Work and Organizational Psychology

298 Pages·2022·2.625 MB·English

by  Sebastiaan Rothmann, Cary L. Cooper

Work and organizational
Psychology
Providing a complete and contemporary overview of the evolving and fascinating world of work, this
new edition of Work and Organizational Psychology is the perfect textbook, outlining not only key
theoretical ideas, but how they relate to the role of psychologists advising today’s organizations.
Integrating the fields of human resource management and organizational behaviour, the text begins
with a chapter to give the reader an insight into the domain of work and organizational psychology, the
development of the field of work and organizational psychology, tasks and competencies of organizational
and work psychologists, and careers in work and organizational psychology. The remainder of the book
is divided into thirteen chapters which address the core areas of work and organizational psychology.
The book is supported by a range of pedagogical features, spotlighting issues of theoretical, ethical,
or contemporary interest, whilst also enabling students to engage in active learning.
sebastiaan rothmann is Professor of Industrial Psychology and Director of the Optentia Research
Unit at North-West University, Vanderbijlpark, South Africa. His research interest is the assessment and
development of human potential and flourishing in institutions.
cary l. cooper is the 50th Anniversary Professor of Organizational Psychology and Health at the
ALLIANCE Manchester Business School, University of Manchester, President of the CIPD (professional
body of 156,000 HR professionals), and Chair of the National Forum for Health and Wellbeing at Work
(comprised of HR Directors and CMOs of 40 global organisations).
topics in applied Psychology series
Series Editor
Graham Davey, Professor of Psychology at the University of Sussex, UK and
former president of the British Psychological Society
Topics in Applied Psychology is a series of accessible, integrated textbooks ideal for courses in applied
psychology. Written by leading figures in their field, the books provide a comprehensive academic and
professional overview of the subject area, bringing the topics to life through a range of features, including
personal stories, case studies, ethical debates, and learner activities. Each book addresses a broad range
of cutting-edge topics, providing students with both theoretical foundations and real-life applications.
Educational Psychology, second Edition
Edited by Tony Cline, Anthea Gulliford and Susan Birch
sport and Exercise Psychology, second Edition
Edited by Andy Lane
health Psychology, second Edition
Charles Abraham, Mark Conner, Fiona Jones and Daryl O’Connor
criminal Psychology, second Edition
David Canter
counselling Psychology
Edited by Victoria Galbraith
clinical Psychology, third Edition
Edited by Graham Davey, Nick Lake and Adrian Whittington
Forensic Psychology
Edited by Neil Gredecki and Polly Turner
Work and organizational Psychology, third Edition
Sebastiaan Rothmann and Cary L. Cooper
Work and
organizational
Psychology
Third Edition
Sebastiaan Rothmann
and Cary L. Cooper
Cover image: © Getty Images
Third edition published 2022
by Routledge
4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN
and by Routledge
605 Third Avenue, New York, NY 10158
Routledge is an imprint of the Taylor & Francis Group, an informa business
© 2022 Sebastiaan Rothmann and Cary L. Cooper
The right of Sebastiaan Rothmann and Cary L. Cooper to be identified as authors of this
work has been asserted in accordance with sections 77 and 78 of the Copyright,
Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or utilised in any
form or by any electronic, mechanical, or other means, now known or hereafter invented,
including photocopying and recording, or in any information storage or retrieval system,
without permission in writing from the publishers.
Trademark notice: Product or corporate names may be trademarks or registered trademarks,
and are used only for identification and explanation without intent to infringe.
First edition published by Routledge 2008
Second edition published by Routledge 2015
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloging-in-Publication Data
Names: Rothmann, S. (Sebastiaan), 1959– author. | Cooper, Cary L., author. |
Rothmann, S. (Sebastiaan), 1959– Organizational and work psychology.
Title: Work and organizational psychology / Sebastiaan Rothmann and Cary L. Cooper.
Description: Third edition. | Milton Park, Abingdon, Oxon ; New York, NY :
Routledge, 2022. | Series: Topics in applied psychology |
Includes bibliographical references and index.
Identifiers: LCCN 2021046562 (print) | LCCN 2021046563 (ebook) |
ISBN 9781032221397 (hardback) | ISBN 9781032064918 (paperback) |
ISBN 9781003271307 (ebook)
Subjects: LCSH: Psychology, Industrial. | Organizational behavior.
Classification: LCC HF5548.8 .R67 2022 (print) | LCC HF5548.8 (ebook) |
DDC 158.7—dc23
LC record available at https://lccn.loc.gov/2021046562
LC ebook record available at https://lccn.loc.gov/2021046563
ISBN: 978-1-032-22139-7 (hbk)
ISBN: 978-1-032-06491-8 (pbk)
ISBN: 978-1-003-27130-7 (ebk)
DOI: 10.4324/b22796
Typeset in Times New Roman
by Apex CoVantage, LLC
contEnts
Series foreword vii
Preface ix
1 introduction to work and organizational psychology 1
Part i organizational psychology 25
2 individual differences and inclusion 27
3 Motivation and satisfaction 47
4 group behaviour 70
5 communication 87
6 leadership 106
Part ii Work psychology 123
7 Work analysis and human resource planning 125
8 recruitment and selection 139
9 induction, training, and development 161
10 compensation management 176
11 Performance management 187
12 career development 203
vi Contents
Part iii Further aspects of organizational psychology 217
13 Well-being and dysfunctional behaviour at work 219
14 organizational design, development, and culture 243
References 264
Index 280
sEriEs ForEWord
Psychology is still one of the most popular subjects for study at undergraduate degree level. As well as
providing the student with a range of academic and applied skills that are valued by a broad range of
employers, a psychology degree also serves as the basis for subsequent training and a career in profes-
sional psychology. A substantial proportion of students entering a degree programme in Psychology do
so with a subsequent career in applied psychology firmly in mind, and as a result the number of applied
psychology courses available at undergraduate level has significantly increased over recent years.
In some cases these courses supplement core academic areas and in others they provide the student with
a flavour of what they might experience as a professional psychologist.
The original series of Texts in Applied Psychology consisted of six textbooks designed to provide a
comprehensive academic and professional insight into specific areas of professional psychology. The
texts covered the areas of Clinical Psychology, Criminal and Investigative Psychology, Educational
Psychology, Health Psychology, Sports and Exercise Psychology, and Work and Organizational
Psychology, and each text was written and edited by the foremost professional and academic figures in
each of these areas.
These texts were so successful that we are now able to provide you with a third edition of this
series. All texts have been updated with details of recent professional developments as well as relevant
research, and we have responded to the requests of teachers and reviewers to include new material, and
new approaches to this material. Perhaps most significantly, all texts in the series will now have back-up
web resources.
Just as in the first series, each textbook is based on a similar academic formula that combines a com-
prehensive review of cutting-edge research and professional knowledge with accessible teaching and
learning features. The books are also structured so they can be used as an integrated teaching support
for a one-term or one-semester course in each of their relevant area of applied psychology. Given the
increasing importance of applying psychological knowledge across a growing range of areas of prac-
tice, we feel this series is timely and comprehensive. We hope you find each book in the series readable,
enlightening, accessible and instructive.
Graham Davey
University of Sussex, Brighton, UK

