Workplace Ostracism: Its Nature, Antecedents, and Consequences (Palgrave Explorations in Workplace Stigma) PDF
Preview Workplace Ostracism: Its Nature, Antecedents, and Consequences (Palgrave Explorations in Workplace Stigma)
PALGRAVE EXPLORATIONS IN WORKPLACE STIGMA Workplace Ostracism Its Nature, Antecedents, and Consequences Edited by Cong Liu Jie Ma Palgrave Explorations in Workplace Stigma Series Editor Julie Gedro Empire State College Rochester, NY, USA This series is a call to action for organizations to not only recognize but include, support, and value employees of all walks of life, regardless of the social stigmas that might create material, affective, or psychological divisions between them and their ostensibly “normal” counterparts. It fills the gap in scholarship surrounding the difficult issues employees or job seekers might face based on their demographics, life events, or other factors. The series explores issues such as mental illness and wellness; and alcohol and drug addiction and recovery. It explores the complex and often times nuanced issues that face sexual minorities, or those who are formerly incarcerated, or military veterans in the context of employment or career decision making. Through rigorous research and contributions from the foremost scholars in human resources, books in the series will provide an in- depth exploration of each population and challenge HR scholars and practitioners to effectively consider and embrace these explorations and consider expanding their own awareness. The series speaks on behalf of anyone who has ever been affected–directly or indirectly–by discrim- ination or exclusion in the context of work, and promotes a positive, productive, and purposeful working environment for employees at all levels. More information about this series at http://www.palgrave.com/gp/series/15458 · Cong Liu Jie Ma Editors Workplace Ostracism Its Nature, Antecedents, and Consequences Editors Cong Liu Jie Ma Hofstra University Jinan University Hempstead, NY, USA Guangzhou, Guangdong, China ISSN 2662-3625 ISSN 2662-3633 (electronic) Palgrave Explorations in Workplace Stigma ISBN 978-3-030-54378-5 ISBN 978-3-030-54379-2 (eBook) https://doi.org/10.1007/978-3-030-54379-2 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such namesareexemptfromtherelevantprotectivelawsandregulationsandthereforefreefor general use. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinforma- tion in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respecttothematerialcontainedhereinorforanyerrorsoromissionsthatmayhavebeen made.Thepublisherremainsneutralwithregardtojurisdictionalclaimsinpublishedmaps and institutional affiliations. Cover illustration: © imagedepotpro/E+/Getty Images This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland Contents 1 Ostracism Applied to the Workplace 1 Kristin L. Sommer, Joshua A. Nagel, and Kipling D. Williams 2 Exploring the Overlap Among Workplace Ostracism, Mistreatment, and Related Constructs 35 Eric D. Wesselmann and Maayan Dvir 3 Antecedents of Workplace Ostracism 65 Cong Liu, Jun Yang, and Xixi Gu 4 Emotional, Cognitive, and Physiological Responses to Workplace Ostracism 101 Jie Ma, Aditi Rabindra Sachdev, and Na Tang 5 Workplace Ostracism and Employee Prosocial and Antisocial Organizational Behaviors 133 Zhiqing E. Zhou, Xinxuan Che, and Nicolette A. Rainone 6 Performance Consequences of Workplace Ostracism 159 Sharon Glazer, Sally D. Farley, and Tannaz T. Rahman v vi CONTENTS 7 Ostracism in the Diverse Workplace: Experiences of Different Racial/Ethnic Groups and Immigrant Employees 189 Adrienne R. Carter-Sowell, Asha Ganesan, Myia S. Williams, and Carla A. Zimmerman 8 Workplace Ostracism Among Gender, Age, and LGBTQ Minorities, and People with Disabilities 233 Yisheng Peng and Nicholas P. Salter 9 Research Methods for Studying Workplace Ostracism 269 Paul E. Spector and David J. Howard Appendix 293 Index 301 Notes on Contributors Adrienne R. Carter-Sowell, Ph.D. is a jointly appointed Associate Professor in the Psychological and Brain Sciences Department and the Africana Studies Program at Texas A&M University. She is leading an interdisciplinary research team addressing the costs of being “socially invisible.” Dr. Carter-Sowell serves as a member of multiple External Advisory Boards, as Co-Principal Investigator on several Collaborative Research projects, and an Ad Hoc Reviewer for multiple programs at the National Science Foundation. Dr. Carter-Sowell was honored as an ADVANCEDiversityChampionbytheOfficeoftheDeanofFacultiesin May2020,becauseofherdemonstratedcommitmenttodiversity,equity, and inclusion (DEI) efforts to improve the workplace environment at Texas A&M University. Xinxuan Che, Ph.D. is an Assistant Professor in the Industrial and Organizational Psychology program at Florida Institute of Technology. Prior to joining FIT, Dr. Che gained her Ph.D. from