The Language of Business Studies Lectures Pragmatics & Beyond New Series (P&BNS) Pragmatics & Beyond New Series is a continuation of Pragmatics & Beyond and its Companion Series. The New Series offers a selection of high quality work covering the full richness of Pragmatics as an interdisciplinary field, within language sciences. Editor Andreas H. Jucker University of Zurich, English Department Plattenstrasse 47, CH-8032 Zurich, Switzerland e-mail: [email protected] Associate Editors Jacob L. Mey Herman Parret Jef Verschueren University of Southern Belgian National Science Belgian National Science Denmark Foundation, Universities of Foundation, Louvain and Antwerp University of Antwerp Editorial Board Shoshana Blum-Kulka Susan C. Herring Emanuel A. Schegloff Hebrew University of Indiana University University of California at Los Jerusalem Angeles Masako K. Hiraga Jean Caron St.Paul’s (Rikkyo) University Deborah Schiffrin Université de Poitiers Georgetown University David Holdcroft Robyn Carston University of Leeds Paul Osamu Takahara University College London Kobe City University of Sachiko Ide Foreign Studies Bruce Fraser Japan Women’s University Boston University Sandra A. Thompson Catherine Kerbrat- University of California at Thorstein Fretheim Orecchioni Santa Barbara University of Trondheim University of Lyon 2 Teun A. van Dijk John C. Heritage Claudia de Lemos Pompeu Fabra, Barcelona University of California at Los University of Campinas, Brazil Angeles Richard J. Watts Marina Sbisà University of Berne University of Trieste Volume 157 The Language of Business Studies Lectures. A corpus-assisted analysis Belinda Crawford Camiciottoli The Language of Business Studies Lectures A corpus-assisted analysis Belinda Crawford Camiciottoli University of Florence John Benjamins Publishing Company Amsterdam / Philadelphia TM The paper used in this publication meets the minimum requirements of 8 American National Standard for Information Sciences – Permanence of Paper for Printed Library Materials, ansi z39.48-1984. Library of Congress Cataloging-in-Publication Data Camiciottoli, Belinda Crawford. The language of business studies lectures : a corpus-assisted analysis / Belinda Crawford Camiciottoli. p. cm. -- (Pragmatics & beyond, ISSN 0922-842X ; new ser., v. 157) Includes bibliographical references. 1. Academic language--Data processing. 2. Business education--Data processing. 3. Lectures and lecturing--Data processing. I. Title. P120.A24C36 2007 401'.41--dc22 2007003849 ISBN 978-90-272-5400-9 (hb : alk. paper) © 2007 – John Benjamins B.V. No part of this book may be reproduced in any form, by print, photoprint, microfilm, or any other means, without written permission from the publisher. John Benjamins Publishing Co. · P.O. Box 36224 · 1020 me Amsterdam · The Netherlands John Benjamins North America · P.O. Box 27519 · Philadelphia pa 19118-0519 · usa Table of contents Preface ix List of acronyms and abbreviations xi List of tables and figures xiii chapter 1 Introduction 1 1.1 Rationale for the study 1 1.2 The university lecture: pros and cons 2 1.3 Aims of the study 4 1.4 Target readership 6 1.5 Overview of the book 6 chapter 2 Background to the study: The merger of discourses 9 2.1 Introduction 9 2.2 Spoken discourse 9 2.2.1 The linguistic/discursive approach 10 2.2.2 The interactional approach 13 2.3 Academic discourse 15 2.4 Disciplinary discourse: the field of economics 21 2.5 Professional discourse: the world of business 25 2.6 A conceptual framework for analyzing business studies lectures 28 chapter 3 The business studies lecture corpus: Design, collection and analysis 31 3.1 Introduction 31 3.2 Corpus design 31 3.3 Collecting the data 34 3.4 Transcribing the data 36 3.5 Methodology: an integrated approach 39 3.5.1 Quantitative and qualitative analysis 39 The Language of Business Studies Lectures 3.5.2 Comparative analysis 41 3.5.3 Behavioural observation 42 3.5.4 Participant feedback 43 chapter 4 Speaking to the audience 45 4.1 Introduction 45 4.2 Speech rate 46 4.3 Lecture style 49 4.3.1 Discourse dysfluencies 52 4.3.2 Reduced forms 54 4.4 Lexical informality 57 4.4.1 Vagueness 58 4.4.2 Idioms 62 4.5 Syntactic informality 65 4.5.1 Ellipsis 66 4.5.2 Non-restrictive which-clauses 68 4.6 Lexical density 73 4.7 Summary of findings 76 chapter 5 Interacting with the learners 79 5.1 Introduction 79 5.2 Discourse structuring 79 5.2.1 Lecture macrostructure 80 5.2.2 Macromarkers 84 5.2.3 Micromarkers 89 5.3 Evaluation 94 5.3.1 Relevance markers 96 5.3.2 Affect markers 100 5.4 Lecturer-audience interaction 104 5.4.1 