Copyright © 2005 by Vicky Oliver Cover and internal design © 2005 by Sourcebooks, Inc. Sourcebooks and the colophon are registered trademarks of Sourcebooks, Inc. All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means including information storage and retrieval systems— except in the case of brief quotations embodied in critical articles or reviews—without permission in writing from its publisher, Sourcebooks, Inc. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.—From a Declaration of Principles Jointly Adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations All brand names and product names used in this book are trademarks, registered trademarks, or trade names of their respective holders. Sourcebooks, Inc., is not associated with any product or vendor in this book. Published by Sourcebooks, Inc. P.O. Box 4410, Naperville, Illinois 60567-4410 (630) 961-3900 FAX: (630) 961-2168 www.sourcebooks.com Library of Congress Cataloging-in-Publication Data Oliver, Vicky. 301 smart answers to tough interview questions / Vicky Oliver. p. cm. Includes index. 1. Employment interviewing. I. Title: Smart answers to tough interview questions. II. Title: Three hundred one smart answers to tough interview questions. III. Title: Three hundred and one smart answers to tough interview questions. IV. Title. HF5549.5.I6O38 2005 650.14'4--dc22 2005008423 Printed and bound in the United States of America BG 10 9 8 7 6 DEDICATION This book is dedicated to my grandmother Margaret. May she rest a little more peacefully, knowing that I finally wrote something in addition to advertising copy. TABLE OF CONTENTS Professional Acknowledgments Introduction: How to Prepare for the Most Harrowing Forty-Five Minutes of Your Life: The Job Interview Chapter 1: Start with the Basics: Answering the Easy Questions Chapter 2: Give Us One Good Reason Not to Hire You Chapter 3: You’re Too Old, Too Young, Too Seasoned, Too Green, Too Female Chapter 4: The Impossible Questions Chapter 5: How to Ace the Personality Test Chapter 6: None of Your Business (Or, Are You Really Allowed to Ask Me That?) Chapter 7: Good Cop/Bad Cop Routines in the Interviewing Game Chapter 8: Questions from Another Galaxy, Far, Far Away Chapter 9: So You Were Fired Chapter 10: Your Turn Chapter 11: If I’d Only Said X Instead of Y, I’d Be Hired (Or, How to Change Your Answers after the Interview) Chapter 12: Special Situations Conclusion: How to Snag the Job of Your Life in Forty-Five Minutes Appendix: Job Websites Index About the Author PROFESSIONAL ACKNOWLEDGMENTS Writing is a solitary activity. But behind every successful writer is a team of people without whom the book would have never been made. My heartfelt thanks to: Charlie Schulman, for believing in this project from the very beginning and for introducing me to “the second Charlie,” Charles Salzberg. Charles, thank you for always meeting me for lunch at a moment’s notice to discuss random writer emergencies, and for introducing me to the indomitable June Clark. June, thank you for your energy, drive, dogged persistence, and especially for introducing me to Bethany Brown. Bethany, thank you for touching this book with your fantastic editing insights and for introducing me to the wonderful world of publishing. INTRODUCTION How to Prepare for the Most Harrowing Forty-Five Minutes of Your Life: The Job Interview In today’s “buyer’s market” jobs are scarce, and hundreds of candidates compete for all too few positions. Companies have been forced to become incredibly selective as they sort through resume after resume from scores of qualified candidates. Due to other forces in the marketplace, glowing references do not carry nearly as much weight as they used to. As a result, the interview has become more like a final exam in college or even graduate school, complete with trick questions, curveballs, and ludicrously tough questions designed to shake out the applicant “plum tree” by deliberately putting candidates on the spot. While the average interview still lasts for approximately forty-five minutes, it could well be the most harrowing forty-five minutes of your life. Interviewers no longer tend to ask “How well do you respond to pressure?”; they seek to determine it for themselves instantly, in your very first meeting, by mercilessly tossing you into a simulated pressure cooker situation. How do you prepare for today’s new, rigorous, psychologically draining interview? You need to treat it like the final exam (or trial) that it really is, and study for it. The purpose of this book is to give you a quick reference guide to the 301 questions you are most likely to hear, and a way to answer them with intelligence, passion, and a certain flair that will help you best your competitors. Tips, brief analyses of why these techniques work, and helpful suggestions on how to rise above the pack will be peppered throughout. Make no mistake: in order to prevail, you are going to need to trounce your competition. With all of the layoffs that have taken place during the past few years, it’s entirely likely that the company where you really want to work will be interviewing people from several different levels to fill the position you seek. You could be competing against someone with three times your experience, or conversely, against someone who can do the job at half your salary level. How do you get over the hump? How do you convince this organization that you are the ideal candidate for the job, and to hell with the competition? Here are the 10 critical steps that you need to take to ace your first interview, so that you can move on to your second, third, and fourth interviews (at which point, hopefully, they’ll offer you the job already). Top 10 Ways to Nail the Interview 1. Breathe deeply, and try not to panic. That was easy. Phew! 2. Try to set up your meeting for one full week (five business days) from the time that you first receive the call to come in. Your tendency will be to go for an earlier meeting to “get it over with.” Do not yield to this instinct. You will need the time to prepare for your meeting. (Of course, if the interviewer insists on an earlier date, graciously accept it.) 3. Do your homework. Get on the Internet, and pull every article you can find about the company. Don’t just read the articles; study and dissect them. Start crafting a “master list” of questions of your own about the
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