University of South FloridaandhasworkedforJohnsHopkinsUniversity.Herresearchmainly focuses on occupational health psychology and leadership in teams. Maayan Dvir, Ph.D. is an Assistant Professor in the Departments of Behavioral Sciences and Education at the Max Stern Yezreel Valley College. Maayan received her Ph.D. in Social Psychology from Purdue University. She studies social exclusion and sexual harassment, and the interplay between social exclusion and sexual objectification. vii viii NOTES ON CONTRIBUTORS Sally D. Farley, Ph.D. is an experimental social psychologist whose researchtypicallyfallsattheintersectionbetweennonverbalbehaviorand relationship science. Because she explores relational variables that influ- encepowerandaffiliation,shehasbeeninterestedinostracismandsocial exclusion for many years. Asha Ganesan, Ph.D. is a Postdoctoral Research Associate at the Department of Psychological and Brain Sciences at Texas A&M Univer- sity. Her research focuses on gender, intergroup relations, and culture. Other research interests include cultural evolution, gender-based power, and health-related cognition. Sharon Glazer, Ph.D. primarilystudiesoccupationalstressfromacross- cultural lens. She was a Fulbright and Erasmus Mundus 3rd Country scholar, a visiting professor at universities around the globe, editor for the International Journal of Stress Management, co-editor of two book series related to culture and IO Psychology, and elected Fellow of SIOP, IAIR, and IAAP. Xixi Gu isaPh.D.candidateintheDepartmentofPsychologyatHofstra University, USA. Her research interests include workplace mistreatment, suchasworkplaceostracismandabusivesupervision,emotionregulation, employee’s harmony value, and entrepreneurship. David J. Howard is a doctoral candidate in the Industrial and Organi- zational Psychology program at the University of South Florida. He is a statistical consultant for the Doctor of Business Administration program in the Muma College of Business. His research interests encompass technology-related counterproductive work behavior, research methods, and study design. Cong Liu, Ph.D. is a Professor in the Department of Psychology at HofstraUniversity.ShereceivedherB.S.fromBeijingNormalUniversity, China,andherPh.D.fromUniversityofSouthFlorida,USA.Shestudies workplaceostracism,workplaceconflict,andinterpersonalharmonyvalues in China and the USA. She is the Associate Editor for the International Journal of Stress Management. Jie Ma, Ph.D. isanAssociateProfessoratSchoolofManagement,Jinan University, China. His research interests include cognitive appraisals of workplace stressors and positive organizational psychology. His current research projects are concerned about how personal factors (e.g., NOTES ON CONTRIBUTORS ix personality traits and motivational orientation) affect employee cognitive appraisals of job demands. Joshua A. Nagel is a Ph.D. student in Industrial and Organizational Psychology at The Graduate Center and Baruch College, City Univer- sity of New York. His research interests mainly involve interpersonal relationships at work. Yisheng Peng, Ph.D. is currently a tenure-track Assistant Professor of Industrial and Organizational Psychology at George Washington Univer- sity. His primary research interests are workplace mistreatment (e.g., abusive supervision, incivility, ostracism, etc.), stress coping, aging and olderworkerissues(e.g.,agingandoccupationalhealth,eldercare,bridge employment). Tannaz T. Rahman, M.S. isaSeniorResearchAnalystatIMPAQInter- national LLC. She has worked on research related to ostracism since her student days at the University of Baltimore. She has been involved in both experimental studies where she explored the relationship between exclusion and affiliative behavior and survey studies where she examined workplace ostracism and psychosocial stressors. Nicolette A. Rainone is a Ph.D. student studying Industrial and Orga- nizational Psychology at Baruch College and The Graduate Center, CUNY.Herprimaryinterestsincludediversityintheworkplace,aswellas howthisintersectswithawidevarietyoftopics(e.g.,leadership,employee health and well-being, and assessment). Aditi Rabindra Sachdev, Ph.D. works with the Corporate Talent Management and Organization Development team at PepsiCo, NY, USA. Her current research projects examine biases and discrimination at workplace. Nicholas P. Salter, Ph.D. is an Assistant Professor of Industrial and Organizational Psychology at Hofstra University. As the director of the WILD (Workplace Inclusion, Leadership, and Diversity) lab, his research explores issues of diversity and inclusion of all kinds in the workplace. Additionally,hehasbeeninvitedtospeaktomultipleorganizationsabout this topic. Kristin L. Sommer, Ph.D. is a Professor of Psychology at Baruch College, City University of New York. She holds appointments on the
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