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The Language of Business Studies Lectures Pragmatics & Beyond New Series (P&BNS) Pragmatics & Beyond New Series is a continuation of Pragmatics & Beyond and its Companion Series. The New Series offers a selection of high quality work covering the full richness of Pragmatics as an interdisciplinary field, within language sciences. Editor Andreas H. Jucker University of Zurich, English Department Plattenstrasse 47, CH-8032 Zurich, Switzerland e-mail: [email protected] Associate Editors Jacob L. Mey Herman Parret Jef Verschueren University of Southern Belgian National Science Belgian National Science Denmark Foundation, Universities of Foundation, Louvain and Antwerp University of Antwerp Editorial Board Shoshana Blum-Kulka Susan C. Herring Emanuel A. Schegloff Hebrew University of Indiana University University of California at Los Jerusalem Angeles Masako K. Hiraga Jean Caron St.Paul’s (Rikkyo) University Deborah Schiffrin Université de Poitiers Georgetown University David Holdcroft Robyn Carston University of Leeds Paul Osamu Takahara University College London Kobe City University of Sachiko Ide Foreign Studies Bruce Fraser Japan Women’s University Boston University Sandra A. Thompson Catherine Kerbrat- University of California at Thorstein Fretheim Orecchioni Santa Barbara University of Trondheim University of Lyon 2 Teun A. van Dijk John C. Heritage Claudia de Lemos Pompeu Fabra, Barcelona University of California at Los University of Campinas, Brazil Angeles Richard J. Watts Marina Sbisà University of Berne University of Trieste Volume 157 The Language of Business Studies Lectures. A corpus-assisted analysis Belinda Crawford Camiciottoli The Language of Business Studies Lectures A corpus-assisted analysis Belinda Crawford Camiciottoli University of Florence John Benjamins Publishing Company Amsterdam / Philadelphia TM The paper used in this publication meets the minimum requirements of 8 American National Standard for Information Sciences – Permanence of Paper for Printed Library Materials, ansi z39.48-1984. Library of Congress Cataloging-in-Publication Data Camiciottoli, Belinda Crawford. The language of business studies lectures : a corpus-assisted analysis / Belinda Crawford Camiciottoli. p. cm. -- (Pragmatics & beyond, ISSN 0922-842X ; new ser., v. 157) Includes bibliographical references. 1. Academic language--Data processing. 2. Business education--Data processing. 3. Lectures and lecturing--Data processing. I. Title. P120.A24C36 2007 401'.41--dc22 2007003849 ISBN 978-90-272-5400-9 (hb : alk. paper) © 2007 – John Benjamins B.V. No part of this book may be reproduced in any form, by print, photoprint, microfilm, or any other means, without written permission from the publisher. John Benjamins Publishing Co. · P.O. Box 36224 · 1020 me Amsterdam · The Netherlands John Benjamins North America · P.O. Box 27519 · Philadelphia pa 19118-0519 · usa Table of contents Preface ix List of acronyms and abbreviations xi List of tables and figures xiii chapter 1 Introduction 1 1.1 Rationale for the study  1 1.2 The university lecture: pros and cons  2 1.3 Aims of the study  4 1.4 Target readership  6 1.5 Overview of the book  6 chapter 2 Background to the study: The merger of discourses 9 2.1 Introduction  9 2.2 Spoken discourse  9 2.2.1 The linguistic/discursive approach  10 2.2.2 The interactional approach  13 2.3 Academic discourse  15 2.4 Disciplinary discourse: the field of economics  21 2.5 Professional discourse: the world of business  25 2.6 A conceptual framework for analyzing business studies lectures  28 chapter 3 The business studies lecture corpus: Design, collection and analysis 31 3.1 Introduction  31 3.2 Corpus design  31 3.3 Collecting the data  34 3.4 Transcribing the data  36 3.5 Methodology: an integrated approach  39 3.5.1 Quantitative and qualitative analysis  39  The Language of Business Studies Lectures 3.5.2 Comparative analysis  41 3.5.3 Behavioural observation  42 3.5.4 Participant feedback  43 chapter 4 Speaking to the audience 45 4.1 Introduction  45 4.2 Speech rate  46 4.3 Lecture style  49 4.3.1 Discourse dysfluencies  52 4.3.2 Reduced forms  54 4.4 Lexical informality  57 4.4.1 Vagueness  58 4.4.2 Idioms  62 4.5 Syntactic informality  65 4.5.1 Ellipsis  66 4.5.2 Non-restrictive which-clauses  68 4.6 Lexical density  73 4.7 Summary of findings  76 chapter 5 Interacting with the learners 79 5.1 Introduction  79 5.2 Discourse structuring  79 5.2.1 Lecture macrostructure  80 5.2.2 Macromarkers  84 5.2.3 Micromarkers  89 5.3 Evaluation  94 5.3.1 Relevance markers  96 5.3.2 Affect markers  100 5.4 Lecturer-audience interaction  104 