When Tradition Turns into Innovation How firms can create and appropriate value through tradition ANTONIO MESSENI PETRUZZELLI AND VITO ALBINO CP CHANDOS PUBLISHING ppmr ^| Oxford Cambridge New Delhi Chandos Publishing Hexagon House Avenue 4 Station Lane Witney Oxford OX28 4BN UK Tel: +44 (0) 1993 848726 Email: [email protected] www.chandospublishing.com Chandos Publishing is an imprint of Woodhead Publishing Limited Woodhead Publishing Limited 80 High Street Sawston Cambridge CB22 3HJ UK Tel: +44 (0) 1223 499140 www.woodheadpublishing.com First published in 2012 ISBN: 978-1-84334-664-7 (print) (Chandos Publishing) ISBN: 978-0-85709-173-4 (print) (Woodhead Publishing) ISBN: 978-0-85709-382-0 (online) © A.M. Petruzzelli and V. Albino, 2012 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library. All rights reserved. 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Printed in the UK by 4edge Limited - www.4edge.co.uk List of figures and tables Figures 3.1 Creating value through tradition 42 3.2 The tradition matrix 47 5.1 Tradition-based value creation strategies 124 Tables 1.1 Gross domestic product (expenditure approach) 2 1.2 Unemployment rate (per cent) in some regional areas 2 1.3 Public debt in some regional areas 3 1.4 Some indicators of the environmental crisis for OECD countries 5 5.1 The companies, industries and countries of origin 122 5.2 The companies and types of tradition 123 5.3 The companies and their tradition-based appropriation initiatives 125 vii Acknowledgements The writing of this book has been a journey that has allowed us to investigate a fascinating issue - the relationship between tradition and innovation - and to increase our awareness of how the past shapes the future, in life as in business. We would like to express our gratitude to Tommaso Savino, who has provided a significant contribution to the collection of information and data about the analysed cases, as well as helping to give a better understanding of what tradition means. ix About the authors Antonio Messeni Petruzzelli is a lecturer in Innovation Management at the Politecnico di Bari, where he teaches technology strategy, and is co-founder of the Innovation Management Group. He gained his laureate degree in Business Engineering at the same university. After a two-year period as organisational analyst at Eni Group, he was awarded a PhD in Innovation Management at the Politecnico di Bari with a dissertation entitled 'Knowledge Relationships and Proximity: The analysis of knowledge gatekeepers'. In 2008, he was visiting scholar at the IESE Business School, in the Department of Strategic Management, where he concentrated on the role that relational attributes play in the relevance of university-industry collaborations. In 2011, he collaborated with the Technical Committee for the Development of the Strategic Plan of the Mechatronic Technological District of the Apulia region (MEDIS). His main research interests concern the area of innovation management, including themes such as knowledge search and recombination, inter-organisational relationships and system dynamics modelling. Within these topics, he has published several articles in international journals (e.g. Technovation, Scandinavian Journal of Management, Journal of Knowledge Management and International Journal of Production Economics) and presented papers at international conferences. Currently, he is a contributing writer to Wisepreneur, an on-line magazine relating to innovation, leadership and entrepreneurship and a member xi When Tradition Turns into Innovation of several international associations, such as the Academy of Management Association, the Strategic Management Society and the DRUID Society. The author may be contacted at: Politecnico di Bari Dipartimento di Ingegneria Meccanica e Gestionale Viale Japigia 182 70126-Bari-Italy E-mail: a.rnesseni.petruzzelli@polibaJt Vito Albino is Professor in Innovation and Project Management at the Politecnico di Bari in Italy. At the same university, he is the Founder and Director of the Knowledge Management Lab, co-founder of the Innovation Management Group and, at present, in charge of the industrial liaison office. Vito is also Vice-President of the Board of Consiglio di Territorio Sud Continentale, a group of experts set up from the UniCredit S.p.A., the largest Italian Bank, to sustain the development of the business sector in southern Italy, and is a member of the board of the Mechatronic Technological District of Apulia region (MEDIS). After gaining his laureate degree in Mechanical Engineering, Vito became Visiting Researcher at the University of Cincinnati from 1986 to 1987 before beginning his academic career as a researcher at the University of Basilicata in 1988. He became Associate Professor there and then moved to the Politecnico di Bari as Professor. While Visiting Professor at the University of South Florida (Tampa), he gave lectures and seminars in many universities in the USA and in Europe. In 2003, he co-founded the European Sustainability Group, a group of organisations, researchers and consultants in Europe who are actively working to create a sustainable world, through creatively learning together, sharing insights xii About the authors and developing practical capacity for sustainability in the organizations they work with. Commencing in the same year, he also chaired the Dipartimento di Ingegneria Meccanica e Gestionale at the PoHtecnico di Bari for six years, and from 2007 to 2009 he was the President of the Board of the Italian Association of Business Engineering (AilG). Also in 2003, Vito served as a member