A pamphlet put out by the Twin Cities IWW branch for the purpose of promoting the development of workplace organisers, based on their experiences of organising at work. It offers the sort of practical advice we could all be implementing in our own workplaces j [ C BCBMB[B PPLT www.zabalazabooks.net “Knowledge is the key to be free!” Weakening the Dam Twin Cities I W W Text from the LibCom site j j j j j www.libcom.org Originally published by the Industrial Workers of the World j j www.iww.org xxx/{bcbmb{bcpplt/ofu j j 2 Weakening the Dam Twin Cities I W W 31 You begin to debrief with everyone who was at the training. You cele- brate victories, agitate on issues, push the plan to win. Everyone continues to talk with co-workers. The group elects one more delegate, preferably from your pool of good organisers. You submit the bylaws you have been working on with a membership list put together by the secretary and the delegates to General Headquarters and petition for an Industrial Union Branch charter. Once you have this charter you need to hold a meeting and brainstorm what is going to be handled by the GMB and what is going to be handled by the Industrial Union Branch. Ideally the GMB handles Inside ... solidarity work with other unions and allied causes, new member orienta- tion, and organiser training. The IUB handles building the campaign, Introduction: More and Better Organisers ........................................... 5 keeping members caught up on their dues and social and educational events for workers in the industry. Lasting Lessons from the Class Struggle ............................................. 6 You talk to the Organiser Training Committee and schedule a version Emotional Pressure and Organisation Building ................................... 9 of the OTC’s Committee In Action advanced training, also known as the “Organising 102” training. You schedule an IUB strategy and planning re- Talking to Bosses: Stick to the Script! ................................................ 11 treat for two weeks after that training. Know the Union, Hear the Union, See the Union ............................... 12 Know the Union, Hear the Union, See the Union: Still Good Advice .................................................................................. 13 Charting ................................................................................................ 15 Replace Yourself ................................................................................... 17 Goals. Then Strategy. Then Tactics. Part I of II ................................. 18 Goals. Then Strategy. Then Tactics. Part II of II ................................ 20 Workplace Organising and Member Development Checklist ............ 22 Sample Campaign Time-Line .............................................................. 24 j j 30 Weakening the Dam Twin Cities I W W 3 Day 168 –You hold a new member orientation to the IWW for the people in the campaign who have joined up. You get the branch to do this, not the organiser(s). The organisers handle turnout, not running the orientation or getting a space etc. You set a date or set the wheels in motion to set a date. You start working on turnout as soon as date and time and place are figured out. Day 180 -Sympathetic but inactive supporters: 55. Campaign membership: 40. Number of organisers: 3. Leaders involved: 7. Number of Delegates: 3. Officers: Treasurer, Secretary. Two of the new organiser’s burn out and quietly leave the campaign. If the branch is functioning well, they have had an IWW orientation and peo- ple in the branch reach out to them, they stay around. If the branch is not functioning well, they drop out and possibly quit the union. You hold a committee meeting. The committee plans a shorter organiser training focusing on key skills, to increase the number of organisers in- volved. (Either one 4 hour session or two 2 hour sessions.) You also have each organiser pick two co-workers to target to teach how to organise on an individual basis by involving them in small group conversation, debrief- ing, and covering the basics. You prioritise turning workplace leaders into organisers. The group also elects two of the campaign’s experienced or- ganisers to attend the upcoming union-wide Training for Trainers, so the campaign can do better at trainings. You’re one of the people elected. Then the meeting shifts gears. You discuss how the individual conversations are going and how to do turn out for the shorter organiser training. A few peo- ple are at the meeting who are not doing the individual conversation. A few people who are doing at least some individual conversations don’t come to the meeting Day 194 – Shorter training From this point on the organisers who have been around will begin to act like the experienced lead organiser who supports and pushes their co- worker organisers. You will need to help them with this role and push them to really do it. Day 195 - Sympathetic but inactive supporters: 60. Campaign membership: 45. Number of organisers: 8. Leaders involved: 10. Number of Delegates: 4. Officers: Treasurer, Secretary. j j 4 Weakening the Dam Twin Cities I W W 29 Your original core co-organiser burns out and quietly leaves the cam- paign. If your branch is functioning well and reaches out to them, they stay around. If the branch is not functioning well, they drop out and pos- sibly quit the union. Your campaign is at a big point now! After about five j months, you’re having a meeting to plan your first action. You talked to Introduction: More and Better people around the union and did a lot of thought ahead of time so you ar- Organisers rive with a plan. You wanted to make sure, in case the group didn’t have any ideas or any good ideas but you sill engage everyone in a group brain- storm and discussion to plan together. The plan that the group comes up The IWW’s number one priority right now should be to build up the con- with is awesome. You’re doing a march on the boss. The group lays out fidence, competency, and commitment of IWW