we are miles ahead

98 Pages·2011·3.9 MB·English

ANNUAL REPORT
2009/10
WWEE AARREE MMIILLEESS AAHHEEAADD
in Service & Satisfaction
Annual Report 2009/10 1
Himalayan Bank is always there in your time of need.
2 Himalayan Bank Ltd
contents
08 a sound foundation a solid pedigree
10 chairman’s message
12 board of directors
14 ceo’s message
16 executive team
management team
organizational structure
18 report of the board of directors to the 18th
annual general meeting
24 fi nancial highlights
28 making technology work for you
32 safeguarding your interests
33 deserved accolades
36 humane endeavours (CSR)
40 better business through good corporate
governance
44 approval from nepal rastra bank
45 auditor’s report
46 balance sheet
47 profi t and loss account
48 profi t and loss appropriation account
49 statement of changes in equity
50 cash fl ow statement
51 schedules
89 10 year’s fi nancial summary
We aim to provide
sound operations and
enhanced diversification
of products and services.
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I have been a regular customer for quite some time now and
I have never had a reason to complain. The staff are really
courteous and treat me with respect.
4 HHiimmaallaayyaann BBaannkk LLttdd
I have been working here for the last 10 years
and seeing the satisfi ed smiles on our customers’
faces is my greatest reward.
AAnnnnuuaall RReeppoorrtt 22000099//1100 5
our vision our mission
Himalayan Bank Limited has HBL’s mission is to become the
the vision of becoming a preferred provider of quality
leading Bank of the country by fi nancial services in the country.
gaining substantial business There are two components to our
growth through provision of mission: ‘preferred provider’ and
premium products and services ‘quality fi nancial services’. We
to customers, thus ensuring believe that this mission will be
attractive and substantial returns accomplished only by satisfying
to all our stakeholders. these two important components
with the customer at the focal
point of all our efforts.
6 Himalayan Bank Ltd
customers shareholders
We have always focussed on
Our Bank leaves no stone
understanding our valued
upturned to ensure that our
customers needs. We understand
esteemed shareholders get
that needs and wants differ
the best returns year after
from individual to individual.
Therefore, we design our year and towards this, our
products and services catering efforts will always remain
to the individual needs and determined.
wants of our customers.
community staff
We understand that our Our Bank has a conducive
responsibilities go beyond just and encouraging working
business and that we have a environment, one in which
bigger role to play in society. all employees can improve
Thus, we are committed to their capabilities and skills
fulfi ll our social obligations as and achieve their full
a responsible corporate citizen. potential.
Annual Report 2009/10 7
a sound foundation
a solid pedigree
Always ready to help cut-throat competition in the Nepalese banking sector, we
We at Himalayan Bank believe that we are much a part of have been able to maintain a lead in the primary banking
society as any other and we have a proactive role to play activities-loans and deposits. Besides this, our leading
for those who are striving to rise above their circumstances position in the card business with world class quality
on the basis of enterprise and effort to pursue their dreams. at reasonable price is remarkable & holds high value to
With a helping hand to assist along the path of progress, our stakeholders. We are proud to stand in the market
these dreams could be achieved. We believe we have a strong as an institution known for our innovative approaches
role to play in these endeavors for growth by stepping in to to merchandising and customer services. We are the fi rst
help fi nancially. Whether it is for business establishment or fi nancial institution in Nepal to introduce innovative
business growth, manageable social obligation, children’s products like Premium Savings Account, HBL Proprietary
education, housing needs, medical expenses etc., we can Credit Card and Millionaire Deposit Scheme besides modern
step in as a helping hand. technical services like ATMs and tele-banking. Thus, we
can claim to have played a leading role in modernizing the
With so many banks and fi nancial institutions in the market, nation’s banking sector. All of our branches are integrated
what makes us so different? Himalayan Bank being one of into Globus (developed by Temenos), the single banking
the most experienced banks in the country was established software where we have made substantial investments.
as one of the fi rst four private commercial banks and has This has helped us in providing wide range of integrated
a solid portfolio of commendable and unimpeachable Banking service to our clients.
achievements. We have helped many people to stand on
their own feet. We have assisted many entrepreneurs to In order to provide excellent services for Nepalese workers
set up their businesses and have supported many people abroad, we have developed exclusive and proprietary online
in their time of need. Our products have the fl exibility to money transfer software - HimalRemitTM. By deputing our
be tailored as per requirement of our clientele. staff to local exchange houses and banks with which we
have technical tie-ups in the Middle East and Gulf region,
Himalayan Bank is always there in your time of we have become the biggest inward remittance handling
need. bank in Nepal. To ensure the safety of our operations, we
Himalayan Bank Ltd (HBL) was established in 1993 in joint have arranged for a dedicated offsite ‘Disaster Recovery
venture with Habib Bank Limited of Pakistan. Despite the Management System’.
88 HHiimmaallaayyaann BBaannkk LLttdd
a sound foundation
a solid pedigree
HBL believes that it leads the service
banking sector of Nepal due to
certain reasons: being one of the
banks having the highest deposit
base and loan portfolio amongst
private sector banks, extension
of guarantees to correspondent
banks, and coverage of exposure
of other local banks under its
credit standing with foreign
people
correspondent banks.
We are confi dent enough to state that we are a leading player in
the banking sector of Nepal for glorious reasons: being one of the
banks having the highest deposit base and loan portfolio amongst
private sector banks, extension of guarantees to correspondent
banks and coverage of exposure of other local banks under our credit
standing with foreign correspondent banks. In addition to this, we
are not only a bank with business objectives, but also a committed
Corporate Citizen. We take Corporate Social Responsibility (CSR)
activities very seriously and have always engaged ourselves in social
welfare activities. Every year we allocate a signifi cant portion of our
sponsorship & donation budget towards activities that contribute
to social, cultural and sports development in the country.
AAnnnnuuaall RReeppoorrtt 22000099//1100 99
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Experiences of the
recent past have
encouraged us to take
more risk mitigating
measures in the days
to come.
10 Himalayan Bank Ltd