Description:Written for any level of Microsoft Word 2002 user, this book provides a reference for everyone from students to mobile workers. Beginning with an introduction to the Word 2002 program, users can easily look up terms and tasks by looking in the alphabetically arranged entries. This means that even new users can quickly get answers. Also included is information about preparing for and passing the examination for MOUS certification and how to troubleshoot by learning to use the Office Assistant and Microsoft's Knowledge Base system.