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2012 Statistics PDF

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WorksafeBC 2012 statistics 2012 key statistics B.C. injured workers1 Men . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64% 64% 36% Women . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36% Average age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Young workers (age 15–24) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6,655 (13%) Older workers (age 55 and over) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9,455 (18%) Claims Injuries reported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144,865 Claims first paid this year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104,710 41 injured worker average age Fatal claims2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Short-term disability claims2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45,145 14 4 , 8 6 5 Occupational disease claims2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,390 Percentage of claims disallowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 .6% injuries reported Days lost from work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 .9 million 2.9 million Average time to first payment (from day of disablement) . . . . . . .19 .7 days Average length of short-term wage-loss benefits . . . . . . . . . . . . . . .60 .1 days days lost from work 1 Based on claims first paid for short-term disability, long-term disability, and fatal benefits . 2 These claims represent those that received first payment of benefits . 3 Contents Contents Introduction Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Back strain Injury Proportion of back strain injury to all injuries accepted by WorkSafeBC with time loss, 1980–2012 . . . . . . . . . . . .13 Proportion of back strain injury to all injuries accepted by WorkSafeBC with time loss, 2003–2012 . . . . . . . . . . . .13 Claims with time loss accepted by WorkSafeBC, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Gender 15 Proportion of back strain injury to all injuries accepted by WorkSafeBC with time loss, 1980–2012 . . . . . . . . . . . .15 Gender distribution of back strain injury accepted by WorkSafeBC with time loss, 1980–2012 . . . . . . . . . . . . . . . . .16 Distribution of employment and injuries between genders, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Estimated injury rate for back strain injury, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Age 18 Proportion of back strain injury to all injuries by age group, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Proportion of back strain injury to all injuries accepted by WorkSafeBC with time loss, 2003–2012 . . . . . . . . . . . .19 Proportion of back strain injury to all injuries by age group, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Distribution of back strain injury and all other injuries by age group, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Age distribution of back strain injury accepted by WorkSafeBC with time loss, 2003–2012 . . . . . . . . . . . . . . . . . . . .21 Distribution of back strain injury and employment by age group, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Type of incident 23 Proportion of back strain injury to all injuries by incident type, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Distribution of back strain injury and other injuries by incident type, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Occupation 25 Proportion of back strain injury relative to all injuries by broad occupation group, 2003–2012 . . . . . . . . . . . . . . . .26 Distribution of back strain injury and other injuries by broad occupation group, 2003–2012 . . . . . . . . . . . . . . . . . .27 Distribution of back strain injury by individual occupation group, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Industry 29 Distribution of back strain injury and other injuries by subsector, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Subsector distribution of back strain injury accepted by WorkSafeBC with time loss, 2003–2012 . . . . . . . . . . . . . 30 Proportion of back strain injury to all injuries by subsector, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Proportion of back strain injury to all injuries by subsector, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Distribution of back strain injury by subsector, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Duration 33 Estimated duration, 1990–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Fatalities 34 Conclusion 34 4 Contents Contents continued fatalities Table 1-1: Reported fatalities and all reported injuries, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Table 1-2: Deaths occurring in 2012 and reported by March 31, 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Table 1-3: Claims accepted for fatal benefits, by category of injury or disease, 2003–2012 . . . . . . . . . . . . . . . . . . . . 38 Table 1-4: Claims accepted for fatal benefits by subsector, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Claims accepted for fatal benefits by sector, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Table 1-5: Listing of claims accepted for fatal benefits, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Claims accepted for fatal benefits by age at time of death and category of disease or injury, 2012 . . . . . . . . . . . .51 Claim Count & General Table 2-1: Number and cost of claims, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Table 2-2: Distribution of costs by type of claim, 2011 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Table 2-3: Work injuries reported and claims first paid, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Table 2-4: Claims and claim costs by provincial regional district, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Table 2-5: Claims first paid by subsector and type of claim, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Table 2-6: Claims first paid by type of claim, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Table 2-7: Health care-only, short-term disability, long-term disability, and fatal claims first paid, by subsector, 2011 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Table 2-8: Days lost and claims first paid by year of injury, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Table 2-9: Days lost from work by subsector, 2008–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Charts 2-10a–f: Key indicators in WorkSafeBC Statistics 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Table 2-11: Injury rates and relief-adjusted short-term disability duration for rateable subsectors, 2008–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Injury rate, duration, and average person-years by subsector, 2008–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Injury rates by rateable subsector, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Relief-adjusted duration by rateable subsector, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Claim Costs Chart 3-1: Claim costs by type of benefit, 2008–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Chart 3-2: Claim costs by type of claim, 2008–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Table 3-3: Claim costs charged by subsector and type of claim, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Table 3-4: Claim costs charged by type of claim, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Claim analysis (from different perspectives) Short-term disability, long-term disability, and fatal claims first paid by type of incident, 2012 . . . . . . . . . . . . . . . 80 Table 4-1: Claims first paid in 2012, by subsector, type of incident, average weekly wage, and number of days lost by subsector, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Contents 5 Contents Contents continued Table 4-2: Days lost, average weekly wage, average age, and breakdown by gender for claims first paid, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Short-term disability, long-term disability, and fatal claims first paid by gender, 2003–2012 . . . . . . . . . . . . . . . . . . 