Contents Foreword Preface Acknowledgments Phase 1: Planning Chapter 1: Setting the Stage for an Optimized State of Mind Content Marketing Trilogy: Discovery, Consumption, and Engagement The Intersection of Search Optimization and Social Media Whatever Can be Searched Can be Optimized Optimize for Customers Optimize for Experiences Are you Ready to be Optimized? Action Items Chapter 2: Journey: Where does Optimize and Socialize Fit in Your Company? Optimized B2C Search Marketing B2B Content Marketing Optimization Optimization and the Enterprise Public Relations Customer Service Recruiting and HR Action Items Chapter 3: Smart Marketing Requires Intelligence: Research, Audit, and Listen Business and Content Competitors in Search Results Research the Social Landscape Technical SEO Audit of Your Website Action Items Chapter 4: In it to Win It: Setting Objectives The Role of Search and Social Media with Content Marketing Identifying Online Marketing Objectives Online Public Relations Objectives HR and Recruiting Content Optimization Objectives Customer Service Objectives Action Items Chapter 5: Roadmap to Success: Content Marketing Strategy Inheriting an Online Marketing Mess Why Your Business Needs a Content Marketing Strategy A Holistic Approach to Content Marketing Search Engine Optimization Strategy How SEO Can Work with Content Strategy Five Essential SEO Audits Social Media Marketing Strategy Tying it All Together: An Optimized and Socialized Content Marketing Strategy Action Items Phase 2: Implementation Chapter 6: Know thy Customer: Personas The What and Why of Customer Personas Why Customer Segments and Personas are Important A Process for Developing Buyer Personas Collecting Data for Personas How Personas Guide Content Creation and Optimization Action Items Chapter 7: Words are Key to Customers: Keyword Research A Perfect Keyword Brainstorm Document Keyword Metrics Keyword Brainstorm, Evaluation, and Filtering Listen to the Voice of the Customer Filter Keywords with a Research Tool Building Your Keyword Glossary Research Social Topics Action Items Chapter 8: Attract, Engage, and Inspire: Building Your Content Plan What is Content Marketing? Knowing Your Customer is Essential for Effective Content Marketing Is Your Marketing Mechanical or Meaningful? Create A Content Plan Inventory Existing Content and Map the GAPS Basic Process for Creating an Editorial Calendar Social Content Promotion 20 Different Content Types Hub and Spoke Publishing Social Media SEO Cycle of Social Media and SEO Action Items Chapter 9: Content Isn’t King, It’s the Kingdom: Creation and Curation Creation Versus Curation Content Sourcing Content Curation Best Practices Action Items Chapter 10: If It Can Be Searched, It Can Be Optimized: Content Optimization Seo Past and Present Where There’s Smoke, There’s Fire: Content and Links For the SEO Win, Go Holistic Let’s Get Optimized: Content, Digital Assets, and Social Media Optimization Action Items Chapter 11: Community Rules: Social Network Development A Practical Approach to Social Network Development Where to Start with Social? Customers are Not Your Only Social Audience The Role of “Brandividuals” and Brands The Big Five Social Networks Facebook Youtube Twitter Linkedin Google+ The Social Networking Party is Just Getting Started Action Items Chapter 12: Electrify Your Content: Promotion and Link Building Power up with Links Use Case Scenarios for Link-Building Strategy Link-Building Tactics Social Links Keyword to Link Mapping for Success Action Items Chapter 13: Progress, Refinement, and Success: Measurement Approach to Integrated Content Marketing Measurement The Role of Search Engine Optimization Key Performance Indicators (KPIs) The Value of SEO for Content Marketing Social Media Key Performance Indicators (KPIS) Key Social Media Metrics Business Outcomes Analytics Tools Action Items Phase 3: Scale Chapter 14: Optimize and Socialize: Processes and Training Small Business: No Time for Content Midsized Business: Social Commitment Issues Enterprise: Too Big Not to Be Social Assessing Search and Social Media Readiness and Training Opportunities Conclusion Action Items Chapter 15: Are you Optimized? A Different Way of Thinking about Optimization An “Optimize and Socialize” State of Mind Adapt or Die: Collective Social Wisdom for the Win So, Are you Optimized? About the Author Index Copyright © 2012 by Lee Odden. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the web at www.copyright.com. 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