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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) PDF

209 Pages·2006·1.941 MB·English
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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.