Y100798.indb 1 9/29/09 5:38:55 PM Y100798.indb 2 9/29/09 5:38:56 PM New York London Y100798.indb 3 9/29/09 5:38:56 PM Routledge Routledge Taylor & Francis Group Taylor & Francis Group 270 Madison Avenue 27 Church Road New York, NY 10016 Hove, East Sussex BN3 2FA © 2010 by Taylor and Francis Group, LLC Routledge is an imprint of Taylor & Francis Group, an Informa business Printed in the United States of America on acid-free paper 10 9 8 7 6 5 4 3 2 1 International Standard Book Number: 978-0-415-80067-9 (Hardback) 978-0-415-80068-6 (Paperback) For permission to photocopy or use material electronically from this work, please access www. copyright.com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organiza- tion that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Bailey, Jon S. 25 essential skills & strategies for the professional behavior analyst : expert tips for maximizing consulting effectiveness / by Jon S. Bailey & Mary R. Burch. p. cm. Includes bibliographical references and index. ISBN 978-0-415-80067-9 (hardback : alk. paper) -- ISBN 978-0-415-80068-6 (pbk. : alk. paper) 1. Behavior analysts--Professional ethics. 2. Behavioral assessment--Methodology. I. Burch, Mary R. II. Title. III. Title: Twenty five essential skills and strategies for professional behavior analysts. RC473.B43B35 2009 616.89--dc22 2009010305 Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the Routledge Web site at http://www.routledgementalhealth.com Y100798.indb 4 9/29/09 5:38:57 PM Dedicated to W. Scott Wood, PhD, who spent his entire academic career modeling professional behaviors for the rest of us. He was a superb colleague, master teacher, and elegant researcher. He was our friend, and we miss him terribly. v Y100798.indb 5 9/29/09 5:38:58 PM Y100798.indb 6 9/29/09 5:38:59 PM Contents Acknowledgments xix Preface xxi SeCTIon one essential Business Skills Chapter 1 Business Etiquette 3 Our Current Image 4 First Impressions Count 5 I See London, I See France 6 Getting to Know You 8 Meeting Etiquette 9 Business Meals 1 0 When in Rome 1 0 Cell Phones and Text Messaging Manners 11 Impression Management 1 2 Summary 1 3 For Further Reading 1 4 Chapter 2 Assertiveness 1 5 Assertiveness on Behalf of Your Client 1 6 Assertive Behaviors in Meetings 17 vii Y100798.indb 7 9/29/09 5:39:00 PM viii • Contents Assertive Affect 1 8 Assertiveness on Your Own Behalf 1 9 Just Say “No” 2 1 How to Say “No” 2 2 Please Explain Yourself 2 2 Educating Others 2 3 How About This Instead? 24 Saying “No” Is Hard to Do 2 4 Ask for What You Want 24 How Am I Doing? 2 5 Summary 2 5 For Further Reading 2 6 Chapter 3 Leadership 2 7 Leadership Behaviors: How to Get Started 2 8 Visible Leadership: Participating in and Running a Meeting 3 0 Leadership 101: First Steps 3 2 It’s Your Turn: Running a Meeting 3 3 What Do You Think? Getting Others to Participate 3 3 You Can’t Do It All: The Importance of Delegating 3 4 Leadership in the Workplace 3 4 Invisible Leadership 3 5 Summary 3 6 For Further Reading 3 6 Chapter 4 Networking 3 7 So What Is Networking? 3 8 How Networking Can Benefit You 3 9 Two Types of Networking for Behavior Analysts 4 0 Networking With Nonbehavioral People 4 0 Networking With Other Behavior Analysts 4 1 Networking Behaviors 4 2 Appearance 4 2 Y100798.indb 8 9/29/09 5:39:00 PM Contents • ix Attitude 4 2 Equipment 4 3 Specifics of Behavioral Networking 4 4 Networking Follow-up 4 5 Virtual Networking 4 6 Intentional Networking the Modern Way 4 6 Payoff 4 7 Networking Ethics 4 8 Summary 4 8 For Further Reading 4 8 Chapter 5 Public Relations 4 9 Help From Your National Association 5 7 Summary 5 8 For Further Reading 5 8 Chapter 6 Total Competence in Applied Behavior Analysis and in Your Specialty 5 9 Total Competence in Applied Behavior Analysis 6 0 Total Competence in Your Specialty 6 2 Monitoring Your Own Practice 6 3 Knowing When to Decline a Case 6 4 Developing Competence in a New Area 65 Summary 6 6 For Further Reading 6 6 Chapter 7 Ethics in Daily Life 6 7 Daily Ethical Challenges 6 8 Integrity 6 8 Competence 69 Confidentiality 6 9 Dual Relationships 69 Functional Assessment 7 0 Right to Effective, Least Restrictive Treatment 7 1 Y100798.indb 9 9/29/09 5:39:01 PM
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