The Pennsylvania State College The Graduate School Department of Psychology A STUDY OF THE RELATIONSHIPS BETWEEN CERTAIN COUNSELOR AND CLIENT CHARACTERISTICS IN CLIENT-CENTERED THERAPY A DISSERTATION by Manuel Aronson Submitted in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY August, l?5l y 1 Approved: Qu- u 3 f / v . / " Associate Professor of Psychology ^ A7, *f*/ Approved r/ ■ ^ Head of the Department ACKNOWLEDGEMENT I wish to express my deep and sincere appreciation to Dr. William U. Snyder who not only made many constructive suggestions concerning this investigation, but also contributed much to my development in the field of clinical psychology. I am similarly indebted to the members of my committee, Dr. Bruce V. Moore, Dr. Robert G. Bernreuter, Dr. Kinsley R. Smith and Professor Mary Jane Y/yland for their many helpful observations. Drs. C. C. Peters, Philip Ash and Dean Clyde have been most kind in offering a number of suggestions related to the statistical procedures in this investigation. I also appreciate the kindness of Dr. E. Lowell Kelly of the Univer sity of Michigan for his prompt and courteous cooperation concerning my request for permission to use the Rating Scale developed by his staff. Certainly without the cooperation of the members of the Psychology Research Group, the execution of the many details of this investigation would have been impossible. I am especially grateful to Mr. John Rakusin for his many excellent suggestions related to the organization and develop ment of tills study. I am also indebted to the four therapists who willingly volunteered themselves as the counselor subjects for this investigation. I realize and appreciate the fact that there are few people so intimately associated with each other who would willingly subject themselves to such close scrutiny Finally, I wish to thank my wife, Ruth Aronson, for her help on many of the editorial details related to the preparation of this manuscript. PREFACE Were it not for the combined efforts of a group of individuals, this study, as •well as a number of other independent investigations in psychotherapy would have been extremely difficult, if not impossible, to complete. In the Spring of 191+9 Dr. 'William U. Snyder and a group of interested graduate students met for the purpose of considering the initiation of a large scale research project in psychotherapy. During the ensuing year plans vfere formulated, scales constructed, and a testing battery selected. Shortly thereafter psychotherapy was begun with clients who were to become the subjects of this research project. The collection of the basic data was well on its way, although the tremendous tasks of transcribing recorded material, coding the interviews and judging the cases were yet to be com pleted. In the early months of 19f>l these tasks were finished, and the members of the group were prepared to pursue their individual investigations. A number of studies are in process or have been completed. In addition to the present investigation, one was concerned with the develop ment of counseling criteria, and another with the study of factors which differentiate clients who remained in therapy from those who dropped therapy. Tliree additional investigations were concerned with the process of psychotherapy, and another three studies were designed to test hypothoses relating to prediction which rounded out the efforts of the group. Through the cooperative efforts of the Psychotherapy Research Group, the Psychology Department, and the Psychological Clinic of The Pennsylvania State College, an extremely valuable pool of basic data has been collected. L'any studies in psychotherapy will be completed before the utility of this material has been exhausted. TABLE OF CONTENTS Chapter Page I. Summary of the Investigation 1 Statement of the Problem . . . . . . . . . . . . 1 The Subjects •• ..................... . . . . . 2 The Variables 3 The Basic Statistical Procedures . . . . . . . . 10 Results • ........ . . . . . . . . . ......... 11 Discussion of the Results . . . . . . . . . . . 18 Conclusions • • . • • . . • • • • .. 21 II. Introduction 23 III. Statement of the Problem . . • • . • • • • ............ 30 IV. The Procedures.............................. 33 The Subjects ....................... 33 The Collection of the Data • • • • • • • • • • . 