Table Of ContentBUILDING A PROJECT WORK
BREAKDOWN STRUCTURE
VISUALIZING OBJECTIVES, DELIVERABLES,
ACTIVITIES, AND SCHEDULES
AU6969_C000.indd 1 6/25/08 8:09:55 PM
ESI International Project Management Series
Series Editor
J. LeRoy Ward, Executive Vice President
ESI International
Arlington, Virginia
Practical Guide to Project Planning
Ricardo Viana Vargas
1-4200-4504-0
The Complete Project Management Office Handbook, Second Edition
Gerard M. Hill
1-4200-4680-2
Determining Project Requirements
Hans Jonasson
1-4200-4502-4
A Standard for Enterprise Project Management
Michael S. Zambruski
1-4200-7245-5
Building a Project Work Breakdown Structure: Visualizing Objectives,
Deliverables, Activities, and Schedules
Dennis P. Miller
1-4200-6969-3
Other ESI International Titles Available from
Auerbach Publications, Taylor & Francis Group
PMP® Challenge! Fourth Edition
J. LeRoy Ward and Ginger Levin
ISBN: 1-8903-6740-0
PMP® Exam: Practice Test and Study Guide, Seventh Edition
J. LeRoy Ward
ISBN: 1-8903-6741-9
The Project Management Drill Book: A Self-Study Guide
Carl L. Pritchard
ISBN: 1-8903-6734-6
Project Management Terms: A Working Glossary, Second Edition
J. LeRoy Ward
ISBN: 1-8903-6725-7
Project Management Tools CD, Version 4.3
ESI International
ISBN: 1-8903-6736-2
Risk Management: Concepts and Guidance, Third Edition
Carl L. Pritchard
ISBN: 1-8903-6739-7
AU6969_C000.indd 2 6/25/08 8:09:55 PM
BUILDING A PROJECT WORK
BREAKDOWN STRUCTURE
VISUALIZING OBJECTIVES, DELIVERABLES,
ACTIVITIES, AND SCHEDULES
DENNIS P. MILLER
Boca Raton London New York
CRC Press is an imprint of the
Taylor & Francis Group, an informa business
AN AUERBACH BOOK
AU6969_C000.indd 3 6/25/08 8:09:56 PM
Auerbach Publications
Taylor & Francis Group
6000 Broken Sound Parkway NW, Suite 300
Boca Raton, FL 33487‑2742
© 2009 by Taylor & Francis Group, LLC
Auerbach is an imprint of Taylor & Francis Group, an Informa business
No claim to original U.S. Government works
Printed in the United States of America on acid‑free paper
10 9 8 7 6 5 4 3 2 1
International Standard Book Number‑13: 978‑1‑4200‑6969‑3 (Softcover)
This book contains information obtained from authentic and highly regarded sources. Reasonable
efforts have been made to publish reliable data and information, but the author and publisher can‑
not assume responsibility for the validity of all materials or the consequences of their use. The
authors and publishers have attempted to trace the copyright holders of all material reproduced
in this publication and apologize to copyright holders if permission to publish in this form has not
been obtained. If any copyright material has not been acknowledged please write and let us know so
we may rectify in any future reprint.
Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced,
transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or
hereafter invented, including photocopying, microfilming, and recording, or in any information
storage or retrieval system, without written permission from the publishers.
For permission to photocopy or use material electronically from this work, please access www.copy‑
right.com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222
Rosewood Drive, Danvers, MA 01923, 978‑750‑8400. CCC is a not‑for‑profit organization that pro‑
vides licenses and registration for a variety of users. For organizations that have been granted a
photocopy license by the CCC, a separate system of payment has been arranged.
Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and
are used only for identification and explanation without intent to infringe.
Library of Congress Cataloging‑in‑Publication Data
Miller, Dennis P.
Building a project work breakdown structure : visualizing objectives,
deliverables, activities, and schedules / Dennis P. Miller.
p. cm. ‑‑ (ESI international project management series ; 5)
Includes bibliographical references and index.
ISBN 978‑1‑4200‑6969‑3 (hbk. : alk. paper) 1. Project management. 2. Work
breakdown structure. I. Title.
HD69.P75M536 2008
658.4’04‑‑dc22 2008014116
Visit the Taylor & Francis Web site at
http://www.taylorandfrancis.com
and the Auerbach Web site at
http://www.auerbach‑publications.com
AU6969_C000.indd 4 6/25/08 8:09:56 PM
Dedication
To my wife, Sharon.
Her support has always been the main drive in my life.