organisers, and to organise roles and people take assignments. You all check in to see who is doing to turn more workers into IWW organisers. This pamphlet is meant to their one-on-one conversations. You help anyone who is struggling, by hav- offer some more resources for this approach. There are some more re- ing a role play and brainstorming. sources in the IWW’s organiser training and in the higher level organiser training that the IWW is currently testing out. There are a lot more re- Day 154 –You check in that everyone did their part for the action sources among IWW organisers, resources that are not written down but are in people’s heads. Day 155 – Action. You march on the boss. You scare the hell out of the The particular material collected in this pamphlet includes selections from boss. It’s awesome. the Workers Power column that regularly runs in the Industrial Worker newspaper. All of the Workers Power columns are online at http://forwork- Day 157 – You hold a meeting to respond to management’s response to erspower.blogspot.com/ After the selections from Workers Power are two the action, if necessary. check lists, one for developing people as active IWW members and another for developing people as workplace militants. After the checklist is a sample Day 166 -Sympathetic but inactive supporters: 50. Campaign membership: timeline for an IWW non-contractual organising campaign. 35. Number of organisers: 5. Leaders involved: 5. Number of Delegates: 3. Officers: Treasurer, Secretary. Historical Note Your new organisers begin to get tired. One campaign member (prefer- Here is a page or so of IWW history, to explain some of the perspective ably a workplace leader) that you have been working with begins to act behind this pamphlet’s goal of organiser development. The IWW was like an organiser. The group elects one more delegate. You make a motion founded at a convention that started on June 27th, 1905. The IWW found- at the branch meeting to make sure the branch is training new delegates ing convention resulted from a prior conference in January, 1905. The Jan- in how to report. uary conference resulted from an informal meeting and exchanges of You have a big group meeting with everyone who is involved in the cam- letters between radical unionists in November of 1904. The January con- paign. You hype your victories, discuss work issues to agitate people, as- ference produced a document called the Industrial Union Manifesto, which sess campaign and lay out social map so far, lay out the plan to win, set called for the June convention at which the IWW was founded. goals, give assignments, and set deadlines. You check in to see who is doing In 1913 Paul Brissenden noted that “the Industrial Workers of the their one-on-one conversations. You help anyone who is struggling, by hav- World is not the first organisation of workers built upon the industrial ing a role play and brainstorming. All of you continue conversations with form. Even its revolutionary character can be traced back through other co-workers. organisations” such as the Knights of Labor, the Western Federation of Miners, the American Labor Union, the United Metal Workers International Union, the Brewery Workers, and the Socialist Trade and j j 28 Weakening the Dam Twin Cities I W W 5 Labor Alliance. The point is that the IWW did not drop from the sky. It expect 1/5 of these conversations to succeed. Since there are other areas was the result of a process based on earlier experiences and ideas. The of the workplace where you don’t have leaders identified, you begin out- Western Federation of Miners (WFM), one of the most important radical reach to other workers in these areas, in order to identify leaders. You working class organisations of its day, played a very important role in the push everyone to do these conversations. You really expect only half of the founding and early history of the IWW. The WFM itself grew out of a people to do so, but it still bothers you that not everyone does this. You process. A number of miners’ unions merged in the early 1890s. Before begin to have short role plays at your committee meetings as part of re- they merged, they had to be organised in the first place. port-backs on how the one-on-ones are going. There’s a point to all this history. Today is not June 27th, 1905. The You make your own personal plan on how you will individually train world has moved forward, of course, but for many people in the working the workplace leaders on organising and how you will help them build re- class we have moved backward. Our class is less organised. If anything, lationships to other IWW members. You make this a central piece of your the present is as much or more like the 1880s than 1905. own work. It’s not 1905. Our present tasks are not much like the tasks of the people who founded the IWW. Our present tasks are more like the people who Day 138 - Sympathetic but inactive supporters: 30. Campaign membership: worked to form the initial unions who later merged to form the WFM. 22. Number of organisers: 5. Leaders involved: 2. Number of Delegates: 2. June 27th, 1905 is a long term goal. We need to begin a long-term process Officers: Treasurer, Secretary. which will end with something like June 27th, 1905, and which will begin a new process like the one that was started with the IWW founding con- The core organisers in the campaign are beginning to get tired. You hold vention. As a first step toward that process, we need more confident, ca- a committee meeting to discuss how the individual conversations are pable committed IWW organisers, recruited from the ranks of the working going. You lay out a plan to win including a campaign timeline. A few peo- class through our organising. Hopefully this pamphlet helps with that. ple come to the meeting who are not doing the individual conversations. A There is much else that has to happen. We have so much to do. few people who are doing at least some individual conversations don’t come. This bothers you, but you’re fired up to see so many people working