Qualitative Online Interviews: Strategies, Design, and Skills

301 Pages·2014·14.513 MB·English

by  Janet Salmons

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Dedication
To Hannah, Zac, Alex, Sammy, and Oliver—keep asking big questions; you might grow up to be researchers!
To all my students and mentees—may you apply all you learn to build new understandings and a better world.
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Copyright © 2015 by SAGE Publications, Inc.
All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including
photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.

Printed in the United States of America

Library of Congress Cataloging-in-Publication Data
Salmons, Janet, 1952–
[Online interviews in real time]
Qualitative online interviews : strategies, design, and skills / Janet Salmons, Vision2Lead and Capella University School of Business. — Second
Edition.
pages cm
Includes bibliographical references and index.
ISBN 978-1-4833-3267-3 (pbk. : alk. paper)
1. Interviewing. 2. Telematics. 3. Online chat groups. 4. Research—Methodology. 5. Real-time data processing. 6. Telecommunication. I.
Title.
H61.28.S25 2014
001.4′33—dc23 2014002903
This book is printed on acid-free paper.

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Brief Contents
List of Figures
List of Tables
Preface
Acknowledgments
About the Author
CHAPTER 1: THE E-INTERVIEW RESEARCH FRAMEWORK
CHAPTER 2: ALIGNING PURPOSE AND DESIGN
CHAPTER 3: CHOOSING ONLINE DATA COLLECTION METHOD AND TAKING A
POSITION AS A RESEARCHER
CHAPTER 4: DETERMINING E-INTERVIEW OR OBSERVATION STYLES
CHAPTER 5: SELECTING INFORMATION AND COMMUNICATIONS TECHNOLOGIES
AND RESEARCH SETTING MILIEU
CHAPTER 6: VISUAL RESEARCH AND THE ONLINE QUALITATIVE INTERVIEW
CHAPTER 7: HANDLING SAMPLING AND RECRUITING: SELECTING PARTICIPANTS
FOR ONLINE INTERVIEWS
CHAPTER 8: ADDRESSING ETHICAL ISSUES IN ONLINE INTERVIEW RESEARCH
CHAPTER 9: PREPARING FOR AN ONLINE INTERVIEW
CHAPTER 10: CONDUCTING THE ONLINE INTERVIEW
CHAPTER 11: CONTRIBUTING QUALITY E-RESEARCH TO THE LITERATURE
CHAPTER 12: ONLINE COMMUNICATIONS AND ONLINE INTERVIEWS: TRENDS AND
INFLUENCES
Appendix: Qualitative Data Analysis
Glossary of Terms
References
Index
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Detailed Contents
List of Figures
List of Tables
Preface
Acknowledgments
About the Author
CHAPTER 1: THE E-INTERVIEW RESEARCH FRAMEWORK
Interview Research: A Window Into the Lived Experience
Online Interview Research
Online Interviews and Multimethod Research
A Conceptual Framework for E-Interview Research
Aligning Purpose and Design
Choosing Online Data Collection Method for the Study
Taking a Position as a Researcher
Determining E-Interview or Observation Style(s)
Selecting ICT and Milieu
Using Visual Research in Online Interviews and Observations
Handling Sampling and Recruiting
Addressing Ethical Issues
Collecting the Data
Closing Thoughts
CHAPTER 2: ALIGNING PURPOSE AND DESIGN
Research: New Knowledge and Understandings
Understanding the “Research Interview”
What Is an In-Depth Research Interview?
Interviews in an Interview Society
Research Epistemologies, Methodologies, and Methods
Theories and Research Design
Epistemologies Influence Design Choices
Mixed Methods, Multimethods, and Mixed Epistemologies
Methodologies and Methods: Key Principles and Distinctions
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Interviews and Observations in Qualitative and Mixed-Methods Studies
Closing Thoughts
Researcher’s Notebook
The E-Interview Research Framework: Creating a Coherent Design
Aligning Purpose and Design Across Qualitative Methodologies
Key Concepts
Discussions and Assignments
On the Web
CHAPTER 3: CHOOSING ONLINE DATA COLLECTION METHOD AND TAKING A
POSITION AS A RESEARCHER
Choosing to Collect Data with ICTs Based on Medium, Setting, or Phenomenon
Taking a Position as a Researcher
Insider (Emic) or Outsider (Etic) E-Research Positions
Rethinking Research Metaphors: Travelers, Gardeners, or Miners?
Positions, Power, and Symmetry in Interviews
Reflexivity and the Researcher’s Position
Closing Thoughts
Researcher’s Notebook
The E-Interview Research Framework: Choosing E-Interviews and Positions
Stories of Online Inquiry
Key Concepts
Discussions and Assignments
On the Web
CHAPTER 4: DETERMINING E-INTERVIEW OR OBSERVATION STYLES
Structure and the Online Interview
Typology of E-Interview Structures
Structured Interviews
Semistructured Interviews
Unstructured Interviews
Life Story or Oral History Interviews
Postmodern Interviews
Co-Constructed Narratives
Creative Interviews
Structure and Technology
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