Questions 105 5.4.2 Comprehension checks 108 5.4.3 Dialogic episodes 109 5.5 Audience responsiveness and feedback 113 5.6 Summary of findings 115 Table of contents chapter 6 Teaching the discipline and the profession 119 6.1 Introduction 119 6.2 Disciplinary/professional orientations: a descriptive profile 120 6.3 Real vs. hypothetical worlds 122 6.4 Argumentation 125 6.5 Specialized lexis 127 6.5.1 Global analysis 128 6.5.2 Keyword analysis 131 6.5.3 Connections to Business English 135 6.5.4 Compounds and buzzwords 138 6.6 Metaphors 142 6.6.1 Global analysis 144 6.6.2 Comparative analysis 147 6.7 Summary of findings 148 chapter 7 Beyond speaking: Multimodal aspects 151 7.1 Introduction 151 7.2 The visual mode 153 7.2.1 The analytical framework 154 7.2.2 The analysis 155 7.2.2.1 Visual typologies in the BSLC 158 7.2.2.2 Comparative analysis 163 7.3 The nonverbal mode 165 7.3.1 Methodology in nonverbal studies 168 7.3.2 The analysis 169 7.3.2.1 Interpersonal episodes 170 7.3.2.2 Nonverbal behaviours of the lecturers 171 7.3.2.3 A microanalysis of one lecturer’s nonverbal behav- iours 177 7.4 Summary of findings 181 chapter 8 Final remarks 183 8.1 Introduction 183 8.2 Aims, findings, pedagogical implications and research prospects 183 8.3 Methodological insights 188 8.4 Business studies lectures and interdiscursivity revisited 189 The Language of Business Studies Lectures References 193 Appendix A – Transcript samples from the twelve lectures of the BSLC 213 Appendix B – Specialized lexis in the BSLC ranked according to frequency 227 Name index 231 Subject index 235 Preface This book represents the culmination of several years of work focusing on the dis- course of business studies, one of the most dynamic and popular disciplines in insti- tutes of higher education worldwide. The research began in 2000 under the auspices of an Italian inter-university English-language project entitled Small Corpora and Genre Analysis: Academic Discourse in the Humanities and Social Sciences. As a mem- ber of the research team of the University of Florence, I was involved in the creation and investigation of a corpus of lectures given by business academics. Unlike cor- pora of written discourse which lend themselves well to distinct collection and anal- ysis phases, spoken corpora are typically investigated ‘along the way’ in the form of preliminary or limited-scope studies. For this reason, some of the material in this volume expands on previous publications. In Chapter 5, the analyses of discourse markers and relevance markers build on articles that appeared in the Journal of Eng- lish for Academic Purposes (Crawford Camiciottoli 2004a) and the volume Academic Discourse: New Insights into Evaluation (Crawford Camiciottoli 2004b), respectively. In Chapter 6, the study of domain-specific metaphors extends the findings of an ar- ticle published in the volume Evaluation in Oral and Written Academic Discourse (Crawford Camiciottoli 2004c). In Chapter 7, the investigation of non-verbal behav- iour further develops a study that appeared in the volume Academic Discourse, Gen- re and Small Corpora (Crawford Camiciottoli 2004d). In the summer of 2002, I had an extremely rewarding experience at the Eng- lish Language Institute of the University of Michigan as a Morley Scholar. It was then that the idea for this book began to take form. I am particularly grateful to John Swales for his advice and guidance towards realizing this goal when it was still in its infant stages. At that time, I also had the opportunity to read Alan Part- ington’s (1998) Patterns and Meanings: Using Corpora for Language Research and Teaching which inspired the core methodology adopted in this study. Since then and throughout this project, I have benefited from the support of several col- leagues and friends. I would especially like to thank Gabriella Del Lungo, Inmacu- lada Fortanet, Polly Walsh and, again, John Swales and Alan Partington, for all taking the time to read drafts of chapters and provide insightful comments. I also thank the two anonymous reviewers whose suggestions allowed me to incorporate new and broadened perspectives into the final version. The Language of Business Studies Lectures I would like to express my sincerest gratitude to all the professors who agreed to participate in this research. By authorizing the recording of their live lectures or by kindly sending their lectures directly to me, they made this study possible. Finally, I wish to thank my husband, Adriano, for his unfailing encouragement and patience throughout this long endeavour.