on the campaign. At this meeting you discuss difficulties people are having in their conversations with co-workers and brainstorm solutions. You set goals for continuing conversations. j Lasting Lessons from the Class You start spreading paperwork around in order to take administrative workload off of organisers. Your group elects another delegate to collect Struggle dues. The group decides to turn the previous delegate into the campaign treasurer. The group gets its own bank account and gives both delegates signing authority on the account. The new delegate becomes a campaign “To build the new society you need new people and people can secretary; the secretary will take care of reporting to the branch on the be transformed only in activity.” progress of the campaign and fielding any questions from people not di- - Martin Glaberman, rectly in the campaign. Both officers agree to report every month, with the Work and Working Class Consciousness. campaign secretary reporting on membership and communications from people and groups outside the campaign and the treasurer continuing March 20th, 2004.Over the course of a year a group of UPS loaders had financial reports. developed a lot of comradery with one another. They had the power, and they openly expressed it by refusing to work at the speed demanded by Day 152 - Sympathetic but inactive supporters: 35. Campaign membership: the bosses. A new worker was brought in and management tried its best 30. Number of organisers: 4. Leaders involved: 4. Number of Delegates: 2. to isolate him from the activist group. When this fellow worker defied Officers: Treasurer, Secretary. management and lined up with the rest of the workers, working at their j j 6 Weakening the Dam Twin Cities I W W 27 You host another organiser training. Some people have scheduling dif- pace, calling management “blue shirts” and spending his breaks with ficulties such as childcare needs, so your branch pays for childcare for other militant workers, management brought even more pressure on him, them so they can attend. Some people have scheduling difficulties that pushing him to change and work faster or he would be fired. His co-work- you can’t get around, like medical appointments, so you make a plan to ers responded after a break one morning by refusing to go back to work catch them up on the content as best as you can. You decide to hold a 4 until a certain blue shirt, the one mostly responsible for the pressure hour session later that focuses on A-E-I-O-U like the first part of the brought on the new worker, was taken off of the line. It was a stand-off, training. You ask the Organiser Training Committee and the Organising and the tension was high, none of them having been involved in anything Department Board to help you with this. They do. The training ends with like this before. They won their demand, the supervisor was taken off the a session where you create your plan to win, including immediate next line, and they were threatened with firings if they tried anything like that steps and a timeline for the next piece of your campaign’s plan. Your plan again. Over the course of the next year they all began to leave the job, is awesome. You aim to have a committee equal to 15% of the total work- moving to other work, other shifts at UPS, or to other departments. force at your target, and supporters equal to 65%. You don’t get to cover Roughly a year and a half after the action had taken place, two friends all the details of how to get there so you set a date for a follow up meeting from the UPS job visit for the first time in awhile. Chatting over a beer, in two week’s time. At this meeting you do social mapping, among other one had quit UPS but the other still worked there. He relayed how he things, and push people to use the training. You emphasise talking to key would bring the story up whenever he saw their old despised manager, workplace leaders and build a list of them by name/identifying informa- how that blue shirt’s face would turn red and he would storm off. Nostalgic tion (“the one on nights who wears the Sox hat”). You know that work- for the old crew and their bold action at work, the worker who had since place leaders are harder to move. You expect to succeed 1/5 of the time. moved on called another former co-worker. He too expressed pride in their Talk to all the identified leaders first before repeating a conversation with defiance of the boss and added that he looked forward to the next time he a leader who says no or isn’t sure. could stick it to management to show ’em who was really in charge. You identify one member of the organising committee who is very organ- Though the gains were long gone, the memory and experience still lin- ised personally, this person becomes your first delegate. You convince that gered, with the workers holding onto a desire to take action next time they person to start thinking about money. You start to get other members of have the strength. the organising committee to turn in receipts to the delegate. You have the delegate turn the receipts into the branch treasurer. You make sure they May 17th, 2006. Messengers from Arrow Messenger Service in Chicago report at every meeting on the financial state of the organising drive – giv- gather for a special anniversary party at a fellow worker’s home. Exactly ing a report on the bank balance, and an account of how much dues was one year ago, on a busy Thursday afternoon, they all had turned off their taken in and expenses. two-way radios messengers use to communicate to their dispatcher. Hav- ing been through three fruitless negotiating sessions with the company, From this point on you will begin to act like the experienced lead organ- this was their way of showing Arrow that if the bosses wouldn’t meet their iser who supports and pushes your co-worker organisers. You also set a goal terms, the company wouldn’t run. After a pitched battle during the ensu- of making each of your campaign’s key wobbly organisers train two or three ing month, the company agreed to the