38 Analysis of the Controls: Client Age, Length of Treatment and Estimate of Maladjustment • . I4O The Counselor Characteristics . . • « bh The Client Characteristics 63 The Primary Statistical Procedures.......... . 76 V. Results . . . . . . . . . . . . . . . . . . . . . . . 78 Results of the Analysis of the Variables . . . . 78 The Grouping of Certain Variables • • • • • • • 83 The Relationship Between Counselor Use of Nondirective Techniques in Therapy and Counselor Personality • • • • • • • • » • • • 86 VI. Discussion of Results and Conclusions • • • . . . • . 87 Conclusions . . . . . . . . . . . . 91 VII. Suggestions for Further Research • • • • • • • • • • 93 Bibliography .............. . . . . . . . . . . . . 96 Appendix A . . . . . . . . . . . . . . . . . . . . . 98 Appendix B 110 INDEX CF TABLES Table Page I. F Ratios Obtained From Analysis of Variance of the Controls: Age, Length of Treatment, and Estimate of Client Maladjust ment at the Beginning of Therapy . . .................... 11 II. F Ratios Obtained From. Analysis of Variance of the Client Characteristics: Verbal Behavior in Thera]);-, Self Ratings following Therapy, and Outcome of Therapy . . . . . 12 IIIA. F Ratios Obtained From Analysis of Variance of 23 Therapist Personality Characteristics 13 HID. F Ratios Obtained From Analysis of Variance of Counselor Characteristics: Counselor Techniques in Therapy, Counselor Understanding of Client, Counselor Understanding of Self ............ li; IV. Product Moment Correlations Between the Corrected Non- directive Score and Counselor Personality 10 V. Distribution of Client Subjects by Sex . . . . . . . . . . 33 VI. Distribution of Client Subjects by Age 3I4 VII. Distribution of Client Subjects by Semester Standing . . . 3l| VIII. Distribution of the 30 Cases Among the Four Counselors • . 37 IX. Distribution of the 23 Cases Among the Four Counselors • . 37 X. Distribution by Age of the 30 Clients Among the Four Counselors Ip. XI. Distribution by Number of Treatment Interviews of the - 30 Clients Among the Four Counselors . . . . . . . . . . . U.2 XII. Intercorrelations of Four Judges on the hunroe Inspection Technique Applied to 20 Rorschach Protocols . • 1*3 XIII. Munroe Check List Score of Each Client for Each of the Four Counselors Uh XIV. Mean Rating Given to Each of the Four Counselors by the Ten Raters on Each of the 28 Variables on the Therapist Personality Rating Scale 1*7 XV. Estimate of the Reliability of the Ratings of Ten Raters on Four Counselors on Each of 28 Variables, With Con fidence Intervals at the Lower and Upper Five Per Cent Levels on Each of the 28 Reliability Estimates . . . . . . h9 XVI, Hearts and Standard Deviations of Seven Coders on the deliability Study of Nondirective Coding . . . .......... m i . Correction Formula for Each of the Sever; Coders Based on the Reliability Study Tor Nondirective Coding . . . . . XVIII. The Nondirective Score Tor Each Case Tor Each of the Four Counselors Following the Correction for Coder Differences . . . . . . . . . . . . . . . . . . . . . . . . XIX. beans and Standard Deviations of Seven Coders on the Reliability Study of Directive Coding . . . . . . . . . . . XX. Correction Formula for Each of Seven Coders Based on the Reliability Study for Directive Coding . . . . . . . . XXI. The Directive Score for Each Case of the Four Counselors Following the Correction for Coder Differences .......... XXII. Scores of Each of the Four Counselors for Each of his Clients on the Variable Counselor Understanding of Client ........ .................. .. XXIII. Scores of Each of the Four Counselors on the 2o Variable Test of Counselor Understanding of Self . • • • • XXIV. Means and Standard Deviations of Seven Coders on the Reliability Study of the Coding of Client Positive Verbal Behavior •• XXV. Correction Formula for Each of Seven Coders Based on the Reliability Study of the Coding of Client Positive Verbal Behavior ........ . . . . . . . . . . . XXVI. The Client Positive Verbal Behavior Score for Each Case for Each of the Four Counselors Following the Correction for Coder Differences............................. XXVII. Means and Standard Deviations of Nine Judges on the Reliability Study of the Coding of Client Negative Verbal Behavior XXVIII. Correction Formula for Each of Nine Judges Based on the Reliability Study of the Coding of Client Negative Verbal Behavior XXIX. The Client Negative Verbal Behavior Score for Each Case for Each of the Four Counselors Following the Correction for Judge Differences ................ . ................. XXX. Scores of Each of the Clients for Each of the Counselors on the Client Variable Self Estimate of Personal Adjustment ........ . . . . . . . . . . . . . . . . . . . Table Page XXXI. Scores of Each of the Clients for Each of the Counselors on the Client Variable Estimate of the Counseling Process •• . . . . . . . . . . 73 XXXII. The Multiple Criterion Score for Each Client for Each of the Four Counselors............ 76 XXXIII. F Ratios Obtained Prom Analysis of Variance of the Controls: Age, Length of Treatment, and Estimate of Client Maladjustment at the Beginning of Therapy . . . . 79 XXXIV. F. Ratios Obtained From Analysis of Variance of the Client Characteristics: Verbal Behavior in Therapy, Self Ratings Following Therapy, and Outcome in Therapy . • 80 XXXV. F Ratios Obtained From Analysis of Variance of 28 Therapist Personality Characteristics Showing F Ratio of Differences Between Raters and F Ratio of Differences Between Therapists . . . . • • • . • • • • • • 81 XXXVI. F Ratios Obtained From Analysis of Variance of Counselor Characteristics: Counselor Techniques in Therapy, Counselor Understanding of Client, Counselor Understanding of Self 82 XXXVII. Product Moment Correlations Between the Corrected Nondirective Score and Counselor Personality 86 INDEX OF CHARTS Chart I. The Six Personality Groups and the Items Within Each Group II. The Six Personality Groups and the Items Within Each Group ........ .................... . CHAPTER I summary of the investigation Students of psychotherapy have long been aware of the importance of the therapist’s personality in the counseling relationship, but a survey of the literature reveals few studies of an experimental nature. A fairly adequate sampling of opinions is reflected in the writings of such people as Berman (1), Wyatt (31) j Rogers (20), Bois (2), and Szurek (23), but the paucity of actual studies is impressive. Statement of the Problem The purpose of this study is to investigate the relationships between certain personality characteristics and clinical techniques of counselors to the outcome of counseling and the behavior of clients undergoing client-centered therapy. Specifically, the questions to be answered are: 1. Do counselors differ significantly among themselves on certain counselor variables? 2. Do clients counseled by different counselors differ significantly among themselves on certain client variables? 3. If the clients counseled by the different counselors differ significantly among themselves on any of the client variables, can these differences be related to counselor personality and behavior, or can they be accounted for by other factors which should be controlled? 1 2 a. Can they be accounted for by differences in maladjustment of clients at the beginning of therapy? b. Can they be accounted for by differences in number of interviews for clients during therapy? c. Can they be accounted for by differences in age of clients at the beginning of therapy? The Subjects The subjects for this study fall into two categories: client and counselor. The client subjects were 28^ college students who came to the Psychological Clinic of The Pennsylvania State College for personal counseling# They ranged in age from 18 to 26 years. The number of treat ment interviews per client ranged from three to 27 interviews. Cases with fewer than three interviews were dropped from the study on the assumption that a treatment process could not properly have been considered to have occurred. The four counselor subjects were advanced graduate students in clinical psychology at the Pennsylvania State College. The counselors were all male, ranged in age from 2$ to 30 years, and were in the Veterans Administration Training Program in Clinical Psychology. Each counselor had received his Master of Science degree from The Pennsylvania State College prior to the collection of the basic data. All counselors had •^-Twenty-eight client subjects were employed for the majority of the investigations. A total of 30 were originally available, but two cases were lost because certain criteria were missing. On a few of the investi gations, however, it was possible to use the 30 subjects. The investiga tor was interested in using the maximum number wherever possible.