100 CSCP Exam Questions PDF
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100 CSCP Exam Questions A free publication from the team at Real World Supply Chain http://realworldsupplychain.com 100 CSCP Exam Questions You may share or republish this report as long as it is accompanied by an attribution link back to http://realworldsupplychain.com. Copyright © 2010 Real World Supply Chain LLC Real World Supply Chain LLC and this report are not affiliated in any way with APICS and CSCP. Exam questions provided here were independently developed by our team. (cid:616)ey are not actual test questions. We worked very hard to ensure that this report is free of errors. However, things can and do get missed. If you spot any errors, we would appreciate it if you let us know. We will make the corrections immediately. We can always be reached at [email protected]. FFeel free to drop us a note anytime for any reason. We would love to hear from you! We hope that you (cid:235)nd this report useful. 100 CSCP Exam Questions Rev 1.0 100 CSCP Exam Questions A Real World Supply Chain Free Report Question 1 Technology has played all of the following roles in SRM EXCEPT: A. Systems can show current status of operations. B. Suppliers can communicate with customers in real time. C. Transactional processes can be automated. D. Security enhancements can segregate enterprise business processes. Question 2 In designing the supply chain strategy, what is one of the most important considerations? A. customer needs B. management capabilities C. availability of suppliers D. geographical coverage Question 3 The MOST significant result of globalization and increased terrorist threats is: A. increased transportation costs B. tighter security requirements and increased restrictions on business transactions C. increased supply chain lead time D. shorter product life cycles Question 4 Which of the following schedules dependent demand? A. master production schedule B. production plan C. sales forecast D. material requirements planning Copyright © 2010 Real World Supply Chain LLC www.realworldsupplychain.com 1 100 CSCP Exam Questions Rev 1.0 Question 5 Which of the following best describes the term landed cost? A. all the other expenses that are added to the purchase price of the material B. the cost required to ship materials from Asia C. the fees associated with unloading raw materials at the destination port D. the duties paid when importing materials from outside the country Question 6 Customer relationship management (CRM) is best described as: A. a focus on managing long term supplier relationships B. a marketing philosophy based on putting the customer first C. managing customers to promote your products D. transactional guidelines when dealing with customers Question 7 All of the following are steps to creating integrated supply chain networks EXCEPT: A. adopt the right attitudes B. adhere to collaborative principles C. ask the right questions D. hire consultants with expertise in building collaborative partnerships Question 8 Each of the following is a benefit of SRM software EXCEPT: A. works well with existing ERP systems B. helps reduce the cycle time on sourcing projects C. makes it easier to select suppliers D. removes the need for manager involvement Question 9 Each of the following is a key component of enterprise marketing automation EXCEPT: A. promotions B. customer retention C. response management D. order processing Copyright © 2010 Real World Supply Chain LLC www.realworldsupplychain.com 2 100 CSCP Exam Questions Rev 1.0 Question 10 One general goal of supplier relationship management (SRM) is to: A. ensure mutual profitability while meeting customer needs B. manage supplier costs C. build relationships with as many suppliers as possible D. improve negotiation process Question 11 Which type of supply chain design is defined by early supplier involvement? A. concurrent engineering B. over-the-wall design C. design-to-scale D. make-to-order Question 12 One of the most common modes of transportation is: A. air B. water C. multimodal D. truck Question 13 Which of the following provides a complete list of components required for manufacture of a product? A. sales forecast B. S&OP C. bill of materials D. MRP Question 14 All of the following terms speak to degrees of supplier integration EXCEPT: A. informal collaboration B. formal collaboration C. out of the box thinking D. supplier design Copyright © 2010 Real World Supply Chain LLC www.realworldsupplychain.com 3 100 CSCP Exam Questions Rev 1.0 Question 15 If customers are asking for deeply discounted products, what should the supply strategy focus on? A. speedy delivery B. flexibility C. low inventory D. security Question 16 The term "seasonal" as it relates to forecast refers to: A. any forecasting period B. one of the four seasons C. one month D. one year Question 17 What is the first step in creating a customer-focused business? A. identify customer needs B. implement a CRM program C. create a customer segment map D. align business to support a customer focus Question 18 All of the following are benefits of design collaboration EXCEPT: A. fewer cost overruns B. innovation C. higher customer satisfaction D. speed of development Question 19 Supply chains create value by: A. increasing profitability and return to shareholders B. providing multiple variants of products for customers C. making transaction processing more efficient D. developing more accurate forecasts Copyright © 2010 Real World Supply Chain LLC www.realworldsupplychain.com 4 100 CSCP Exam Questions Rev 1.0 Question 20 What is one benefit of pooling risk? A. unanticipated large orders tend to be small relative to total inventory in the central location