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The 2008 Pfeiffer Annual, CD-ROM Included: Leadership Development (J-B US non-Franchise Leadership) PDF

354 Pages·2007·2.09 MB·English
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THE 2008 PFEIFFER ANNUAL Leadership Development Jim Noel and David Dotlich, Editors John Wiley & Sons, Inc. ffffiirrss..iinndddd vv 1100//1188//0077 77::2244::5588 PPMM ffffiirrss..iinndddd iiii 1100//1188//0077 77::2244::5577 PPMM About This Book Why is this topic important? All organizations have access to basically the same technology and fi nancial r esources. What sets winning organizations apart is the depth and breadth of their leadership talent. Bluntly stated, organizations that develop their leadership talent are most likely to be winners in our highly competitive, global economy—and that’s why this book was written. What can you achieve with this book? What you will get out of the 2 008 Pfeiffer Annual: Leadership Development is fi rst- hand information about where the fi eld of leadership development is headed, from experts closest to the action—practitioners heading up leadership development in lead- ing organizations. You will also read in-depth case studies on leading o rganizational leadership development programs and processes and thought-p rovoking chapters from leading thinkers (academics, consultants, and practitioners) on key issues such as leadership development strategies and systems, metrics, developing high-potential talent, engaging top executives, today’s most effective learning methods, develop- ing global leaders, and other critical topics. You’ll take away best practices, practical ideas, innovative approaches, and lessons learned that will guide you in your efforts to use high-impact leadership development to help your organization achieve its strategic objectives through exceptional leadership talent. How is this book organized? This volume is div ided into seven sections. Section 1 , History of Leadership Develop- ment, is an overview of how the fi eld of leadership development has emerged, where our roots are, where we are today, and perspectives on charting future directions. Section 2, Defi ning the Field, contains provocative chapters designed to challenge your organization’s strategic perspective on leadership development. Section 3 , Developing Global Leaders, addresses, through case studies and practical examples, the critical question of how today’s organizations can develop global leaders. Section 4 , Approaches to Leadership Development, gives insight into leading efforts around the world to solve key leadership issues. Section 5 , Methodologies, reviews some of the most powerful methods for developing leaders that includes timely discussions of coaching that changes behavior, combining assessment and development, the role ffffiirrss..iinndddd ii 1100//1188//0077 77::2244::5566 PPMM of leadership competencies in development, practical suggestions for transition ing leaders into new roles, and action learning. Section 6 , Creative Approaches to Deve lop Leaders—Pushing the Boundary, is our attempt to offer some creative new insights and tools available to professionals who develop leaders. Section 7 , A Look to the Future, is a view on how leadership development could look and feel like in the not so distant future. The section closes with some interesting questions that have the potential to encourage new thinking and innovation in the fi eld of leadership development. ffffiirrss..iinndddd iiii 1100//1188//0077 77::2244::5577 PPMM About Pfeiffer Pfeiffer serves the professional development and hands-on resource needs of training and human resource practitioners and gives them products to do their jobs better. We deliver proven ideas and solutions from experts in HR development and HR management, and we offer effective and customizable tools to improve workplace performance. From novice to seasoned professional, Pfeiffer is the source you can trust to make yourself and your organi- zation more successful. Essential Knowledge Pfeiffer produces insightful, practical, and comprehensive materials on topics that matter the most to training and HR professionals. Our Essential Knowledge resources translate the expert ise of seasoned professionals into practical, how-to guidance on critical workplace issues and problems. These resources are supported by case studies, worksheets, and job aids and are frequently supplemented with CD-ROMs, web- sites, and other means of making the content easier to read, understand, and use. Essential Tools Pfeiffer’s Essential Tools resources save time and expense by offering proven, ready-to-use materials—including exer cises, activities, games, instru- ments, and assessments—for use during a training or-team-learning event. These resources are frequently offered in looseleaf or CD-ROM format to facilitate copying and cus- tomization of the material. Pfeiffer also recognizes the remarkable power of new technologies in expanding the reach and effectiveness of training. While e-hype has often created whizbang solutions in search of a problem, we are dedicated to bringing convenience and enhancements to proven training solutions. All our e-tools comply with rigorous functionality standards. The most appropriate technology wrapped around essential content yields the perfect solution for today’s on-the- go trainers and human resource professionals. Essential resources for training and HR professionals www.pfeiffer.com ffffiirrss..iinndddd iiiiii 1100//1188//0077 77::2244::5577 PPMM The Pfeiffer Annual Series The Pfeiffer Annuals present each year never-before-published materials contributed by learning professionals and academics and written for trainers, consultants, and human resource