PrEFacE
Individuals and organizations find themselves in a rapidly changing environment. Social tension has
grown in modern societies due to the worsening strain on the natural ecosystem, rising discontent
with capitalism, and resulting inequality. Furthermore, rising economic nationalism and technological
advancements are transforming individuals and institutions. In addition, globalization is impacting
humanity in a hyper-connected world that is prone to global emergencies. Work and organizational
psychology is an academic subject that focuses on human behaviour related to organizations, work, and
productivity. It applies psychological principles to the workplace. This book introduces undergraduate
psychology students to both academic and professional aspects of work and organizational psychology.
The book begins with a chapter to give the reader an insight into the domain of work and organiza-
tional psychology, the development of the field of work and organizational psychology, tasks and com-
petencies of organizational and work psychologists, and careers in work and organizational psychology.
The rest of the book is divided into thirteen chapters that address subfields of work and organizational
psychology. Organizational psychology includes individual differences and inclusion (Chapter 2), motiv-
ation (Chapter 3), group behaviour (Chapter 4), communication (Chapter 5), leadership (Chapter 6),
well-being and dysfunctional behaviour at work (Chapter 13), and organizational design, develop-
ment, and culture (Chapter 14). Work psychology includes human resource planning and job analysis
(Chapter 7), recruitment and selection (Chapter 8), induction, training, and development (Chapter 9),
compensation management (Chapter 10), performance management (Chapter 11) and career develop-
ment (Chapter 12).
In the book’s third edition, we have updated the topics to consider the roles and identity of work and
organizational psychologists in a changing and precarious environment. Work and organizational psych-
ology should apply psychological theories, methods, facts, and principles to people in the workplace and
people who want to work but lack the capabilities to do so. In addition, they play a critical role in tack-
ling wicked and ill-defined problems, which requires multidisciplinary research and phenomenon-based
learning. Therefore, the revised edition of the book considers how work and organizational psychologists
could retain breadth, diversity, and multidisciplinary thinking in an increasingly specialized world.
As with all the books in the Topics in Applied Psychology series, this text is written as a support for
a one-term or one-semester course in work and organizational psychology. It contains all the teaching
and learning features appropriate to the series, including focus boxes on research methods in work and
organizational psychology and issues of theoretical, ethical, or contemporary interest, and activity boxes
that allow the student to engage in active learning. Each chapter also ends with extensive support for
further reading, including relevant journal articles, books, websites, and videos.