safety sciences, finite element methods, differential equations, reliability engineering, and similar topics. Sustainable Procurement in Supply Chain Operations Edited by Sachin Mangla, Sunil Luthra, Suresh Jakar, Anil Kumar, and Nirpendra Rana Mathematics Applied to Engineering and Management Edited by Mangey Ram and S.B. Singh Mathematics in Engineering Sciences Novel Theories, Technologies, and Applications Edited by Mangey Ram For more information about this series, please visit: www.crcpress.com/Mathematical- Engineering-Manufacturing-and-Management-Sciences/book-series/CRCMEMMS Advances in Management Research Innovation and Technology Edited by Avinash K. Shrivastava, Sudhir Rana, Amiya Kumar Mohapatra, and Mangey Ram CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487–2742 © 2020 by Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed on acid-free paper International Standard Book Number-13 978-0-367-22688-6 (Hardback) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged, please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www. copyright.com (www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978–750–8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging‑in‑Publication Data Names: Shrivastava, Avinash K., editor. | Rana, Sudhir, editor. | Mohapatra, Amiya K., editor. | Ram, Mangey, editor. Title: Advances in management research: innovation and technology / edited by Avinash K. Shrivastava, Sudhir Rana, Amiya Kumar Mohapatra and Mangey Ram. Description: Boca Raton, FL: CRC Press/Taylor & Francis Group, 2020. | Series: Mathematical engineering, manufacturing, and management sciences | Includes bibliographical references and index. | Summary: “This book covers advancements across business domains in knowledge and informational management. It provides research trends in the fields of management, innovation, and technology, and is comprised of research papers that show applications of IT, analytics, business operations in industry, and in educational Institutions”—Provided by publisher. Identifiers: LCCN 2019032662 (print) | LCCN 2019032663 (ebook) | ISBN 9780367226886 (hardback; acid-free paper) | ISBN 9780429280818 (ebook) Subjects: LCSH: Management. | Operations research. | Commercial statistics. | Economics. | Investments. Classification: LCC HD31.2.A38 2020 (print) | LCC HD31.2 (ebook) | DDC 658.4/038—dc23 LC record available at https://lccn.loc.gov/2019032662 LC ebook record available at https://lccn.loc.gov/2019032663 Visit the Taylor & Francis Web site at www.taylorandfrancis.com and the CRC Press Web site at www.crcpress.com Contents Preface.......................................................................................................................ix Editor Biographies ....................................................................................................xi Chapter 1 Impact of Credit Access on Economic Empowerment of Married Women in Ethiopia .................................................................1 Manoj Kumar Mishra Chapter 2 Relationship between Work–Life Balance and Job Satisfaction of Reception and Concierge Employees in Five-Star Hotels in Colombo ..............................................................21 A. Chamaru De Alwis and Shavindri Lankeshni Samarasekera Chapter 3 The Evolution of Digital Platforms ....................................................41 Aneesh Zutshi, Tahereh Nodehi, Antonio Grilo, and Belma Rizvanović Chapter 4 Impact of Exchange Rate Movements and World Output on Indian Exports ....................................................................................51 Anisul M. Islam and Sudhir Rana Chapter 5 Information and Communication Technology as a Contingent Factor in India’s Economic Growth–Remittances Nexus ..................71 T. K. Jayaraman and Keshmeer Makun Chapter 6 Effects of Capital Adequacy on Operational Efficiency of Banks: Evidence from Bangladesh.....................................................91 Md. Nur Alam Siddik and Sajal Kabiraj Chapter 7 Time and Frequency Analysis Using the ARMA Model: Evidence from the Indian Stock Market ..........................................101 Nikita Chopra Chapter 8 Behavioural Biases and Trading Volume: Empirical Evidence from the Indian Stock Market ..........................................................115 Sunaina Kanojia, Deepti Singh, and Ashutosh Goswami v vi Contents Chapter 9 Leveraging Tacit Knowledge for Strategizing: Impact on Long-Term Performance ..................................................................127 Krishna Raj Bhandari and Sachin Kumar Raut Chapter 10 Analysis of Investors’ Perceptions of Mutual Fund Investment in the Context of the Delhi/NCR Region .........................................139 Gurinder Singh, Vikas Garg, and Shalini Srivastav Chapter 11 Measuring Customer Brand Equity and Loyalty: A Study of Fuel Retail Outlets in Lucknow ...................................................149 Shubhendra Singh Parihar and Ankit Mehrotra Chapter 12 Random Walk Hypothesis: Evidence from the Top 10 Stock Exchanges Using the Variance Ratio Test ..............................161 Madhu Arora, Miklesh Prasad Yadav, and Smita Mishra Chapter 13 Priority-Based Time Minimization Transportation Problem with Flow and Mixed Constraints .....................................171 Bindu Kaushal and Shalini Arora Chapter 14 ASEAN and India: Exploring the Progress and Prospects in Trade Relationship .......................................................................187 R. K. Sudan Chapter 15 Impact of Internationalization on Financial Performance: A Study of Family and Non-Family Firms ......................................195 Amit Kumar Singh, Amiya Kumar Mohapatra, Varda Sardana, and Shubham Singhania Chapter 16 The Role of a Responsible Global Citizen (Gitizen) in the 21st Century ................................................................................211 Robert Seinfield and Uchit Kapoor Chapter 17 Small and Medium-Sized Enterprise Networks and Their Contribution to Territorial Development ................................223 Amina Omrane Chapter 18 Influence of Branding of Financial Instruments on Investment Decisions: Mediating Role of Behavioral Biases ..........243 P. C. Sharma Contents vii Chapter 19 Proposed Model of Evaluating Entrepreneurial University Ecosystems from a Talent Development Perspective .......................265 Belma Rizvanović, Aneesh Zutshi, Tahereh Nodehi and Antonio Grilo Chapter 20 Research and Innovation in Teaching Pedagogy for Emerging Markets ............................................................................279 Soma Arora Index ......................................................................................................................291 Preface By breaking down the walls in R&D, firms have radically changed the nature and structure of products and services. Competitive forces have resulted in advance- ments in the methods by which organizations generate and deploy new products/ services and processes. One of the major areas of emphasis in recent years has been interdisciplinary research. Cross-disciplinary collaboration has become increas- ingly prominent in not only transforming business models, but also paving the way for organizational strategic decision makers to act in a timely manner. In today’s connected world all stand to gain from continuing research that fosters industrial practice, global outreach, and inclusive growth. Despite the growing recognition of the importance of multidisciplinary research across industries and sectors and the growing body of knowledge, there is limited synthesis of literature across the management, social sciences, and research and technology disciplines. Technology continues to change quickly, and companies are continuously investing in research to present new technologies. Thus, the focus on research innovation by academicians as well as practitioners. Therefore, it would be rational to explore advances that have taken place in management research and technology that can be of direct use to business organizations, practitioners, government policymakers, academicians, and society at large. This book is an endeavor to bring together diverse themes related to management practices, innovation, and technological advancement to advance the existing body of knowledge in both theoretical and managerial domains. The book act as acts as a platform to better understand the interactions between innovation and research and technology and the economy and society. The volume contains chapters on infor- mation and communication technology, digital platforms, economic empowerment, ASEAN, work–life balance, exchange rate movements, capital adequacy, time and frequency analysis, brand equity, transportation problems, and responsible global citizens from the scholars represented more than ten countries. We are grateful to all the authors for strengthening this volume with their research contributions and thankful for the reviewers for taking time from their busy sched- ules and providing valuable feedback. We really hope this volume will be useful to both academicians and practitioners and will act as a platform in providing informa- tion on management research, innovation, and technology under one umbrella. ix

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