of the Scientific Committee of the Italian Ministry of University and Research for the internationalisation of the Italian university system, and two years later as an expert of the European Union in the area Innovative Environment for the project Information Society Network (URBACT Programme). In 2008 he was the Italian scientific coordinator of the research project 'Sustainability Knowledge Integration Mechanisms (SKIMs) and Green Product Strategies in Canada and Italy: A Cross-Cultural Perspective' with a grant from the Social Sciences and Humanities Research Council of Canada. In 2010 he became co-director of the course 'Sustainable Strategies and Operations' at Columbia University and had scientific responsibility for the project Ά review and synthesis of research on the use of alternative energy sources in cement manufacturing', with a grant from the Network for Business Sustainability (Canada). His research fields are related to innovation processes in production chains and industrial clusters, with particular interest in environmental aspects. The author may be contacted at: Politecnico di Bari Dipartimento di Ingegneria Meccanica e Gestionale Viale Japigia 182 70126-Bari-Italy E-mail: [email protected] xiii Preface Innovation, generally, has been conceived as the most important driver leading to firms' competitiveness and economic growth. Starting from this widely-accepted assumption, this book aims to provide a new perspective on the innovation process by focusing on the important role that may be played by old knowledge and capabilities. Specifically, we propose that general managers and corporate executives should be able to act as the Roman god Janus, who had two sets of eyes, one pair focusing on what lay behind, the other on what lay ahead. As Janus, managers must constantly look backward, attending to the products and processes of the past, while also gazing forward, preparing for the innovations that will define the future. This balancing act requires executives to explore new opportunities, as well as to exploit existing capabilities that have contributed to their firms' success and competitiveness. In line with the above arguments, we discuss the strategic relevance of tradition as a source upon which companies may shape competition by creating new value for customers and appropriating it. Tradition is defined as the whole set of competencies, knowledge, values and culture that characterise a specific firm, as well as a territory and an age. Thus, relying on tradition, companies may innovate by introducing new products and processes and differ from competitors in terms of both meaning and content. This book may be considered as a useful support for both managers and executives constantly dealing with the necessity xv When Tradition Turns into Innovation of differentiating business models by finding new innovative solutions for providing uniqueness to their products and processes. Moreover, the proposed attention toward the rediscovery of the past contributes to shed new light on the value of searching knowledge over time, thus calling for further research on the relationships between old and new. The first chapter of the book proposes a review and criticism of the actual innovation approaches, highlighting how the actual economic scenario imposes the necessity of rethinking innovation. In Chapter 2, the concept of tradition is analysed by presenting its meaning and origin, as well as why it may assume the semblance of a competitive driver. In Chapter 3, we discuss the strategic role of tradition, explaining how it may be embedded both in products and processes, and focusing on two distinct drivers - technology and design. Furthermore, the strategic role of tradition is investigated from the value creation and appropriation perspectives, showing its relationship with firms' performance. This is followed in Chapter 4 with the presentation and discussion of several cases of companies strategically exploiting tradition. Firms are located worldwide and operate in different industries, such as pharmaceutical, food, beverage and financial services. Finally, in Chapter 5 the main ideas, concepts and approaches emerging from the book are summarised, thus tracing the pattern of an alternative innovation strategy. xvi 1 Re-thinking the innovation approach Abstract: This chapter presents a review and criticism of the actual innovation approaches, highlighting how the social and economic scenario imposes the necessity of rethinking innovation and consumption models. Specifically, we discuss how the recent crises - which together affect finance, food and climate change and their implications for human development - are forcing organisations to find new solutions and models for responding to emerging needs and expectations. In this regard, we elaborate on the important role that may be played by traditional knowledge as a source of inspiration for innovation, since creativity can find a reliable support in what society has found to be suitable in the past for its development needs. Key words: triple crisis, innovation, tradition. For most members of the Organisation for Economic Co-operation and Development (OECD), the financial crisis that started in 2007 triggered a global economic downturn, which led to the worst fall in economic activity (GDP) since the Great Depression. At first this resulted in falling economic growth rates followed by a real economic decline in many countries. In Table 1.1, the GDP for some regional areas and for the years 2004-2009 is reported. 1
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