85 Table 4-3: Claims first paid by sector, gender, and age group, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Table 4-4: Claims first paid by type of injury, 2008–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Short-term disability, long-term disability, and fatal claims first paid by type of injury, 2012 . . . . . . . . . . . . . . . . . . 88 Table 4-5: Back strain claims first paid, 2003–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Back strain claims and days lost as a percentage of total claims and all days lost, 2003–2012 . . . . . . . . . . . . . . . . . 89 Premium statistics Premium statistics (rateable employers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 service statistics Voice of the Customer Injured workers’ rating of their overall experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Injured workers’ rating of the overall decision on their claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Injured workers’ rating of WorkSafeBC claim staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Injured workers’ rating of assistance with their return to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Employers’ rating of their overall experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Employers’ rating of the claim process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Employers’ rating of worksite inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Employers’ rating of WorkSafeBC premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Teleclaim Teleclaim — number of workers reporting injuries, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Teleclaim interpretation services — languages requested, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Telephone interpretation services: All service areas Telephone interpretation services, 2011 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Top five languages requested, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Top WorkSafeBC requesters of service, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Employer Service Centre Telephone calls received, 2011 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Telephone queue service levels — average monthly, 2011 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Internet WorkSafeBC .com total page visits, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 WorkSafeBC .com multi-language page visits, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Viewings of multimedia information, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 6 Contents Contents continued Health care Health care costs, 2000–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Average timelines for transactions, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Health care provider portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Number of health care providers paid by year, 2010–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Self-service channels Percentage of assessment transactions conducted through self-service channels, 2009–2012 . . . . . . . . . . . . . . 106 Prevention statistics Prevention activity hours (percentage of total) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Prevention activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Prevention documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Incident investigations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Compliance activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 WorkSafeBC call centre — number of email queries and phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Total number of call centre calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Total number of external email queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Occupational hygiene technical services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 WorkSafeBC-funded health and safety associations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 serious Injury rate Chart 5-1: Serious injury rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Chart 5-2: Serious injury claims — by claimant characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Chart 5-3: Serious injury claims — by incident and injury characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 regional District Maps Regional district name list, by number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Injury rate by regional district, 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Short-term disability duration by regional district, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Percentage of claims that are serious injury claims by regional district, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Single-incident accepted fatality claims, 2008–2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 appendices Appendix A: Classes of industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Appendix B: Telephone interpretation services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Contents 7 Introduction Introduction foreword WorkSafeBC Statistics 2012 is published annually as a Back strain injury complement to the operational and financial reviews covered in WorkSafeBC’s 2012 Annual Report and 2013–2015 This year’s edition of WorkSafeBC Statistics 2012 examines Service Plan . the topic of back strain injury in detail, exploring the relationships between the potential factors, and data from Its purpose is to serve as a foundation for better the last 30 years, to shine a spotlight on an area of injury understanding the causes and patterns of areas of injury, that affected between 12,000 and 15,000 workers over the with a view to exploring and initiating prevention last 10 years — responsible for more work days lost than strategies . As each edition focuses on a single, special any other injury type . topic, there is also latitude for investigating topics in greater scope and detail . Back injury is widespread, affecting almost one in five people in British Columbia . Some back strain injuries stem Data and information help workers, employers, and from non-work-related causes . However, the majority of WorkSafeBC better comprehend why injuries happen — these injuries are the result of other causes, and often take which is essential if we are to more effectively manage place in the workplace, making the equation far more work-related risks and injuries . complex . Not surprisingly, the potential factors for back Ultimately, this publication also serves as an important strain injury are many and varied, including gender, age, reminder that statistics are not simply numbers; at the incident type, occupation, and industry . source of every statistic is a person . What’s clear is that back strain injury is all too common in We hope you find WorkSafeBC Statistics 2012 an informative B .C ., and that there is certainly more we — workers, and engaging read . employers, and WorkSafeBC — can do to reduce incidence . As with all workplace injuries, there may be no What’s inside single solution . But in better understanding back strain injury and its factors, together we can make progress in WorkSafeBC Statistics 2012 includes statistics covering key finding additional solutions . To learn more, see page 12 . areas of operation, such as claims, assessments, prevention, Visit WorkSafeBC.com for more information . and service . Largely following the style and format of previous editions, the 2012 edition now includes mobile and YouTube views, as well as some basic infographics for easy reference . 10

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Mining labourer. 81. Worker developed mesothelioma as a result of asbestos exposure. 7040. Oil and Gas or. Mineral Resources. 2012. Millwright. 75 Portugese. 5. German. 4. Mongolian. 4. Cambodian. 3. Laotian. 3. Amharic. 2. Bengali. 2. Language. Number of calls. Croatian. 2. Hungarian. 2.
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