Dennis Miller
AU6969_C000.indd 5 6/25/08 8:09:57 PM
AU6969_C000.indd 6 6/25/08 8:09:57 PM
Contents
List of Figures ...............................................................................................xv
Preface: Why, How, and What I Developed .................................................xxi
Acknowledgments .......................................................................................xxv
About the Author ......................................................................................xxvii
Opening .....................................................................................................xxix
SECTION I: PrEPLaNNINg aCTIvITIES aND ISSuES
1 Preplanning Issues ...................................................................................3
Opening Issues ...............................................................................................3
Issue: Do Not Ask if You Do Not Plan to Use! ..........................................3
Issue: Your Personal Management Style .....................................................4
Issue: How Important Is the Project to Your Organization? .......................4
Issue: Write Your Management Style into Your
Project Charter ......................................................................................4
Issue: Will Your Organization Accept Results? ..........................................5
Issue: Can You Pull This Off? ....................................................................6
2 Sources of Deliverables ............................................................................7
Project Deliverables ........................................................................................7
Requirements Document ...........................................................................7
Client’s Own Words...................................................................................8
Objective Statement Only ..........................................................................8
Your Planning Team ......................................................................................8
No Definition at All ...................................................................................8
3 Timing of Planning Session ...................................................................11
A Question of Timing ..................................................................................11
How Many Days? .........................................................................................11
How Many Hours per Day? .....................................................................12
ii
AU6969_C000.indd 7 6/25/08 8:09:58 PM
iii n Contents
4 Specific Preparations ..............................................................................15
Communications .........................................................................................15
Personal Calendars .......................................................................................15
Planning Session Site ....................................................................................16
Handouts .....................................................................................................17
Supplies ........................................................................................................17
Break Materials ............................................................................................18
SECTION II: ExECuTINg THE EIgHT STEP PrOCESS
5 Step 1
Find the Project’s Deliverables ...............................................................23
Background ..................................................................................................23
Deliverable versus Activity Orientation ....................................................23
All Projects Have Physical Deliverables ....................................................24
The Best Source of Deliverables ...............................................................24
Expectations ............................................................................................24
Just-In-Time (JIT) Training ....................................................................25
Use the Client’s Words Only ................................................................25
Do Not Add Any Deliverables, Even If You Know They
Are Missing .........................................................................................25
Find the Deliverables — Nouns Only ......................................................25
Write Out the Post-Its® ............................................................................26
Let’s Practice: Step 1 ....................................................................................26
Hints........................................................................................................29
Many Documents ................................................................................29
Different Types (Colors) of Post-Its® ........................................................29
Do Not Be Concerned with Duplicates ...................................................30
A Good Method for Analyzing ................................................................30
Be as Neat as Possible ...............................................................................30
6 Step 2
Build and Review the Initial Product Breakdown Structure (PBS) ......31
Background (Build) .....................................................................................31
The Top Component of the WBS ............................................................31
JIT Training (Build) ....................................................................................33
The Initial Build of the PBS .....................................................................33
A PBS Can Have Different Depths (Level of Detail) ..............................34
Let’s Practice: Part One ................................................................................35
Build Your Working Surface ....................................................................36
Assemble the PBS.....................................................................................37
Hints (Build) ...........................................................................................39
Ready to Go? .......................................................................................39
PC Software or Not? ................................................................................39
AU6969_C000.indd 8 6/25/08 8:09:58 PM
Contents n ix
Background (Review) ...................................................................................39
JIT Training (Review) .................................................................................40
Let’s Practice: Part Two ...............................................................................40
Hints (Review) .........................................................................................41
Upon Arrival .......................................................................................41
Objectives of the Presentation ..................................................................41
Play a Little Trick .....................................................................................41
Progress Reporting Style .........................................................................42
Other Display Techniques ......................................................................44
7 Step 3
Building Down the PBS .........................................................................45
Background ..................................................................................................45
JIT Training.................................................................................................45
Successive Decomposition ........................................................................45
A Question of Granularity ......................................................................46
Approaches for the Build-Down .............................................................46
Client’s Deliverables ................................................................................46
Process Deliverables ................................................................................46
Project Deliverables to the Fourth Level ..................................................47
Sources for More Detailed Deliverables ...................................................48
Exceptions ...............................................................................................48
Let’s Practice ........................................................................................48
Hints........................................................................................................49
The PBS Is a Work in Progress .................................................................50
Show Your Work: Leave It on Post-Its® ....................................................50
The Project Management Leg® ................................................................50
Issues/Problems/Risks ..............................................................................50
The Parking Lot .......................................................................................51
An Assumption ........................................................................................51
8 Step 4
Establishing the Activities ......................................................................53
Background ..................................................................................................53
Most Project Managers Start Here ...........................................................53
Their Time Is Yours .................................................................................53
Time Boxed .............................................................................................54
Are You Ready? ........................................................................................54
JIT Training ............................................................................................54
Establishing Your Authority and Delegating It ....................................54
Restate the Project’s Purpose ........................................................................55
How Much to Plan ..................................................................................55
Assembly Points .......................................................................................56
Gaining Team Buy-In ..............................................................................56
AU6969_C000.indd 9 6/25/08 8:09:59 PM
Description:Help Your Team Visualize the Right Path to Success В Most people do not truly understand a concept until they can visualize it. This applies to all fields, including Project Management. The best way to effectively manage projects is to help your team visualize the end result as well as the steps