What's Wrong with Work: The 5 Frustrations of Work and How to Fix them for Good PDF
Preview What's Wrong with Work: The 5 Frustrations of Work and How to Fix them for Good
Praise for What’s Wrong with Work? “The message is clear – what’s right for people is right for the business.” John Timpson, Chairman, Timpson Ltd and author of Upside Down Management “An excellent, practical guide to finding fulfilment at work. With the basic premise that the only person who can make you happy at work is yourself, and a focus on believing that change is possible, managers and anyone who works would do well to read this book.” Guy Clapperton, author of The Joy of Work? and This is Social Media “If it is fast and lasting change you want, this is the book for you.” David Taylor, author of The Naked Leader books “Insightful, smart and witty. Keep this book on your desk and refer to it daily.” Neil Mullarkey, founder of The Comedy Store Players What’s Wrong with Work? What’s Wrong with Work? The 5 Frustrations of Work and How to Fix them for Good Blaire Palmer A John Wiley & Sons, Ltd., Publication This edition first published 2010 Copyright © 2010 Blaire Palmer Registered office John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, United Kingdom For details of our global editorial offi ces, for customer services and for information about how to apply for permission to reuse the copyright material in this book please see our website at www.wiley.com. The right of the author to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book are trade names, service marks, trademarks or registered trademarks of their respective owners. The publisher is not associated with any product or vendor mentioned in this book. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold on the understanding that the publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required, the services of a competent professional should be sought. A catalogue record for this book is available from the British Library. ISBN 978-0-470-66097-3 (paperback), ISBN 978-0-470-97615-9 (ebk), ISBN 978-0-470-97536-7 (ebk), ISBN 978-0-470-97537-4 (ebk) Set in 11.5/17pt Jenson Pro by Toppan Best-set Premedia Ltd (HK), Hong Kong Printed in Great Britain by TJ International Ltd, Padstow, Cornwall, UK Contents Acknowledgements ix Introduction: The 5 Frustrations of Work and How to Fix them for Good 1 When Work Works 23 Frustration 1: Waste-of-Time Meetings 47 Frustration 2: Mis-Leadership 89 Frustration 3: Blurred Vision 137 Frustration 4: The Silo Mentality 183 Frustration 5: Unfairness 217 Final Th oughts: Th e Real Work 259 Notes 275 About the Interviewees 281 About the Author 285 Index 287
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