workers’ demands. more people to be committed and capable wobbly organisers just like your- As they gather at the anniversary party, make little drunken speeches selves. You use the checklists that accompany this timeline, and you give and reminisce over last years drawn-out struggle, only three or four of out copies of this pamphlet. You set up follow-up conversations with people them – out of twenty – still work at the company. Several were fired dur- to see what they thought of the pamphlet. ing the campaign, others quit in frustration, and others just decided to move on. There is virtually no organisation left at the company and no ex- Day 118 –You begin to debrief individually with everyone who attended isting struggle against the boss to speak of. In another year the union will the training. You begin one-on-ones with workplace leaders. Everyone at be completely gone from Arrow and what will become of the gains made the training begins to have 3 conversations per week. With leaders, you in Winter 2005 is anyone’s guess. j j 26 Weakening the Dam Twin Cities I W W 7 But one thing is clear; no one there would have changed a thing. For about needed roles and assign tasks. People aren’t as enthusiastic as you some it was the greatest experience at work they had ever been a part of. had hoped, but you still feel pretty fired up. There is consensus that the whole thing was nothing less than life-chang- ing. Crappy work is no longer something that must only be endured. It Day 15 through 45 –You do research about your target online. You ask can be collectively resisted. the people listed under Day 7 to help you with this. You are also gathering At first glance one can look at these shopfloor skirmishes and see defeat. contacts and social mapping as we talked about in the Organiser Training. Gains were eroded, and no lasting organisation was ever built. But You also focus on relationship building at work. You take good notes. through struggle we produce more than better or worse working condi- tions, resolved or unresolved grievances, and union or no union. We pro- Day 46 – You have a complete or almost complete contact list. You’ve duce new kinds of people. A major part of our organising has to be a talked to people outside your branch and people in your branch. You begin change in consciousness. This is why our tactics are so important. This one-on-one meetings with your co-workers. You’re a serious organiser, so type of change in outlook isn’t facilitated as clearly through an NLRB elec- you aim to do at least 3 conversations per week. You’re a realist, so you tion campaign. Direct action, where workers themselves are making the expect to succeed in 1/3 of these. You decide to do these for the next 10 change, gives the feeling of power to us workers. Most members of our weeks or until you have a group of at least 10 people who are willing to class have not felt this power, but once it has been summoned up it is attend an organiser training. You think to yourself, if people are unwilling much harder to push down. to attend a 2 day training then you should not trust them with your and When we workers act as a group we are making a statement to each fel- your co-workers’ jobs. low worker involved. This statement is clear; I am willing to stand here with you if you are here to stand with me. We may win this fight, or we Day 67 –Campaign membership: 5. Number of organisers: 2. may lose, but that statement always stays with us. It resonates with us You hold a group new member orientation to the IWW for the people as we go through our lives. When we organise and when we take action in the campaign who have joined up. You invite people from the branch that effectively challenges our boss, we have the power to demand the to attend as well. Only some of them do. This annoys you. A few co- changes we want to see. This is the key to understanding why these types workers don’t show up, this hurts your feelings. Those of you who are of actions change our lives. In the UPS story, workers stood up, put them- there have an awesome conversation about work and IWW vision. This selves on the line for another worker. In the Arrow story, workers took ac- excited you. Some new members can’t attend the orientation as a group tion to strengthen their position and to make a clear point: we are united so you make a plan to get them oriented individually. You contact your and without US you do not have a company. When we put ourselves on GEB rep, ODB rep, and someone from the OTC to help you with orien- the line for one another, no one forgets what is possible afterward. tation materials and curriculum, because your branch doesn’t already The concept of producing organisers at one company who scatter out to have this stuff. others companies has become a maxim for some IWW organisers in indus- try-wide efforts, and the concept is a good one, but there’s something more Day 98 –Campaign membership: 8. Number of organisers: 2. to it. Not everyone is going to become an organiser but everyone is going to have do assess the fight they’ve just been through and draw conclusions You hold another new member orientation. You invite people who have for their own lives. When the dust settles from our action, as it inevitably already been to one to attend and help facilitate discussion. Some new does, we are left to consider what happened. We have seen the power we members can’t attend the orientation as a group so you make a plan to get have as workers, a power unknown before. It may not occur to us imme- them oriented individually. diately, but with any major change in our lives, there is a resonance - a white noise that does not go away. It could be a month later and we could Day 116 and 117 - Sympathetic but inactive supporters: 20. Campaign be at the same job, or a year later and we could be two jobs down the road, membership: 12. Number of organisers: 2. Number of delegates: 1. Officers: but we will remember. And when we have the chance, we line up with, or Treasurer. j j 8 Weakening the Dam Twin Cities I W W 25