B. stockouts go down significantly C. lead times decline D. transportation costs are reduced Question 21 Which of the following is true about naïve forecasting? A. assumes demand will be consistent from one period to the next B. makes educational guesses on demand for a new product C. requests input from employees outside of the supply chain D. forecast prone to error Question 22 What is one of the most important requirements for a metric to be a KPI? A. It should be applicable to the processes across the entire supply chain. B. It should be written in financial terms. C. It needs to include inventory levels in the distribution centers. D. It should only measure performance within the last 12 months. Question 23 What is the first step in implementing an SRM strategy? A. define the strategy B. prepare partners C. conduct pilot D. develop criteria and enroll partners Question 24 The following are key components of the definition of supply chain management EXCEPT: A. monitoring of supply chain activities with the objective of creating net value B. synchronizing of supply and demand C. building a competitive infrastructure D. selecting suppliers Copyright © 2010 Real World Supply Chain LLC www.realworldsupplychain.com 5 100 CSCP Exam Questions Rev 1.0 Question 25 The following are major considerations when setting up a demand-driven supply chain EXCEPT: A. real demand data visibility along the chain B. supply chain partner trust and collaboration C. responsiveness and ability to effect change D. input to corporate forecasting exercise Question 26 Strategic sourcing involves finding and building ongoing relationships with partners who do all of the following EXCEPT: A. account for the majority of the organization's purchases B. provide key materials and services C. help the purchaser meet profitability and customer satisfaction goals D. provide the ultimate lowest cost Question 27 Which of the following is a way CRM technology is used in a typical organization? A. distribution resource planning B. sales and marketing C. supplier management D. operations planning Question 28 The most important aspect of the supply chain strategy is that it should: A. be forward looking B. be on the cutting edge of technology C. focus on customer needs D. integrate various entities that deliver the sub-processes Question 29 Which of the following is LEAST likely to be considered a strategic IT tool? A. decision support system (DSS) B. warehouse management system (WMS) C. advance planning and scheduling (APS) software D. supply chain management (SCM) software Copyright © 2010 Real World Supply Chain LLC www.realworldsupplychain.com 6 100 CSCP Exam Questions Rev 1.0 Question 30 What is one benefit of a design for manufacture (DFM) approach? A. Manufacturing experts can identify unrealistic production assumptions early in the process. B. The final product is typically more innovative. C. Lower production costs are achieved. D. Suppliers can submit their quotations early in the process. Question 31 Which of the following best defines the term "supply chain"? A. a global network used to deliver products and services from raw materials to end customers through an engineered flow of information, physical distribution, and cash B. a set of linked processes that take place in the extraction of materials for transformation into products for distribution to customers C. the process of ensuring raw materials are available for production D. a collaboration of various companies outside of the manufacturing corporation Question 32 What is one way to reduce the contribution of lead time to the bullwhip effect? A. order batch size reduction B. time management C. prioritization D. cost reduction Question 33 What is one advantage of the SCOR system? A. It measures cross-organization and cross-functional supply chain activity. B. It is a premium system that requires purchase of a license. C. It is designed for vertically integrated supply chains. D. The software that it uses is state of the art. Question 34 Which of the following is true about pricing in a CRM environment? A. Price is another way to differentiate products. B. Price and product are essentially disconnected. C. Price is based on manufacturing cost plus an acceptable margin. D. Price does not have to deliver profit. Copyright © 2010 Real World Supply Chain LLC www.realworldsupplychain.com 7 100 CSCP Exam Questions Rev 1.0 Question 35 Each of the following are benefits derived from voice of the customer (VOC) EXCEPT: A. develops solutions to problems with existing products B. gives feedback to topics that a business would not normally receive C. allows customers to talk freely D. reduces the need for product development Question 36 The technology used to store all information typically printed and physically attached to a product is: A. bar coding B. WMS C. EDI D. auto ID Question 37 When do corporations employ qualitative forecasting? A. when products are low value B. when products are at the end of life stage C. when new products are introduced D. when reliable historical sales data is available Question 38 What is one SRM function not typically outsourced? A. contract deployment B. IT support C. compliance management D. supplier selection Question 39 "Over-the-wall" design is best described as: A. a method of design that does not employ collaboration and cross-functional iteration B. a cutting edge innovative design methodology C. a design process that goes beyond the traditional walls of the firm and works with external partners D. a method of design employed only by vertically integrated companies Copyright © 2010 Real World Supply Chain LLC www.realworldsupplychain.com 8
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