VICTOR ANTONIO In Greek mythology, Atlas carried the weight of the heavens on his shoulders. In business, salespeople carry the weight of their company's success on their shoulders. • How Buying & Selling has Changed • Easy-‐to-‐use Value Models • Demonstrate how to QuanMfy Value • PresentaMon strategy • Pessimist • “This won’t work for me (or my business)!” • OpMmist • “How can I use this for me (or my business)?” 1920s Rise of the Sales 1850s Rise of Approach 1990 Rise of Product E.K.Strong “The Psychology RelaBonship Selling & Centrism of Selling Life Value-‐Add Emerson “Build Insurance” (1922): Features-‐ 1970s Rise of Customer InMmacy a beVer Benefits, Open-‐Closed ConsultaBve and Key Account Rise of industry mousetrap, quesMons, Role playing Selling Planning, Crajing Experts and the world (scripMng), Buyer Impulses Mack Hanan’s Value ProposiMons Understand the client’s will beat a path (moMvaMon), Use of Sales ConsultaMve Tom Reily, Value-‐ business and industry to your door.” Strategy & TacMcs Selling (1970) Added Selling (1989) Providing Insight 1900s Rise of 1950s Rise of Sales 1980 Rise of Complex 2000 Rise of PosiBoning & Division of Labor MoBvaBon Sale and Need Analysis Market SegmentaBon Moved from a hunter Frank BeVger, How I StandardizaMon of the CoopeMMon, Partnering only model, to a Raised Myself from selling process: Strategic and Trusted advisor. Selling hunter (provider) – Failure to Success in Selling by Miller-‐Heilman at C-‐Suite, Qualify target farmer (collector) Selling (1949). Norman (1988). Neil Rackham’s clients; focus on high-‐ model to free up Vincent Peale, The Xerox study ( 10,000 probability, high-‐margin salespeople to sell Power of PosiMve salespeople) & Rise of the sales. Need Analysis movement more Thinking (1952) (1988) Itemized Billing • Plumbing Services ________________________________ Total $500 www.SalesInfluence.com Itemized Billing Tools • Tapping with a Hammer $1 Insight • Knowing where to tap $499 ________________________________ Total $500 www.SalesInfluence.com “I don’t need more informaMon. I need more insight!” Source: Forum CorporaMon
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