and performance-improvement practitioners. As a forum for the sharing of ideas, theories, models, instruments, experiential learning activities, and best and innovative practices, the Annuals are unique. Not least because only in the Pfeiffer Annuals will you fi nd solutions from professionals like you who work in the fi eld as trainers, consultants, facilitators, educators, and human resource and performance-improvement practitioners and whose contributions have been tried and perfected in real-life settings with actual participants and clients to meet real-world needs. The Pfeiffer Annual: Consulting Edited by Elaine Biech The Pfeiffer Annual: Leadership Development Edited by James Noel and David Dotlich The Pfeiffer Annual: Management Development Edited by Robert C. Preziosi The Pfeiffer Annual: Training Edited by Elaine Biech Michael Allen’s 2008 e-Learning Annual Edited by Michael Allen ffffiirrss..iinndddd iivv 1100//1188//0077 77::2244::5588 PPMM THE 2008 PFEIFFER ANNUAL Leadership Development Jim Noel and David Dotlich, Editors John Wiley & Sons, Inc. ffffiirrss..iinndddd vv 1100//1188//0077 77::2244::5588 PPMM Copyright © 2008 by John Wiley & Sons, Inc. All Rights Reserved. Published by Pfeiffer An Imprint of Wiley 989 Market Street, San Francisco, CA 94103-1741 www.pfeiffer.com Except as specifi cially noted below, no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scan- ning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at http://www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifi cally disclaim any implied warranties of merchantability or fi tness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materi- als. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profi t or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet websites offered as citations and/or sources for further informa- tion may have changed or disappeared between the time this was written and when it is read. Certain pages from this book and all the materials on the accompanying CD-ROM are designed for use in a group setting and may be customized and reproduced for educational/training purposes. The reproduc- ible pages are designated by the appearance of the following copyright notice at the foot of each page: The 2008 Pfeiffer Annual: Leadership Development. Copyright © 2008 by John Wiley & Sons, Inc. Repro- duced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com This notice may not be changed or deleted and it must appear on all reproductions as printed. This free permission is restricted to limited customization of the CD-ROM materials for your organiza- tion and the paper reproduction of the materials for educational/training events. It does not allow for systematic or large-scale reproduction, distribution (more than 100 copies per page, per year), transmis- sion, electronic reproduction or inclusion in any publications offered for sale or used for commercial purposes—none of which may be done without prior written permission of the Publisher. For additional copies/bulk purchases of this book in the U.S. please contact 800-274-4434. Pfeiffer books and products are available through most bookstores. To contact Pfeiffer directly call our Customer Care Department within the U.S. at 800-274-4434, outside the U.S. at 317-572-3985, fax 317- 572-4002, or visit www.pfeiffer.com. Pfeiffer also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. ISBN: 978-0-7879-9521-8 ISSN: 1046-333-X Acquiring Editor: Martin Delahoussaye Director of Development: Kathleen Dolan Davies Development Editor: Susan Rahmeler Production Editor: Dawn Kilgore Editor: Rebecca Taff Editorial Assistant: Julie Rodriquez Manufacturing Supervisor: Becky Morgan Printed in the United States of America Printing 10 9 8 7 6 5 4 3 2 1 ffffiirrss..iinndddd vvii 1100//1188//0077 77::2244::5599 PPMM CONTENTS Acknowledgments xi Introduction: What’s Next in Leadership Development? 1 Jim Noel and David Dotlich SECTION 1: HISTORY OF LEADERSHIP DEVELOPMENT 5 1 Where We’ve Been: Leadership Development in the 20th Century 7 Jim Noel and D avid Dotlich SECTION 2: DEFINING THE FIELD 21 2 Why Are There Not Enough Leaders in Companies Today? 23 Stephen H. Rhinesmith 3 Who Really “Owns” Leadership Development? 34 Robert A. Stringer vii ffttoocc..iinndddd vviiii 1100//1188//0077 99::2233::0099 PPMM viii Contents 4 Developing Leaders of Substance 45 Ram Charan 5 Why Is Leadership So Important and Formal Leadership Development Not? 51 Tim Sullivan SECTION 3: DEVELOPING GLOBAL LEADERS 69 6 The Evolution of Leadership Development at Novartis 71 Frank Waltmann 7 Achieving Success in the Globalization of Leadership Development 81 Eric Olson 8 Developing Global Leaders Through Action Learning 89 Alice Portz SECTION 4: APPROACHES TO LEADERSHIP DEVELOPMENT 99 9 Developing Customer-Centric Leaders 101 Thomas R. Knighton 10 Building Marketing Excellence 109 Jean-Claude Larreche, Mario Castaneda, and Zohra Jan Mamod 11 Time Warner Creative Leadership Summit 126 Vera Vitels 12 B e the One: The LEADToshiba Experience 135 Anthony V. Codianni and Terry Kristiansen 13 The Quest for 20:20 Vision: Developing HR Leaders at Luxottica 141 Ken Meyers 14 What Women Executives Need from Leadership Development Programs 150 Marijo Bos 15 Creating Real Employee Engagement 162 Alaric Mostyn ffttoocc..iinndddd vviiiiii 1100//1188//0077 99::2233::0099 PPMM

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This comprehensive resource includes an international panel of contributors who are leading academics and practitioners in the field. Their combined wisdom has created the most authoritative and up-to-date source for new ideas, tools, models, and contemporary practices in leadership development. Thi
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