5.4.1 Questions  105 5.4.2 Comprehension checks  108 5.4.3 Dialogic episodes  109 5.5 Audience responsiveness and feedback  113 5.6 Summary of findings  115 Table of contents  chapter 6 Teaching the discipline and the profession 119 6.1 Introduction  119 6.2 Disciplinary/professional orientations: a descriptive profile  120 6.3 Real vs. hypothetical worlds  122 6.4 Argumentation  125 6.5 Specialized lexis  127 6.5.1 Global analysis  128 6.5.2 Keyword analysis  131 6.5.3 Connections to Business English  135 6.5.4 Compounds and buzzwords  138 6.6 Metaphors  142 6.6.1 Global analysis  144 6.6.2 Comparative analysis  147 6.7 Summary of findings  148 chapter 7 Beyond speaking: Multimodal aspects 151 7.1 Introduction  151 7.2 The visual mode  153 7.2.1 The analytical framework  154 7.2.2 The analysis  155 7.2.2.1 Visual typologies in the BSLC  158 7.2.2.2 Comparative analysis  163 7.3 The nonverbal mode  165 7.3.1 Methodology in nonverbal studies  168 7.3.2 The analysis  169 7.3.2.1 Interpersonal episodes  170 7.3.2.2 Nonverbal behaviours of the lecturers  171 7.3.2.3 A microanalysis of one lecturer’s nonverbal behav- iours  177 7.4 Summary of findings  181 chapter 8 Final remarks 183 8.1 Introduction  183 8.2 Aims, findings, pedagogical implications and research prospects  183 8.3 Methodological insights  188 8.4 Business studies lectures and interdiscursivity revisited  189  The Language of Business Studies Lectures References 193 Appendix A – Transcript samples from the twelve lectures of the BSLC 213 Appendix B – Specialized lexis in the BSLC ranked according to frequency 227 Name index 231 Subject index 235 Preface This book represents the culmination of several years of work focusing on the dis- course of business studies, one of the most dynamic and popular disciplines in insti- tutes of higher education worldwide. The research began in 2000 under the auspices of an Italian inter-university English-language project entitled Small Corpora and Genre Analysis: Academic Discourse in the Humanities and Social Sciences. As a mem- ber of the research team of the University of Florence, I was involved in the creation and investigation of a corpus of lectures given by business academics. Unlike cor- pora of written discourse which lend themselves well to distinct collection and anal- ysis phases, spoken corpora are typically investigated ‘along the way’ in the form of preliminary or limited-scope studies. For this reason, some of the material in this volume expands on previous publications. In Chapter 5, the analyses of discourse markers and relevance markers build on articles that appeared in the Journal of Eng- lish for Academic Purposes (Crawford Camiciottoli 2004a) and the volume Academic Discourse: New Insights into Evaluation (Crawford Camiciottoli 2004b), respectively. In Chapter 6, the study of domain-specific metaphors extends the findings of an ar- ticle published in the volume Evaluation in Oral and Written Academic Discourse (Crawford Camiciottoli 2004c). In Chapter 7, the investigation of non-verbal behav- iour further develops a study that appeared in the volume Academic Discourse, Gen- re and Small Corpora (Crawford Camiciottoli 2004d). In the summer of 2002, I had an extremely rewarding experience at the Eng- lish Language Institute of the University of Michigan as a Morley Scholar. It was then that the idea for this book began to take form. I am particularly grateful to John Swales for his advice and guidance towards realizing this goal when it was still in its infant stages. At that time, I also had the opportunity to read Alan Part- ington’s (1998) Patterns and Meanings: Using Corpora for Language Research and Teaching which inspired the core methodology adopted in this study. Since then and throughout this project, I have benefited from the support of several col- leagues and friends. I would especially like to thank Gabriella Del Lungo, Inmacu- lada Fortanet, Polly Walsh and, again, John Swales and Alan Partington, for all taking the time to read drafts of chapters and provide insightful comments. I also thank the two anonymous reviewers whose suggestions allowed me to incorporate new and broadened perspectives into the final version.  The Language of Business Studies Lectures I would like to express my sincerest gratitude to all the professors who agreed to participate in this research. By authorizing the recording of their live lectures or by kindly sending their lectures directly to me, they made this study possible. Finally, I wish to thank my husband, Adriano, for his unfailing encouragement and patience throughout this long endeavour.

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